Harpwood Residential Home

Seven Mile Lane, Wrotham Heath, Sevenoaks TN15 7RY
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8.2 16 Reviews
  • Harpwood Residential Home, Sevenoaks
Harpwood is set in four acres of grounds and is especially designed for those less able and offers wide corridors, an easy to use lift, gentle stairways and plenty of room to wander freely betwen lounges and sitting areas.

The aim at Harpwood is to create a relaxed, happy atmosphere that is both homely and secure - each resident is assisted and encouraged to develop and maintain a lifestyle that affords them the maximum level of independence. Staff are gently supportive of specific needs but still mindful of independence and the need for privacy.

There are many activities arranged by the management, staff and outside professionals. There is a calendar packed with a variety of events that vary in theme and tempo - many of these events encourage families and friends of the residents to join in the fun.

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Care Provided by Harpwood Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 110 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Nicola Delves (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (100)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (100)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2008

Funding & Fees Guide for Harpwood Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,995 – £1,995
    • Self-Funded Residential Dementia Care £1,995 – £1,995
    • RESPITE Self-Funded Residential Care £1,995 – £1,995
    • RESPITE Self-Funded Residential Dementia Care £1,995 – £1,995
  • (these prices are only a guideline, please contact Harpwood Residential Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Harpwood Residential Home Reviews (16)

8.2

Harpwood Residential Home has a Review Score of 8.2 (8.164) out of 10, based on 3 reviews in the last 2 years. Over all time Harpwood Residential Home has 16 reviews.

Overall Experience

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  • 5
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Review from Andy G (Son of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has some dementia and mobility problems, and after several falls resulting in regular hospital stays, moved to Harpwood Residential Home in the spring of 2022. She spent the first year in the old building and has now moved into the new facility, which is so much more spacious, with wide corridors,
open lounges and dining areas, and spacious, well-appointed ensuite private rooms. The staff have always been welcoming, engaging and clearly keen to provide a caring and enjoyable atmosphere for the residents. Although Mum does get a little confused at times, she genuinely seems happy at Harpwood, and she is not an easy lady to please! Mum even says she enjoys the food, and having received some samples during my visits, I can confirm they do make some excellent cakes! I do feel Mum is in safe hands. When she had a fall recently, a rare occurrence now due to diligent care and precautions provided, paramedics and hospital care were arranged much more quickly than we could achieve ourselves.

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Review from Wendy P (Daughter of Resident) published on 4 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank Harpwood Residential Home enough for their care - loving - support
My dad was there just under 13 months
They gave so much amazing care
Sadly my dad lost his last breath on 4th April
I sat there for three weeks during my dads final journey of life
The staff was amazing so much
compassion - care - love - support not just for dad but for us- as a family
I so wish them all the best in the new home

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Review from Keith W (Son-in-law of Resident) published on 23 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has lived in Harpwood Residential Home for a year. The carers work above and beyond; we know he is extremely well looked after.

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Review from F E (Son of Resident) published on 27 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The family would like to thank all of the staff at Harpwood, who welcomed my mother into their home and cared for her with such love and kindness over the years she was with them. In the last week of her life, they went above and beyond in keeping her at Harpwood which had become her home.
The staff
at Harpwood our outstanding and my mother felt very much at home, happy and safe

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Review from Pauline O (Daughter of Resident) published on 7 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Harpwood Residential Home and the staff enough. My mum is looked after so well it really is faultless. Mum is so happy at Harpwood Residential Home and as a family, we have no worries. I would absolutely recommend Harpwood Residential Home.

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Review from Sharon G (Daughter of Resident) published on 25 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been at Harpwood Residential Home for just over a year. The staff are amazing, so kind and caring and nothing seems too much trouble. The food always looks lovely and appetising with different choices available. I would not hesitate to recommend Harpwood. I know my mum is safe and extremely
well cared for.

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Review from Raymond B (Brother-in-law of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I put good for food, although I have not tried it, as my sister-in-law said it was good and she is a very fussy eater.

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Review from C J (Husband of Resident) published on 1 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

At Harpwood the important word is 'care' - because they do!

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Review from K W (Wife of Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I first went to Harpwood a year ago and found it friendly and good service. That is why my husband is back. Thank you so much.

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Review from Pam S (Daughter of Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and kindness my mother receives from all the staff is excellent. They are always friendly and willing to assist in any way. My mum is happy there and this makes me happy.

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Review from Barry B (Son of Resident) published on 30 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On behalf of my mother, I started looking at suitable care homes for her. I was not happy with the first homes we (my wife and I) looked at. Then, just by chance I was told of Harpwood and rang up the home. From the moment I rang something felt right and when we visited we both felt at ease and was
pleased with everything we saw. Our first impression has not changed, and it is down mainly to the good team you have working there. You may have a slightly weather-beaten ship but the important thing is you appear to have a good captain and crew so well done. I hope you can keep up the same standard when the new facility is built and wish you every success for the future.

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Review from Gilli G (Daughter of Resident) published on 29 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother lived at Harpwood for over two years, going there when she was 102 years old. The care she has received there has been outstanding, the staff became friends of our family and Mum just loved living there. She was always taking part in activities, enjoying the tasty food (and so much of it)
and really living her life to the full.
Mum passed away at the beginning of January, and the care and support the staff gave to us during her last day was just amazing. They truly cared for her and for us and made sure that Mum's last hours were peaceful and comfortable.
I cannot praise the staff at Harpwood highly enough, it is a wonderful place full of genuine love, care and support.

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Review from Susan P (Daughter of Resident) published on 21 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relatives, who both have dementia, have been at Harpwood for over 1 year. I am particularly impressed that the dementia bus was recently at Harpwood for staff to experience how someone with dementia perceives the world. Therefore enabling better support. They also took part in the Nameste project,
lead by a hospice charity to explore the use of well-being techniques, especially sensory touch to reduce medication. The visiting acts are many and varied, singers and musicians, interactive talks. Dogs to stroke and cuddle, plus many regular activities.

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Review from Paul W (Son of Resident) published on 29 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

During the time my father stayed at Harpwood Care Home he was treated exceptionally well. He was treated with dignity as an individual. He wasn't always easy to care for (due to his Dementia) yet the staff were an amazing team and always cared for him with heaps of patience.
As a relative visiting
regularly, I was always made welcome by the friendly staff (including the admin staff) and kept up to date with my fathers well being. One of the best things about this care home is that it is small enough for the staff to know every resident personally. There was always plenty going on with regards to activities.
I thoroughly recommend this care home.

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Review from Michael D (Nephew of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Harpwood, in my opinion, are great.

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Review from Gillian P (Husband of Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in this home since August and I thought then they were very attentive to his needs especially as he kept trying to get out. He has settled now and with the new management, it has gone from strength to strength.


I appreciate its an old building so rooms are OK but very clean which

is the important thing.


I am very happy my husband is here, they look after him well.


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Current Review Score: 8.2 (8.164)

Overview of Review Score

The Review Score of 8.2 (8.164) out of 10 for Harpwood Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.778 for Harpwood Residential Home is calculated as follows: ( (28 Excellents x 5) + (8 Goods x 4) ) ÷ 36 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.386 Points relating to the number of positive Reviews for Harpwood Residential Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 registered maximum number of service users is 22. 3 Positive Reviews ÷ 22 = 0.136

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Harpwood Residential Home

What types of Care is Harpwood Residential Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Harpwood Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Harpwood Residential Home have?

There are 100 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Harpwood Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Harpwood Residential Home to the centre of Sevenoaks?

6.8 mile(s) as the crow flies, distance by road may be significantly further.