Littlebourne House

2 High Street, Littlebourne, Canterbury CT3 1UN
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8.6 7 Reviews
  • Littlebourne House, Canterbury
Littlebourne House is a converted manor house, renovated to suit the challenges of modern care. Situated in pleasant surroundings, the home offers a relaxing lifestyle at the same time as having numerous amenities nearby.

Staff are experienced in older people's care as also specialise in dementia care. Respite and recovery services are also available for those who will benefit from such an environment in order to recover from poor health.

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Care Provided by Littlebourne House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Littlebourne House Ltd
  • Person in charge
  • Janet Young (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (59)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Littlebourne House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,345 – £1,495
    • Self-Funded Residential Dementia Care £1,345 – £1,495
    • RESPITE Self-Funded Residential Care £1,395 – £1,395
    • RESPITE Self-Funded Residential Dementia Care £1,395 – £1,395
  • (these prices are only a guideline, please contact Littlebourne House to find out the exact price for your requirements)

Facilities

Littlebourne House Reviews (7)

8.6

Littlebourne House has a Review Score of 8.6 (8.641) out of 10, based on 4 reviews in the last 2 years. Over all time Littlebourne House has 7 reviews.

Overall Experience

  • 7
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Review from J C (Daughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been a resident at Littlebourne House for over three years and has not always been the easiest of residents. Nevertheless, she has been treated with kindness, dignity and respect and we know that she is surrounded by love. The staff are compassionate and dedicated professionals and we
know that mum's best interests are at the heart of everything they do. We could not have found a better home for our mother and this has given us peace of mind during some challenging times.

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Review from A C (Nephew of Resident) published on 2 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We arranged for my aunt and uncle to spend the last few months of their lives at Littlebourne. We thought it would be a difficult transition for them both after living very independently, but we needn't have worried. The staff at Littlebourne are full of warmth and care and make them feel welcome. We
are so very grateful to the manager and the team for the care they gave to them both.

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Review from Jane B (Daughter of Resident) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If you are looking for excellent care then look no further, my dad who recently passed away spent fifteen and a half months at Littlebourne House and I cannot fault them in anyway, their commitment and dedication are paramount in everything that they do. The care they gave to my dad and the other residents
was brilliant, the home is clean, tidy and never once were there any bad odours, every member of staff was warm and welcoming, the gardens are beautiful and they have a garden house for private parties or just for some quiet space, if you are looking for a home for yourself or a family member then I highly recommend you pay a visit.

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Review from Helen R (Daughter of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my mother and father were residents at Littlebourne House. My mother died just before Christmas from dementia and my father last month from Alzheimer’s. We cannot thank the staff enough for all their kindness, care and support. Both my parents were very happy there and benefited enormously from
being there. We would recommend Littlebourne House without hesitation.

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Review from Denise P (Next of Kin) published on 28 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been involved with Littlebourne House Nursing Home for over twelve years. My step-father, who suffered from vascular dementia, lived there for over five years, my mother had various respite stays and then spent the last two years of her life at Littlebourne House, and because of the excellent
care they both received, we support an elderly friend who has chosen to live at Littlebourne House.


The home is family-owned, and the family are involved daily with the running of the home. Many staff have worked there for years, providing excellent continuity of care to residents. I cannot fault the loving care given to my family, nor would I hesitate to recommend Littlebourne House to anyone wanting to find a 'home from home' for their own relative. My experience is that they will be treated with love, care and respect.


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Review from John T (Son of Resident) published on 28 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Littlebourne House in October 2018, following a week in hospital, aged 99. She had been living in sheltered accommodation previously. Whilst in the sheltered accommodation she had little contact with others apart from family and carers. She suffered from falls, hospitalisation and
multiple visits to the doctor. Since being at Littlebourne House her health has improved together with a more positive wellbeing. She is now aged 101 and takes part in all the activities that are on offer. She has even begun to paint again, a hobby that she gave up some twenty years ago. She enjoys the trips in the residential home's minivan which have now restarted as we come out of lockdown. She is proud of her successes in the bingo and quizzes.
Mum enjoys the freedom to spend time in her room or join the others in the large conservatory, and when the weather allows to sit by the river in the manicured gardens.
She also benefits from the hearing, sight, chiropodist and dental clinics.

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Review from A C (Son of Resident) published on 24 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a psychotherapist so I observed staff carefully before choosing. I did look elsewhere. I ruled out big companies. If you’ve worked in one you’ll know how computers become the patient! I didn't want insensitivity for my mum. Any hint of lack of respect, dignity or warmth – goodbye!
My visits
have all been unannounced. Littlebourne House has genuine warmth for all. Staff have time and communicate calmly and thoughtfully. There is constant kindness and encouragement. This is not another financially target-driven environment, thank God.


The common rooms are bright and comfortable with some nice decorative touches. There are plenty of seating options. My mum speaks highly of the staff, the food, the beautiful garden and the amazingly well-chosen music! Although new to the home, Mum is already showing signs of being happier than in a long time. So much is about people. The choice of staff is superior to other homes that I have visited and the facilities are a huge bonus.


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Current Review Score: 8.6 (8.641)

Overview of Review Score

The Review Score of 8.6 (8.641) out of 10 for Littlebourne House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Littlebourne House is calculated as follows: ( (46 Excellents x 5) + (2 Goods x 4) ) ÷ 48 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.683 Points relating to the number of positive Reviews for Littlebourne House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 4 Positive Reviews ÷ 13 = 0.308

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

No image found

Janet Young

Job Title: Manager

Joined: 2010

Registered Manager


No image found

Manori Jayathilake

Job Title: Deputy Manager

Joined: 2010

Deputy Manager


Frequently Asked Questions about Littlebourne House

What types of Care is Littlebourne House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Littlebourne House provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Littlebourne House have?

There are 59 Single Rooms and 3 Couples/Companion Rooms.

How far is Littlebourne House to the centre of Canterbury?

3.8 mile(s) as the crow flies, distance by road may be significantly further.