The Island Residential Home

114 Leysdown Road, Leysdown-on-Sea, Sheerness ME12 4LH
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7.5 15 Reviews
  • The Island Residential Home, Sheerness
The Island Residential Home is a purpose built care home registered with the Care Quality Commission for the provision of residential care and support.

The home is based in Leysdown on Sea on the Isle of Sheppey in Kent and has been a registered care home under the same ownership since 1986.

The home is dual registered for both older people with 18 beds and people with a physical disability (18-65yrs) with 17 beds. The ground floor of the building is used for people with a physical disability and the first floor is used for older people.

The core business is to provide safe residential care for both male and females who are either older people with age related health issues or adults with physical disabilities or have sensory impairment.

The home accepts service users for long term, short term, respite and emergency care but does not provide formal nursing care.

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Care Provided by The Island Residential Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • The Island Residential Home Ltd
  • Person in charge
  • Julian Finnis (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for The Island Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,050 – £1,150
    • Self-Funded Residential Dementia Care £1,050 – £1,150
    • RESPITE Self-Funded Residential Care £1,050 – £1,150
    • RESPITE Self-Funded Residential Dementia Care £1,050 – £1,150

  • Care fees are calculated following an assessment of need.
  • (these prices are only a guideline, please contact The Island Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home accepts visitors 7days a week. Please ask that all visitors contact the home prior to make an appointment to visit. The home accepts visitors outside of office hours and at weekends.


  • Parking

  • The home has designated parking for visitors and if these maybe already taken, please use the main car parking area.


The Island Residential Home Reviews (15)

7.5

The Island Residential Home has a Review Score of 7.5 (7.502) out of 10, based on 2 reviews in the last 2 years. Over all time The Island Residential Home has 15 reviews.

Overall Experience

  • 8
  • 7
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Date Published

15
0
1
2
13

Review from J D (Daughter-in-law of Resident) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative seems to have settled in well. After living alone for a long time, she now enjoys the company of fellow residents and also likes her room and the views from it. We have found all staff and the manager always helpful and approachable, happy to deal with any issues/requests that we have. Overall,
we're happy with the care that our relative has been given and pleased that she seems happy there - thank you!

Reply from Julian Finnis, Julian at The Island Residential Home

Thank you for your feedback and review of our home. It is a pleasure to care for and support your family member.


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Review from Don W (Respite Resident) published on 8 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Been here for two weeks on respite care and have thoroughly enjoyed my stay. The staff are all amazing and want to make your time with them as good as possible. The property is wheelchair accessible and is very good. The garden is well accessible. The food is all home-cooked and plenty of it. My room
was very large with its own shower. Great place to stay.

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Review from J S (Wife of Resident) published on 28 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care at The Island Residential Home is very good, and the care staff are very kind and helpful.

Reply from Georgia Cooling, Marketing at The Island Residential Home

Thank you for your kind words and positive review. We wish you all the best.


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Review from Vivienne J (Respite Resident) published on 13 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent nine months living in the care home and I must say when I first arrived, I was really scared not knowing what to expect, but my fears were completely unjust.
I was there due to an accident I had at work. The staff are wonderful, they really looked after me. They treated me with respect, dignity,
love and care! They were there for me on my low days as well as my happy days and l will never be able to repay them! They work so so hard!
If I ever needed the support of a care home in the future, I wouldn't hesitate in returning to The Island Residential Home, Leysdown.
Thank you so so much.

Reply from Georgia Cooling, Marketing at The Island Residential Home

Thank you for your kind words and positive review.
Here at the Island Residential Home, the welfare of our residents is our number one priority, and we are so pleased that we had the opportunity to support you.
We wish you all the very best.


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Review from Caroline R (Daughter of Resident) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother is receiving excellent care. We were very hesitant about putting her into care, but her dementia behaviour was getting too challenging. We were thrilled to see her settle so quickly in her lovely room. We have a regular video call with her each week during Covid, which reassures us that she
is safe and very happy. We have an assigned carer who organises these and have formed a great relationship.

Reply from Georgia Cooling, Marketing at The Island Residential Home

Thank you for your kind words and positive comments; we really appreciate you taking the time to provide feedback about the service in which your Mother receives at the Island Residential Home.


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Review from C E (Sister of Resident) published on 27 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mostly good. Staff are friendly and caring. A smile goes a long way!
Usually answer the phone when I ring to ask for buzzer to be at hand or charge his phone. Biggest problem is no visiting due to lockdown! Dealing with a difficult situation with compassion!

Reply from Georgia Cooling, Marketing at The Island Residential Home

Thank you so much for your kind words and positive review. As you mention, sadly due to government restrictions we were unable to permit visitors during lockdown. But we look forward to welcoming friends and relatives once government guidance permits!


