The Grange Care Home

22 Cornwallis Avenue, Folkestone CT19 5JB
Submit a Review
9.9 39 Reviews
  • The Grange Care Home, Folkestone
The Grange is a residential Care Home and is located in Folkestone, within a very attractive and quaint area. It is close to the Town Centre and nearby amenities includes the famous Leas, a raised cliff top promenade and Folkestone Harbour.

The Grange is a large two floor Tudor style building, with plenty of character and is set in its own grounds with the benefit of lovely gardens to the front, side and rear.

They promote independence at all times, giving assistance as required to maintain a good standard of living, with the emphasis on dignity, integrity and respect providing a homely and caring environment giving each resident the same choices that each of us have over daily lives.

Employees include adequately trained staff over the 24 hour period, teaching staff to understand the physical and psychological needs of residents so they can care for them in a loving, caring and professional way.

The Grange has 28 bedrooms, the majority of which having en-suite facilities. Five of the rooms have a private decking facility onto the home gardens. All communal areas and bedrooms are comfortable and decorated to the highest standards.

Show The Grange Care Home on the Map

Care Provided by The Grange Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 28 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Jenifer Tyas (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2006

Funding & Fees Guide for The Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £995 – £1,300
    • RESPITE Self-Funded Residential Care £1,100 – £1,300
  • (these prices are only a guideline, please contact The Grange Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Grange Care Home Reviews (39)

Total of 39, showing 1-20
9.9

The Grange Care Home has a Review Score of 9.9 (9.911) out of 10, based on 16 reviews in the last 2 years. Over all time The Grange Care Home has 39 reviews.

Overall Experience

  • 32
  • 7
  • 0
  • 0
  • 0

Date Published

39
3
9
16
23

Review from B B (Sister of Resident) published on 13 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Grange Care Home is a lovely home, management and staff are lovely. I visit a lot, I always find it very good. Residents are well cared for, and all seem very happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Niece of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly Aunt has been a resident at The Grange for just over a year. She has been extremely happy there. The Grange is extremely well managed and all employees have a common sense of purpose and commitment. All staff are friendly, obliging, and empathetic to the resident's welfare. The premises are
hygienic and are regularly cleaned. A variety of activities are offered including music and signing. Food and drink is served regularly and is of a high standard. Safety and security are taken very seriously and the experience overall is good value for money.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R F (Son of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good all-around service given in every aspect of what it takes to ensure my Mother looked after. 10/10!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T S (Daughter of Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My parent enjoys all aspects of the care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anthony C (Friend of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited one resident during the eight years he has resided there. Yesterday I visited another (temporary for two weeks) resident who I have known for 35 years. Both residents are happy and feel well cared for physically and emotionally. I have visited several social functions: recently the garden
party which was full up - a high class of presentations re food etc. and entertainment. Superbly well organised - a lovely experience for guests and residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P P (Niece of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you walk into the home you're welcomed by friendly, caring staff and a happy atmosphere. With my autine, they know when she has had enough of something and would take her out of whatever she was doing before it upset her. The staff and managers are so friendly and helpful. Couldn't ask for
anything better from a care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Friend of Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff caring and kind. Nothing is too much trouble. They must be happy working there as it's always the same ladies. They take time to discuss how my friend is coping and if he needs anything for me to bring in. The house is happy, clean and peaceful. It never smells. I have
noticed entertainment provided too.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda H (Daughter-in-law of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really helpful and nice staff, considering my mother-in-law is not the easiest person to deal with.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen H (Son of Resident) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my mother at The Grange for nearly five years. The staff are always welcoming and I have seen that the whole team is dedicated to providing the best care they can. They are happy in their work. I often see carers spending time and giving extended 'one-to-one' support when a resident
is in need of some extra help. Although the building was already maintained to a good standard, I have seen a programme of continuous improvement taking place with things like new carpets, furniture and windows being fitted. The building is always warm. Thank you for all of your good work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Siobhan G (Daughter of Resident) published on 2 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit the staff are always lovely and public areas are bright and clean.
My mum is very well cared for and management and staff look after her so well.
I couldn't think of a nicer place for my mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maria F (Daughter of Resident) published on 2 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff at The Grange to be lovely and know my mum is getting the care she needs.
Although my mother has Alzheimer's she is cared for with dignity.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Avril K (Daughter of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Even before Mum moved in, everyone was very helpful.
Since arriving from hospital everyone has been very professional, kind and caring.
Mum is safe and very well cared for.
Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen Ann M (Friend of Resident) published on 23 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was moved into The Grange because she could no longer live by or take care of herself. She was finding it harder and harder to get through each day. Even though this was the case, I was really worried that she would find it difficult to adjust, after having lived on her own. However, nothing
could be further from the truth! She is so happy! The staff at The Grange were so welcoming and went out of their way to make her feel comfortable and to help her feel at ease. She has settled in so well and I am so relieved! I have discussed this with her and we both agree that this was absolutely the right decision to make! When I visit her, she is always around other residents, which is in itself so lovely to see, as she was quite lonely whilst living on her own. The staff are just so amazing! They go over and above their duties and take that extra personal care of the residents. I would certainly recommend The Grange and will never be able to thank them all enough!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Clive A (Son of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had to find my mother a new care home urgently. The management team could not have been more helpful. The move was not easy for mum but it was excellently managed. She settled in well. Staff are well-led and motivated. They are all very helpful and friendly. Moving my mum to the surgery they use was
a very good idea and has worked very well. Mum has enjoyed the entertainment, and food and made new friends. The Grange is very clean and in an excellent state of repair. I have been kept up to date with any issues. I feel most welcome when I visit. The staff are very professional in the way they look after mum

