The Oast Care Home

2 Plains Avenue, Maidstone ME15 7AT
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9.9 40 Reviews
  • The Oast Care Home, Maidstone
The Oast Care Home in Maidstone provides high-quality residential and respite care catering for up to twenty-eight residents.

The home offers a homely, friendly environment with a stylish home from home feel. The home’s main focus is to provide individual, bespoke care, putting residents and their families first. The home offers 24-hour care for long term, short term and respite care.

The Oast’s professional and high-quality care in a safe, homely environment means that residents are able to live freely and independently according to personal choices.

The team know all social activities are very important to the home. The home’s activities coordinator organises various activities within the home, as well as outings to a number of different venues and professional entertainment at The Oast.

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Care Provided by The Oast Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sarah Steed (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for The Oast Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £975
    • Self-Funded Residential Dementia Care from £975
    • RESPITE Self-Funded Residential Care from £1,050
    • RESPITE Self-Funded Residential Dementia Care from £1,050
  • (these prices are only a guideline, please contact The Oast Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The Oast welcomes visitors at anytime, however do ask if visiting after 8pm that visitors please call first.


  • Parking

  • Parking is available


The Oast Care Home Reviews (40)

Total of 40, showing 1-20
9.9

The Oast Care Home has a Review Score of 9.9 (9.875) out of 10, based on 12 reviews in the last 2 years. Over all time The Oast Care Home has 40 reviews.

Overall Experience

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Review from P P (Son of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You never know how a loved one will be once they move into a care home environment, but I must say the staff team at The Oast have made the whole process very smooth. The staff helped arrange Mum's room with her furniture, clothes etc. and the care she has received to date has been brilliant. Her room
had been freshly decorated and the cook does a great job in making sure there is something Mum will enjoy eating.

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Review from C S (Daughter of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum received exemplary care and understanding from all the staff at The Oast Care Home. Nothing was too much trouble and everyone was friendly and respectful towards her. This resulted in my Mum feeling relaxed and confident enough to join in the activities organised for the residents which were
both varied and stimulating. The food was appetising and served with a smile. Cleanliness was given high priority. All of our family were treated with kindness when we visited which was most appreciated. I would thoroughly recommend this well-run, caring home to any potential residents.

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Review from Lind H (Daughter of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father received caring, compassionate and overall excellent care from March 2024 until his death yesterday.
The carers are not only skilled and professional but always warm and friendly and treat residents with utmost dignity.
The Oast is a most welcoming home and deservedly has my recommendation
to potential residents.

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Review from J S (Son of Resident) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my dad receives at The Oast Care Home is top quality. The staff are attentive and respectful towards him, with nothing being too much trouble and because of this I have noticed much improvement in his health and day to day living. The activities are well varied, engaging and enjoyed by many
and the home is kept clean.

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Review from K W (Son of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at The Oast for a couple of months now and she has settled in very well.
The staff have gone above and beyond to ensure her move into the home was as smooth as possible. When visiting I have found the staff to be polite and respectful towards my mother and other residents and there
are plenty of activities that my mother enjoys taking part in.

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Review from J M (Son of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the staff that work at The Oast. Each time I visit they fill me with confidence that I have chosen the right care home for my Mum, as they are polite and caring towards my mother and myself. Her room is a good size, well lit with a lovely en-suite and there is always plenty of choice
at meal times with the food which always smells and looks lovely.

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Review from A F (Son of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into The Oast a few months ago and I’m very pleased with how he’s settled in. The staff are all wonderful, caring and professional in how they interact with my Dad for which I am grateful for. The home is modern and spacious and the food is excellent and knowing that my dad is in their
care gives me great peace of mind. Thank you all.

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Review from P C (Son of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at TThe Oast Care Home for the past 6 months and I have been very happy with the care he has been receiving. I am always kept informed with how my father is and when I speak to him he seems very happy and well looked after. I am very pleased with having chosen The Oast, thank you
all for the amazing work you do.

