Highfield Private Rest Home

77 Seabrook Road, Hythe CT21 5QW
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9.7 25 Reviews
  • Highfield Private Rest Home, Hythe
Highfield Private Rest Home, in Hythe, takes seriously its commitment to professional care alongside a satisfying lifestyle, within an environment where all residents feel respected and comfortable.

Carers feel strongly that residents deserve a friendly service for whereby their rights and choices are upheld.

Good social atmosphere combines with a nutritious food menu to add to the satisfaction of clients. Picturesque gardens and location close to the sea help for a great view from nearly every room.

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Care Provided by Highfield Private Rest Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Owner
  • Silverleaf Care Homes Ltd
  • Person in charge
  • Douglas Burrows (Manager)
  • Admission Criteria
    • Available on Assessment
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (3)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Highfield Private Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,450
    • RESPITE Self-Funded Residential Care £950 – £1,450

  • CARE OFFERED;
    Parkinsons, Palliative Care, End of life, COPD, Cancer care, Crohn’s, Disease, Stroke, Diabetic (administering of insulin), Clexane Injections, Peg Feed, Stoma Care, Catheter Care, Visual & Hearing impairment, Bipola
  • (these prices are only a guideline, please contact Highfield Private Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Highfield Private Rest Home Reviews (25)

Total of 25, showing 1-20
9.7

Highfield Private Rest Home has a Review Score of 9.7 (9.682) out of 10, based on 15 reviews in the last 2 years. Over all time Highfield Private Rest Home has 25 reviews.

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Review from I M (Brother of Resident) published on 31 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has thrived in Highfield, she is now more like her old self - very happy and well looked after both physically and mentally.
Every member of staff are fantastic and care about the residents.

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Review from R M (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and helpful, if I have a question. They are caring towards residents and very patient. Rooms are a little dated and small but always spotlessly clean. Staff are proactive with health issues. If I ask about something, for example, a new rash, they are always aware and have had it looked
at by a GP.

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Review from M R (Daughter of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Highfield Private Rest Home for 6 months. Staff are very friendly and informative. Any minor ailments have have been taken care of immediately. He is always clean and tidy. Response time from management is immediate. Keep up the good work!

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Review from M R (Daughter of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the team are very supportive and friendly to residents and family. My father has been well looked after and his physical health has improved since arriving at Highfield Private Rest Home. It's really helped having the activities schedule back, it's reignited his love of singing and football!

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Review from A R (Son of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been very happy since being in Highfield Private Rest Home. The staff have been amazing and very patient with him. Would recommend this home.

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Review from W Y (Son of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Highfield Private Rest Home offers a very warm and welcoming environment, with attentive staff and well maintained facilities, with the residents enjoying comfortable rooms. Residents can also engage in activities on a daily basis.

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Review from B C (Son of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent, always polite and friendly. They treat the residents with dignity and respect. There are activities to keep the residents engaged and stimulated. Highfield Private Rest Home is always clean and tidy and the level of care is excellent.

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Review from B Y (Daughter of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Highfield Care Home for four years now. We were so fortunate to find this home at the height of the Covid pandemic and the care she has received has always been exceptionally good. I would have no hesitation in recommending the home to anyone.

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Review from S F (Niece of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always polite when shown in. Friednly, comfotable atmosphere. Rooms clean, and smell fresh. Food looks nicely presented.

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Review from S K (Niece of Resident) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my auntie moved into the home she has improved immensely. She appears very happy. The staff go above and beyond for her.

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Review from L C (Daughter of Resident) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The family are very happy with the care and attention our father receives from the friendly and helpful staff. Staff always keep us updated with Dad's care.
They are great and my dad is happy and is blessed.

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Review from S E (Daughter of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Small, friendly care home.
Nice room and smells of homecooked food.
All staff very polite, professional, and friendly. Exceptional with residents. Excellent care.
Good communication. Nothing too much trouble. My dad has settled in really well.

