Oakdene Rest Home

165 Minster Road, Minster-on-Sea, Sheerness ME12 3LH
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9.9 79 Reviews
  • Oakdene Rest Home, Sheerness
Oakdene Rest Home, in Sheerness, is ideal for residential care and dementia-related illnesses.

The services is built around individuality, independence and personal dignity, with the aim being to provide sensitive care but also allowing clients to live as normally as possible.

Part of the Sohal Healthcare range, Oakdene staff are well-trained and committed to the best residential standards for older people.

Care Provided by Oakdene Rest Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sharon Cordrey (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Oakdene Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,149 – £1,149
    • Self-Funded Residential Dementia Care £1,149 – £1,149
    • RESPITE Self-Funded Residential Care £1,149 – £1,149
    • RESPITE Self-Funded Residential Dementia Care £1,149 – £1,149
  • Our commitment is to offer each person respect, dignity, choice and control. We will support all family members with the transition period when they decide to move their loved one into full time care. We have an open door policy and welcome everyone.


  • (these prices are only a guideline, please contact Oakdene Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Open door policy you can visit when you like


  • Parking
  • All visitors able to use the main car park.


Total of 79, showing 1-20
9.9

Oakdene Rest Home has a Review Score of 9.9 (9.900) out of 10, based on 23 reviews in the last 2 years. Over all time Oakdene Rest Home has 79 reviews.

Overall Experience

  • 64
  • 12
  • 2
  • 1
  • 0

Date Published

79
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10
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Overall Experience  Overall Experience 5.0 out of 5

I can't praise Oakdene enough. The manager and the team are so kind and thoughtful to the residents. I am unable to visit my stepfather at the moment but I know he is happy and well cared for. I am kept well informed of his welfare and his medical conditions. I am so pleased we chose Oakdene for my
stepfather. I can see from the regular social media posts photos that my stepfather is well. Which, as I can't visit at the moment, is very reassuring.

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Overall Experience  Overall Experience 5.0 out of 5

Dad has dementia, the manager and her team have welcomed him as their own family, the care they offer has been second to none. I didn't want to leave him, but 4 months on he's settled and happy.
The staff are always happy smiling and thoughtful, they always keep me informed as to his well being.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you so much for this wonderful review. I will let the staff know you have commented on here. Kind regards Sharon


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Overall Experience  Overall Experience 5.0 out of 5

My elderly mother has been a resident at The Oakdene for roughly 6 months now. General staff and senior staff have been extremely helpful for both Mum and the family. Mum appears to be settled in now and although dementia is an issue we are coping with, the staff fully understand and adapt to her needs.
It wasn't a situation we wanted her to be in, but we are at least safe in the knowledge she is in good hands.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for your kind words, Mum is a delight to have in our home.


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Overall Experience  Overall Experience 5.0 out of 5

My husband recently went to live at Oakdene and I can't rate the care he receives high enough. Family can visit any time of the day and have always been greeted warmly and often with an update on how he is. The carers are so kind and have endless patience and do everything they can to make sure the
residents are happy and settled. The manager is very supportive of family and always available to answer any questions we have. She clearly loves her job.

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Overall Experience  Overall Experience 5.0 out of 5

Oakdene Rest Home is a very happy place. A lovely relaxed friendly environment. The staff are so kind and helpful and go out of their way to make sure I know how my stepfather is getting on. My stepfather has been at Oakdene for almost 3 months and during that time I have seen his general well-being
much improved and I think that is because he feels at home there and enjoys the company of his wonderful carers.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for your kind words. I shall tell the staff today what lovely comments you have made.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has now been cared for at Oakdene Rest Home for over a year now and in that time he has been cared for exceptionally well. The staff have maintained a consistently high level of care in every aspect. The overall establishment is always clean and tidy and my brother's room is kept as he would
wish it. It has not been an easy acceptance for my brother to accept being cared for 24/7 as he lived on his own, but with dementia his life changed considerably. Oakdene has provided a special home for him. I am glad that I chose it for him.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for your kind words and it is our pleasure.


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Overall Experience  Overall Experience 5.0 out of 5

My father has been at Oakdene for several months now and has flourished with the care and support that Oakdene offers. We visit daily and are always welcomed and feel accepted as part of Dad’s daily life and he is very settled and happy.