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Review from L M (Daughter-in-law of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent support and knowledge. Assistance at all times. Care for the resident and family has been excellent. Kept informed at all times, cleanliness and health care have been excellent. Time taken to chat with residents and to consider their needs. Documented evidence of actions is available at all
times.

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Review from L S (Daughter of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I go in to see mum I am always greeted warmly. Mum is happy to be in The Oast Care Home she has been there for 19 years. When the drinks trolley comes around I am always offered a drink. The staff are very pleasant. Mum's room is always kept neat and tidy.

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Review from Ron T (Son of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank all the staff at The Oast for looking after Mum in the last four years of her life. They are all so caring and we have nothing but praise for their kindness and dedication in the work that they do. They made her 100th birthday and 101 very special and we appreciate everything
that they have done.
Thanks.

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Review from Kari P (Daughter of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is extremely happy and content at The Oast Care Home. The staff and management are warm and caring; attentive to her every need. The activities and events always include visitors of family or friends. The garden and conservatory area are lovely and well-kept. I am so grateful for all the care
and attention for my mum. She loves the food! Wonderful care home.

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Review from S W (Daughter of Resident) published on 6 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been at The Oast for over a year now and during this time the staff have taken good care of her, attending to her care needs and making sure she is clean and well dressed. Christmas at The Oast was lovely with decorations put up and a wonderful Christmas dinner put on, it was a lovely day.

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Review from D C (Son of Resident) published on 26 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Oast has looked after my mum extremely well during her time there. The staff are all very caring and respectful to my mum, and even through the lockdown periods, they continued to go above and beyond to ensure mum continued to get the care she needed. The home itself is delightful and provides a
lovely homely environment. The bedroom is attractively decorated, spacious and there is a lovely garden which residents can go out into.

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Review from Richard S (Son of Resident) published on 11 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has resided at The Oast a little while now and I’ve found the care they provide to be very good. Whenever I visit her, I have found the staff to be approachable and able to answer any queries I have about her care. The home is spotlessly clean both in her room and communal areas and the activities
are very good with there always something going on to keep residents happy and busy.

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Review from J P (Daughter of Resident) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team of staff at The Oast Care Home are fantastic. They have looked after my Mum so well and it really does show as I can see such an improvement in her day to day living when I visit her. She enjoys the food and outdoor garden space which is of great importance to her. The activities staff do a
great job in arranging events and activities for my Mum and other residents to take part in.

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Review from Sally W (Daughter of Resident) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with the care my mum has received at The Oast and the staff have been amazing keeping me informed about my mum's well being. There are many activities and events which take place to keep my mum and other residents entertained and active, whether it be puzzles, gardening or knitting. The
home is neat, tidy and has lovely home-cooked food.

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Review from J L (Son of Resident) published on 11 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the care my father is receiving at The Oast. All the staff are very welcoming and have shown nothing but kindness and care towards my father. During the pandemic, all the staff have gone beyond their normal duties to ensure the safety of everyone. The manager is always happy to talk
to me about any questions I have, regarding my father's care and the care home is maintained to a good standard.

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Review from Linda S (Daughter of Resident) published on 1 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are compassionate and have treated my mum with respect and dignity during her time at The Oast and she has received the highest level of care. She enjoys the entertainment and activities that take place, both indoors and outdoors and the food is excellent, with a varied menu. Should she need
anything, we are informed and have always been made welcome, when visiting.

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Review from Will D (Son of Resident) published on 9 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad is a resident at The Oast Care Home. During his time there I have found the care he has received to be excellent. The staff are respectful and treat him with dignity and are attentive to his needs, should there be any problems they let me know. The Oast is very homely with lovely rooms and good
facilities.

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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for The Oast Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for The Oast Care Home is calculated as follows: ( (128 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 144 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Oast Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (0)

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Frequently Asked Questions about The Oast Care Home

What types of Care is The Oast Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Oast Care Home provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does The Oast Care Home have?

There are 26 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at The Oast Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Oast Care Home to the centre of Maidstone?

1.0 mile(s) as the crow flies, distance by road may be significantly further.