Hanningfield

99 London Road, Sittingbourne ME10 1NR
Submit a Review
9.0 30 Reviews
  • Hanningfield, Sittingbourne
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Emerson Grange Care Home
Emerson Grange Care Home
9.7
Member Logo
Care Homes belonging to Breton Court
Breton Court
10
Member Logo
Care Homes belonging to Upton House
Upton House
9.7
Member Logo
Care Homes belonging to Birchwood Heights
Birchwood Heights
9.8
Group Logo
Care Homes belonging to Applecroft Nursing Home
Applecroft Nursing Home
9.4
Member Logo
Care Homes belonging to Balgowan House
Balgowan House
9.8
Show Hanningfield on the Map

Care Provided by Hanningfield

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Hanningfield Retirement Homes Ltd
  • Person in charge
  • Kate Galloway (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (39)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011

Funding & Fees Guide for Hanningfield

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
  • (these prices are only a guideline, please contact Hanningfield to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Hanningfield? View your Advertising Options

Hanningfield Reviews (30)

Total of 30, showing 1-20
9.0

Hanningfield has a Review Score of 9.0 (8.988) out of 10, based on 5 reviews in the last 2 years. Over all time Hanningfield has 30 reviews.

Overall Experience

  • 24
  • 5
  • 1
  • 0
  • 0

Date Published

30
1
1
5
25

Review from Toni J (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, what can I say? My mum moved in in June 2020 and as you can imagine was a difficult time due to Covid. The entire staff went over and beyond in their care for my mum. I cannot begin to express how thankful and appreciative of the love and care that was given to my mum during her time there.
Even
towards the end of Mum's life the love and care never faded. I thank each and every member of the team from the bottom of my heart for all the love and care you gave to my mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jill W (Daughter of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day that I first viewed Hanningfield in 2021 for our precious mum, I believed that she would be very happy here. Mum took up residence in February 2022, following a period of social isolation she quickly became herself again, safe, happy, contented, singing and she even regained her appetite.
She was so well cared for in every aspect with complete dignity and kindness and treated just like one of the family. Mum could join in with activities or spend time in the comfort of her own room, the choice was entirely hers, she constantly reported: "This is a good place to be". Staff were always courteous and telephone communication was excellent. As a family, we cannot recommend Hanningfield more highly. Thank you all from the bottom of our hearts.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julian E (Son of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not have wished for better care for my father, fantastic staff and nothing was too much trouble.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M L (Daughter of Resident) published on 4 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hanningfield is exceptional. An absolute delight. Staff/management team are high energy focussed, positive and very importantly - listen!
I cannot recommend them enough. My father was very poorly after two weeks in Hanningfield his personality joy and health returned. Thank you so much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Amanda K (Daughter of Resident) published on 31 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Hanningfield go above and beyond to make the residents feel welcome. The care for individual needs is exemplary whether it is dressing, bathing or nutritional needs.
Communication is excellent and when action is excellent and when action is needed the team resolve any issues immediately.
My father looked a different person within two weeks being in Hanningfield

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R E (Son of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was at Hanningfield Care Home for over three years, up until his death in January 2023. The level of care he received throughout that time was excellent. The staff were always very caring because of his condition (Alzheimer's and Dementia) he needs took up a lot of their time.
We, my father's
family cannot thank them enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V J (Daughter of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother spent eight weeks at Hanningfield to enable her to return home after a hospital stay. As a family, we were so grateful to the team for providing a happy, secure and positive environment for our mum. The personal care and compassion received were of a very good standard. The rooms and building
looked tied in some areas, but what really matters is the care. Areas for improvement are food (not enough home-cooked or food quality ingredients).