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Review from I F (Daughter-in-law of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my father-in-law today. Highfield Private Rest Home organised a garden party with music and singers, very good!
As well, the party food and drinks were excellent and of very good choice and quality. Not only residents but also family members enjoyed it all. Went to my father-in-law's room
was very tidy and everything was where he needed it.

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Review from Steven R (Sister-in-law of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great staff very helpful, friendly always willing to go the extra mile. Highfield was recommended for my mother and now my father-in-law are very well looked after.

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Review from Robina G (Daughter of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very helpful and very caring. Clean home.

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Review from Jane M (Daughter of Resident) published on 28 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother joined Highfield in June 2019 when she was no longer able to live on her own and needed constant care. All the staff made her feel welcome. Nothing was too much trouble. They were strict with Covid restrictions and we were able to visit once we had tested negative. My mother passed
away in Highfield on June 27th 2021 when she was 97-years-old. We had been with her all day but she was very frail and passed away due to old age. The home was so helpful to us and had purchased special equipment to make Mum more comfortable as she became more frail. We were allowed to visit her at any time. The rooms are all well maintained, bright and welcoming. The staff all friendly and welcoming. They all take time to find out about the family and my grandchildren liked to visit Great Nana. I would recommend this home.

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Review from Suzanne S (Daughter of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In 2011 my parents joined the Highfield family. From day one, they received excellent care, were happy, always treated with dignity, respect and their different interests were accommodated. The rapport between them and every staff member was extremely special to all of us. Dad was diabetic but received
a balanced diet of nutritious home-cooked food - even suitable Birthday cakes! Over time his mobility became extremely poor, so he needed a lot of help but was never made to feel a burden. Mum died in 2015, but Dad remained a resident until March 2020 when at 91, his time came. As with Mum, the compassion, professionalism, and palliative care shown by everyone at this time were outstanding. Realising that I could no longer look after my parents as both needed full-time residential care was hard to accept. I am so pleased I chose Highfield and after nearly 9-years, I too will miss their friendship. Highfield is the ideal residential home which I shall continue to recommend. Thank you all.

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Review from Nicola J (Daughter of Resident) published on 8 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father was in Highfield until he was moved to a specialist dementia home. The care that Highfield showed with Dad was amazing. They did their best to accommodate his needs and kept the family informed at all times. For our family, this is the best care home in the Hythe area. We have experience
of other care homes in the area which are not as good. We highly recommend this home. The manager is amazing.

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Review from Roy B (Son of Resident) published on 8 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a short stay at Highfield in September 2018. She thoroughly enjoyed her time there. The staff are wonderful and the food was very good. Mum's en-suite room was light, spotlessly clean and offered her excellent privacy when she wanted it. She enjoyed the reminiscence sessions and the socialization
available.
Also great was that dogs are allowed with visitors and our two were very much welcomed by staff and residents alike. Mum's physical and emotional wellbeing improved whilst at the home and the staff were able to take on the management of her medication for me. The home staff kept me informed about things I needed to now but actually, I felt very secure leaving Mum's care in their hands for a couple of weeks.
What was especially nice was the time they took to greet Mum on arrival and get to know her. That made a big difference.

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Review from P T (Resident) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have a very pleasant room. I find all the staff whatever job they do very helpful and pleasant. The food is very good.
I'm sure as they must love their jobs they so such as the carers otherwise they wouldn't go into the job. It needs a lot of hard work and patience.

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Current Review Score: 9.7 (9.682)

Overview of Review Score

The Review Score of 9.7 (9.682) out of 10 for Highfield Private Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.682 for Highfield Private Rest Home is calculated as follows: ( (131 Excellents x 5) + (39 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 179 Ratings = 4.682

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Highfield Private Rest Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Highfield Private Rest Home

What types of Care is Highfield Private Rest Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Highfield Private Rest Home provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Highfield Private Rest Home have?

There are 29 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Highfield Private Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Highfield Private Rest Home to the centre of Hythe?

0.8 mile(s) as the crow flies, distance by road may be significantly further.