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Review from Sarah B (Granddaughter of Resident) published on 23 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are great, the love and care they gave my grandad was amazing; they were so helpful. He loved his day trips and the activities that the staff did with the residents

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Review from R S (Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Convivial company, humorous company.

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Review from Pat S (Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Only used for three nights, four days but have found no trouble. Have a lot of work going on at present. It will be very nice once done.

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Review from Colin M (Husband of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise enough all the staff and management for the excellent way they looked after my darling wife. Being my first experience of respite, I was to say the least very concerned - all my fears seem to have been unnecessary. My wife looked very content and relaxed when I picked her up - well done
everybody.

Reply from Anthony Lewis, Registered Manager at The Island Residential Home

Thank you for your lovely feedback. I am delighted to hear that your wife's stay was a good one and that it has eased your fears about using a respite service. We hope to welcome you both to the service again in the future. Kind regards Anthony.


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Review from A E (Daughter of Resident) published on 5 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely relaxed home.
Nothing is too much trouble for the staff.
It's a lovely bright friendly home.
It feels like a very friendly home from home place.
My mum loves it there.
Lots of activities to join in and trips out.
I'm always kept informed of any changes too.
Can't fault it!

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Review from Lynne B (Daughter of Resident) published on 28 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I personally chose the Island Residential Home to move my mum to from another home. The Island Residential Home is spacious, the care the staff give is very attentive, the facilities at the home are a good standard. Activities are given regularly - residents are involved with all sorts of activities
and crafts.
The home has a lovely garden area where regular activities take place. There is always something to stimulate resident's minds.

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Review from Michael S (Husband of Resident) published on 4 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my wife went into this care home I was a bit worried about it. Online, it showed you it was a bit run down by overgrown plants over the balcony and the grounds were the same, but when I arrived I was surprised to see what they had done to change this. The lady who ran the place was very nice and
assured me everything would be alright. I needn't have worried, it was all good. The whole staff took very good care of her and they all took to her and made her stay a very good one. Very well done.

Reply from Nathan, Community Liaison at The Island Residential Home

Hi Michael, thank you for your review and we are happy to hear that your wife enjoyed her stay at our home – it was lovely having her stay with us. We have had a lot of refurbishment work done recently which has made a big, positive difference and the images on our website were from before the refurbishment work was completed. We are aiming to update the images on our website also in the very near future.


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Review from Andrea S (Daughter of Resident) published on 7 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff warmly welcomed me with every visit to my mum including offers of a cuppa with an update regarding my mum.
I witnessed how kind, caring and attentive staff were in making every effort to meet the needs of residents in a cheerful and friendly manner despite a difficult and demanding role.
As
my mum has dementia, it was not possible for her to comment on the Island but she seemed settled with no signs of distress and maintained her appetite which is always a good sign. I did chat with other residents who said how lovely the home is and how happy they are there.
The period of my mum staying at the Island was a difficult one, having to make decisions about her long term needs but after talking to several staff, they were very understanding and provided sound advice and reassurance. The manager was also extremely helpful and supportive which was much appreciated.
Yes, the interior does look shabby and in need of an update but the care I can not fault & that was more important to me. So thank you, everyone, for your kindness and hard work.

Reply from B Dhaliwal, Registered Manager at The Island Residential Home

Thanks, Andrea S, it was a pleasure to care for your Mother during the short respite. We understand how difficult choosing the right care home is.


We are currently redecorating our interior and hope that the current residents enjoy their newly chosen colour themes.


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Review from Peter S (Resident) published on 5 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I came here straight from hospital, I was in a very bad way health wise, as well as my mental health. Since Jan 2016 the home has helped me in many ways. Helping me with some of my problems regarding my medical and mental health. I'm not quite there yet but with their help, I'm looking forward
to the years to come!

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Current Review Score: 7.5 (7.502)

Overview of Review Score

The Review Score of 7.5 (7.502) out of 10 for The Island Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.091 for The Island Residential Home is calculated as follows: ( (7 Excellents x 5) + (11 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 22 Ratings = 4.091

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.411 Points relating to the number of positive Reviews for The Island Residential Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 2 Positive Reviews ÷ 7 = 0.286

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

No image found

Julian Finnis

Job Title: Registered Manager

Joined: 2019

Working in the Care Sector since 1997.
Qualifications:
Level 3 in Direct Care (NVQ)
Level 4 in Health and Social Care (Diploma)
Level 5 in Leadership and Management (Diploma)


Client Groups supported -
Learning Disabilities
ASD
Older People
Children Services
Physical Disabilities
Complex Care Needs


Frequently Asked Questions about The Island Residential Home

What types of Care is The Island Residential Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Island Residential Home provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Island Residential Home have?

There are 33 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at The Island Residential Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Island Residential Home to the centre of Sheerness?

7.6 mile(s) as the crow flies, distance by road may be significantly further.