Prices vary due to Residents needs
Free street parking
Grenham Bay Court has a Review Score of 9.4 (9.436) out of 10, based on 12 reviews in the last 2 years. Over all time Grenham Bay Court has 21 reviews.
Review from S C S (Regular Volunteer) published on 10 November 2016
Submitted via Website •
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Facilities
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Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money
The Review Score of 9.4 (9.436) out of 10 for Grenham Bay Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.436 for Grenham Bay Court is calculated as follows: ( (85 Excellents x 5) + (43 Goods x 4) + (6 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 140 Ratings = 4.436
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Grenham Bay Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Mar 2019
Caring
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Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: CEO
Mr Suat Yilmaz is the CEO/Proprietor who has had over 20 years of experience in the care industry.
Job Title: Executive Director
Miss Vanessa Cornfoot is The nominated Individual/Executive Director for the company with over 20 years experience of working within the care industry.
Job Title: Registered Manager
Joined: 1989
Julie has worked at Grenham Bay Court for many years and started off as an apprentice carer in 1989 and progressed her career to Deputy Manager, then Manager. Julie then took a break out of the management side and was the Head Cook for many years and stepped back into management in 2020 as one of our Registered Managers.
Things to know: Julie Holds NVQ 2,3,4 in Health and Social Care, Holds a great love for football, and Aston Villa is her team. Julie also is "the Crazy Cat Lady" of the home.
Job Title: Registered Manager
Joined: 2017
Raquel has worked at Grenham Bay Court for many years, she started as a night senior and progressed to days and now to management as one of our Registered Managers.
Raquel has her Level 3, 3 and 4 NVQ.