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Iain D (Son of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always very good service, plenty of staff visible. All residents seem very happy and content. The decor is excellent, always tidy and clean. During Covid and even ongoing, all guidelines were in place. All in all, cannot fault The Grange in any way.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Toni B (Daughter of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here now nearly four years. I cannot fault their care and commitment. All of the staff show genuine affection for Mum and treat her with dignity and respect. Mum has had a few medical issues and the care home have been by my side, guiding me through and giving us both all the help we've
needed. In my opinion, this is the best care home in the area and I wouldn't hesitate to recommend it to anyone needing care for someone they love.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine T (Daughter-in-law of Resident) published on 7 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at The Grange for several months. She has been very happy and contented and clearly well looked after. The staff are all very warm and welcoming and are easy to converse with. The decor is tastefully decorated and very clean. We have felt we could trust that she
was safe and in good hands and that has given us a sense of security. Thank you to the staff for looking after my mother-in-law for the last few months.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine K (Daughter of Resident) published on 5 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was reluctant to leave his home to go into a care home, even just for respite to begin with. But with The Grange's warm welcome, a difficult decision was made a little easier all around when he started staying and eventually went to live there, very happily, in March 2020. The pandemic was
a distressing time for everyone, but I was confident that my father was safe and well cared for, due to the kind and professional way they dealt with it and handled video calls and visits. My father was always praising the staff and they went above and beyond to make his 100th birthday special, even though he was too frail to leave his bed, the staff enabled family from near and far to visit and spend precious time with him. They always kept me informed of everything, right to the end everyone had time, a kind smile and advice when my father passed away. I can't thank The Grange enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kay C (Daughter of Resident) published on 15 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise and thank enough all the staff at The Grange Care Home enough. It was my Mum's home for her final 2 1/2 years of life. She absolutely loved all the staff and the fantastic care they gave her. They certainly went above and beyond, especially during her final 6 months of care. My brothers
and I cannot thank them enough for all they have done looking after our lovely mum so well. She was always happy there and joined in the activities, when she could. Not only did they care for her, but they are so caring, each and every one of the staff. They always kept me advised of everything and I would highly recommend The Grange Care Home in Folkestone to anyone. In fact, some of my friends who visited Mum have said what a fantastic home it is! We feel so lucky and privileged that Mum was in such a great home. I personally cannot thank the management enough for everything! A super team of staff makes the home what it is.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sally A (Daughter of Resident) published on 14 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into The Grange when she could no longer manage in her home. Her room was lovely and we were able to bring in some of the things from home. Mum was well cared for and was able to choose what she ate each day. The day lounge and dining room were beautiful. The staff were all very kind and
caring. We were able to visit at any time when Mum was on end of life care. Mum was kept comfortable and clean until she died. Staff were kind throughout

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for The Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for The Grange Care Home is calculated as follows: ( (174 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 190 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grange Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about The Grange Care Home

What types of Care is The Grange Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Grange Care Home provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does The Grange Care Home have?

There are 28 Single Rooms.

What are the Facilities & Services at The Grange Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Grange Care Home to the centre of Folkestone?

1.0 mile(s) as the crow flies, distance by road may be significantly further.