The Grove Residential Home

6 Bower Mount Road, Maidstone ME16 8AU
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9.9 44 Reviews
  • The Grove Residential Home, Maidstone
The Grove Residential Home in Maidstone offers long-term residential care as well as respite care.

The bedrooms are light and spacious and are over two floors with stairs and a lift giving access to the second floor.

All of the rooms are furnished but you can bring your own furniture so the room has a familiar feel. They also all have telephone, TV and internet points. There is a nurse-call system in all the rooms.

There are three lounges where residents can socialise and there is a bright and airy dining room.

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Care Provided by The Grove Residential Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Smartblade Ltd
  • Person in charge
  • Sharon Lampard (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012
    • Number of floors: 2

Funding & Fees Guide for The Grove Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £995 – £1,500
  • (these prices are only a guideline, please contact The Grove Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

The Grove Residential Home Reviews (44)

Total of 44, showing 41-44
9.9

The Grove Residential Home has a Review Score of 9.9 (9.945) out of 10, based on 29 reviews in the last 2 years. Over all time The Grove Residential Home has 44 reviews.

Overall Experience

  • 44
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Date Published

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15

Review from Sharon O (Daughter of Resident) published on 9 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words cannot express how grateful I am to the management and staff of The Grove in the care of my mother. They have supported myself and family members in some tough times, my mother experienced very low mood and trauma when her husband died and with the care, love and patience of the management and
staff she is now positive and very happy. Both her and myself and family cannot praise and thank them enough. It is a very happy and welcoming place to live, the staff are always approachable and nothing is too much bother for them. It is very clean, the food is excellent. I would have no problem recommending this care home to anybody. We are very lucky that my mother is a resident there.

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Review from Steve (Son of Resident) published on 8 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Where to start?
We can not find any fault, whatsoever! Amenities, care, staff, entertainment, activity, healthcare, personal hygiene for residents, individuals rooms, communication are all exceptional. This residential home is a hotel for the elderly, a real home from home. Every resident is treated
with the utmost respect and dignity. The staff are always on hand to lend support, advice, guidance and indeed love when required.
In conclusion, I’ll say this; I’m a fussy person, I like things to be in place, correct, neat and tidy, well run and organised. When and indeed if the time comes for me to live in a residential home, there’s only one place I’m going to, The Grove.

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Review from Glenda V (Daughter of Resident) published on 10 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at The Grove Residential Home for nearly four years until august 2016. In that time she was treated as an individual with dignity and respect. The care was excellent and the staff were always kind, considering her needs as well as mine. I can't imagine a better environment for mum to have
spent her final years and would highly recommend.

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Review from Elizabeth P (Sister of Resident) published on 28 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister lived at The Grove for just over 3 years and we have no hesitation in recommending this lovely care home as we were very impressed with the care that she received.


The home has excellent, friendly and patient staff who have a good relationship with their residents within a relaxed and caring

environment. They built up a very good rapport with my sister and were always attentive and caring.


The home is very inviting, very clean, warm, and very comfortable, well decorated and very well maintained. We were always made to feel welcome when visiting and were regularly invited to discuss her care plan.


Importantly for my sister the meals were of a very high standard with plenty of choice. She was very happy there and enjoyed the attention she received from all the staff.


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Current Review Score: 9.9 (9.945)

Overview of Review Score

The Review Score of 9.9 (9.945) out of 10 for The Grove Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.945 for The Grove Residential Home is calculated as follows: ( (326 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 344 Ratings = 4.945

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grove Residential Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

No Bed Vacancies

posted 05 Mar 2025

No Current Bed / Place Vacancies


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