Highfield Private Rest Home

77 Seabrook Road, Hythe CT21 5QW
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9.7 25 Reviews
  • Highfield Private Rest Home, Hythe
Highfield Private Rest Home, in Hythe, takes seriously its commitment to professional care alongside a satisfying lifestyle, within an environment where all residents feel respected and comfortable.

Carers feel strongly that residents deserve a friendly service for whereby their rights and choices are upheld.

Good social atmosphere combines with a nutritious food menu to add to the satisfaction of clients. Picturesque gardens and location close to the sea help for a great view from nearly every room.

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Care Provided by Highfield Private Rest Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Owner
  • Silverleaf Care Homes Ltd
  • Person in charge
  • Douglas Burrows (Manager)
  • Admission Criteria
    • Available on Assessment
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (3)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Highfield Private Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,450
    • RESPITE Self-Funded Residential Care £950 – £1,450

  • CARE OFFERED;
    Parkinsons, Palliative Care, End of life, COPD, Cancer care, Crohn’s, Disease, Stroke, Diabetic (administering of insulin), Clexane Injections, Peg Feed, Stoma Care, Catheter Care, Visual & Hearing impairment, Bipola
  • (these prices are only a guideline, please contact Highfield Private Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Highfield Private Rest Home Reviews (25)

Total of 25, showing 21-25
9.7

Highfield Private Rest Home has a Review Score of 9.7 (9.682) out of 10, based on 15 reviews in the last 2 years. Over all time Highfield Private Rest Home has 25 reviews.

Overall Experience

  • 19
  • 6
  • 0
  • 0
  • 0

Date Published

25
7
11
15
10

Review from M E (Niece of Resident) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in Highfield for more than 2 years and she has been happy there. The culture of care is very strong in Highfield and all residents are treated with dignity and as individuals.

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Review from S B (Son of Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always available when required whilst respecting the privacy of others. The care staff are neat and tidy and always wear a smile. All the staff are happy to talk but always remain impartial. The cleanliness of the home is maintained to a very high level and during warmer periods the rear
garden is a lovely place to be.

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Review from Deborah O (Daughter of Resident) published on 4 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring home, management and staff are exceptional. Nothing is too much trouble. Everyone is treated with dignity and respect, something we would all value in old age. Food is fresh and a good variety and choice. The home is kept clean and safe. Various activities and entertainment are provided throughout
the year. I cannot thank all at Highfield enough. An example for all care homes to follow.

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Review from C L (Daughter of Resident) published on 1 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel that my mum has received good care whilst in the home. The staff have picked up on our 'individual' situation and acted professionally. I am truly grateful.

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Review from A N (Daughter of Resident) published on 5 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is rare for me to visit and not find the staff considerate and cheerful. As the home is an old house, adapted for its use it is small compared to some, they make the best use they can of the communal areas, lovely lounges and dining room. The food is appetising. I am not aware if there is any extra
activities as my Father wouldn't join.
I find the kindness of staff reassuring and they ring me to consult and discuss issues.

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Current Review Score: 9.7 (9.682)

Overview of Review Score

The Review Score of 9.7 (9.682) out of 10 for Highfield Private Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.682 for Highfield Private Rest Home is calculated as follows: ( (131 Excellents x 5) + (39 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 179 Ratings = 4.682

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Highfield Private Rest Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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