Green Gables

6 Northdown Avenue, Cliftonville, Margate CT9 2NL
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7.9 4 Reviews
  • Green Gables, Margate
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Care Provided by Green Gables

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 18 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Offered
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Green Gables Care Ltd
  • Person in charge
  • Tracy Visagie (Managers)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (14)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021

Funding & Fees Guide for Green Gables

  • Weekly Charges per Person
    • Self-Funded Residential Care £700 – £1,400

  • Fee is based on care needs and dependency so an assessment would be completed and a fee would be discussed following this
  • (these prices are only a guideline, please contact Green Gables to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Green Gables? View your Advertising Options

Green Gables Reviews (4)

7.9

Green Gables has a Review Score of 7.9 (7.897) out of 10, based on 4 reviews in the last 2 years. Over all time Green Gables has 4 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 1

Date Published

4
1
3
4
0

Review from Gregory H (Son of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who is 101, was referred to Green Gables for respite after a fall. I cannot praise the set-up and the staff more highly. The staff were all kind and attentive and the food was excellent. My mother was reluctant to leave! Many thanks to all.

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Review from Marie R (Daughter of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really impressed at the level of great care the staff have offered my mum. They have made her comfortable and stable in her surroundings Thank you Green Gables keep up the good work.

Reply from Annette Zammit, Owner at Green Gables

Thank you so much for your lovely review, we always strive to provide excellent levels of care and support.


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Review from Jennifer B (Granddaughter of Resident) published on 12 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Arrived to find nan sitting in the communal area in urine-drenched clothes and very distressed. She had been telling staff that she needed the toilet but they were having a staff meeting so told her that she would have to wait! Even when we approached them to request that they supported her they started
by trying to tell us the same, i.e., that she would have to wait. Clearly, someone thought better of the decision, probably just because we were there, and decided to make some staff available to change her. But she was already distressed and humiliated. I cannot believe that elderly people who are vulnerable and defenceless can be treated like this. Unfortunately, standards in this establishment have reduced dramatically in the past couple of years. It was not so long ago that mice were eating nan's biscuits that were kept in the drawer of her bedside cabinet.

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Review from Nancy S (Niece of Resident) published on 27 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Green Gables was not a luxury hotel but the attention and care given to my uncle was simply 'the best' during the final two weeks of his life. I was welcomed on each and every visit I made and nothing was too much trouble.
The staff were busy but they gave my uncle the comfort, safety and respect
he needed.
For that, I am and always will be grateful. You all deserve medals for the work you do.

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Current Review Score: 7.9 (7.897)

Overview of Review Score

The Review Score of 7.9 (7.897) out of 10 for Green Gables is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.814 for Green Gables is calculated as follows: ( (27 Excellents x 5) + (4 Goods x 4) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 43 Ratings = 3.814

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.083 Points relating to the number of positive Reviews for Green Gables is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6. 3 Positive Reviews ÷ 3.6 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Green Gables

What types of Care is Green Gables registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Green Gables provide?

Palliative Care, Day Care, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Green Gables have?

There are 14 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Green Gables?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Green Gables to the centre of Margate?

0.5 mile(s) as the crow flies, distance by road may be significantly further.