Reply from Ian Tobiansky, Proprietor at Hanningfield

I'm very happy to hear that you were satisfied with the level of care we provided for your mother. We do have a very wonderful team, and your praise means a lot to us all. All our meals are produced fresh on a daily basis with locally sourced ingredients by our dedicated chef for which your mother's personal preferences were always catered to, and your father was always provided with a meal upon request. Though we appreciate all feedback and have nothing but fond memories of both your mother and your family as a whole.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G H (Son of Resident) published on 13 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum has gone into this care home, she is kept clean, well-fed, she seems to have settled in very well, the manager and staff are all polite, helpful and friendly. I would not hesitate to recommend this care home to other people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline M (Daughter of Resident) published on 28 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Hanningfield for respite care for a week in April 2022. I can not praise the staff highly enough for their hard work and warm welcome.
From the second we came through the door, the manager and her team made my mother feel at home and since she has come back, she has been full of
stories about how well the staff treated her, how good the food was and how welcomed and cared for she felt while she was there.
From my family and myself, we just want to say ‘thank you’. We will always put Hanningfield as our first choice when Mum has to have respite care in the future.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacqueline W (Daughter of Resident) published on 29 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went into Hanningfield Retirement Home in March 2018. He was always kept well groomed, clan and felt happy/settled in his new surroundings. Hanningfield keep their residents entertained with a variety of in-house activities and employ the services of musicians for musical activities. This
care home focuses on 'care' and not cosmetical, modern building and equipment upgrades. What they have is, indeed, sufficient to meet the residents daily needs. It is a very 'homely' environment. My father's palliative care needs were treated with utmost sensitivity. Our family were always kept well informed of changes in my fathers health. Thank you Hanningfield!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marina E (Niece of Resident) published on 24 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my aunt at this care home and it was lovely to see her so happy and well cared for. This is a lovely place and has a real family atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sian O (Daughter of Resident) published on 12 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first meeting, Mum was treated with the utmost respect, dignity and every effort was made by all staff to make her feel welcome and comfortable.
The home's open door policy is very open, welcoming and convenient for all members to pop in.
We all had a high opinion of all staff members we
met and Mum was looked after by all with a genuine and caring manner.
A BIG THANK YOU to all the staff and the lovely and caring owners for all they have done for my mum and our whole family to feel completely welcomed and cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robyn N (Friend of Resident) published on 3 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is the best residential home in this area in my opinion. I have recently had experience of all aspects whilst visiting one of my previous clients. I have recommended this home to many people. Excellent care provided by professional well-trained staff who are motivated, polite and the
most caring staff I have met. The owners put the care of the residents before everything and provide a happy family environment.


How likely would you be to recommend Hanningfield Retirement Home? Extremely Likely


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rosalyn W (Daughter of Resident) published on 1 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

A lovely friendly home. The staff are all wonderful, as are the homeowners who are often on site and getting involved with the residents.
My mum has been here a few months now and has settled in well. It's lovely to not have to worry about her any longer, I know she is well looked after and safe.
It may not be the most modern of places but the care and attention are second to none and that is more important to me for my mother than decor and soft furnishings!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephanie H (Granddaughter of Resident) published on 7 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My nan was a resident for a short period of time, but in that time she was well looked after and cared for. The manager, staff and owners were understanding, friendly and always had time for me to have a shoulder to cry on or a cuddle.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian H (Son of Resident) published on 15 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had to go into care and I placed him in Hanningfield and he absolutely loves it there. He was always saying I've had my life and wanted to die but now he's got a new lease of life. The owners are an amazing family and the staff from management to the carers, cleaners and kitchen staff are
fantastic with all the residents. My dad is always laughing when I go and visit him. I can't thank the Hanningfield team enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbarra P (Resident) published on 15 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is so wonderful. The staff are so caring and helpful and the owners are such lovely people, I really feel like I'm surrounded by family here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David N (Son of Resident) published on 8 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has had a very positive experience at Hanningfield. The staff most of whom have been there for a long time and are kind, caring and looks after their residents really well. We, as a family are included in all decision-making activities and events during the year which families are invited
to. Fab place, very clean and amazing gardens for the residents, wouldn't have my father anywhere else.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Thomas L (Nephew of Resident) published on 10 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were recomended this home by a friend and for good reason. My aunt has been living there for the past three years now and has really had such an amazing service delivered day on day with fantastic care and support. The staff can not be faulted with what they will do to ensure her happiness. The manager
is lovely and the owners are a fantastic family that are always present and are such lovely people. It has such a homely feel to place would highly recommend it to anyones loved ones when searching around.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from George A (Son of Resident) published on 3 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Hanningfield for 16 months now. Mother went into care after dementia was taking a hold of her memory. Since being there my mother has always been well cared for and fed. The staff are always very helpful in every respect. The times that mum has been taken ill the staff
have never hesitated in calling in medical qualified assistance.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.0 (8.988)

Overview of Review Score

The Review Score of 9.0 (8.988) out of 10 for Hanningfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.847 for Hanningfield is calculated as follows: ( (51 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 59 Ratings = 4.847

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.141 Points relating to the number of positive Reviews for Hanningfield is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 5 Positive Reviews ÷ 7.8 = 0.641

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Hanningfield

What types of Care is Hanningfield registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hanningfield provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Hanningfield have?

There are 39 Single Rooms.

What are the Facilities & Services at Hanningfield?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hanningfield to the centre of Sittingbourne?

0.9 mile(s) as the crow flies, distance by road may be significantly further.