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Overall Experience  Overall Experience 5.0 out of 5

Mum came here at the end of March following a care assessment by Social Services as she was no longer safe at home.
The manager and her team have provided a welcoming and caring environment for Mum. Staff are attentive to Mum's needs and have done everything they can to ensure she is comfortable while
she settles into her new home.
Mum's room is clean and suitably furnished and we were able to bring some of her personal belongings from home, including her favourite family photos.
Knowing that Mum is now in a place where she is safe, getting appropriate 24-hour care and close enough to family so we can visit regularly is a huge relief.

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Overall Experience  Overall Experience 5.0 out of 5

My father is a resident at the home, he seems to be settled and happy at the home. He is hard to communicate with, but the carer seems to have a way to tackle that problem. The carers work very hard to keep everybody happy and safe.

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Overall Experience  Overall Experience 5.0 out of 5

Our friend has been a resident at Oakdene for a year and 4 months now and we couldn’t be happier with the consistent level of excellent care that she receives. All the staff are amazing and go above and beyond to make the residents feel safe, loved and comfortable creating a happy and loving home atmosphere.
We are so grateful to all the staff for everything that they all do for our friend and they give us great comfort knowing she is being well cared for. I would highly recommend this care home to anyone who is considering it.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for such kind words. Much love, the manager and team.


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Overall Experience  Overall Experience 5.0 out of 5

All staff, from top to bottom are kind and caring.
Cleanliness is excellent!
Always a pleasure to visit.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you, Gordon, for your wonderful comments. I will pass your review on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my sister since November 2022. She is happy and well looked after. The home is warm and comfortable and I am happy that she is there. All her needs are catered for.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for your kind words, all the staff appreciate this.


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Overall Experience  Overall Experience 5.0 out of 5

At first I was concerned regarding my aunt going onto a care home, however after 2.5 years, I feel happier. Oakdene is taking such good care of her and her fellow residents, they are kind and do an excellent job.
The families are involved with social events, with wonderful food laid on.
The staff
do an amazing job and show kindness and compassion to all residents.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you so much for your kind words, these words mean so much to us.


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Overall Experience  Overall Experience 5.0 out of 5

Yes, very good in all parts. I think this is an excellent home.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for your kind words, this means a lot to all the staff at Oakdene.


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Overall Experience  Overall Experience 5.0 out of 5

I am always struck by the friendliness and positive attitude of the staff. I visit twice a week. There is constant excellence in everything the staff do, from personal care, group activities and general awareness of the needs of the individuals. There is a general sense of calmness and a very high standard
of excellence, and individuals have the freedom to move at their own pace around the building and are not restricted apart from obvious security.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you so much for your kind words; this means a lot to me and the staff.


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Overall Experience  Overall Experience 5.0 out of 5

My son works in a care home and I have been a visitor to three care homes but none of them come even close to Oakdene Rest Home where my wife is staying. When you visit Oakdene, you can see and feel the love, the dedication and see the joy in their faces when they are caring for someone and I have so
much respect and admiration for every one of them, even the way the cleaners, the cooks, the handyman all get stuck in, it's a joy to see. It's a place I wouldn't mind ending up myself.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you so much for your kind words. This means a lot to the staff when we have reviews like this.


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Overall Experience  Overall Experience 5.0 out of 5

It’s early days, but we’re very happy with the care Nan has received to date. The staff genuinely seem to really care and build relationships with their residents, and despite being extremely busy, are helpful and friendly to family and friends when visiting. I love the updates on the FaceBook page,
as do my parents especially, who live in Greece - so lovely to still feel connected and see photos of her day.
Thank you.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for such kind words. We really do appreciate all the positive feedback. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

My father has Alzheimer’s; he has been in Oakdene rest home for over five years. In all that time, he has been treated with respect, dignity and love. The staff and management look after residents as if they are family.
Communication with relatives is excellent; I can ring any time, and I am kept
informed of Dad's condition. The family are included in the care.
Daily activities are tailored to the individual. Musicians and singers come in from time to time.
There is no regime if a resident wants a day in bed or in their pyjamas, then that’s what they have as if they were in their own home.
The care given is second to none. The home is decorated like their own house. Pictures and decorations are what you would expect from their era.
During the recent pandemic, the staff went above and beyond.
I would not hesitate to recommend anybody to this wonderful home, and its truly hard-working, caring management and staff.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for your kind words. It is a privilege to care for your Dad.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at Oakdene for respite care for just over a week. The care and loving nature of this residence is clear. From the visit, we have had and the updates we can see, it is clear she is happy and safe in her new home. The carers we spoke to were professional and accommodating to
us during our visit. Her room is clean and decorated nicely. The facilities and activities laid on mean that the residents are kept occupied and engaged. A lovely place.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for your kind words. We look forward to continuing to care for your mum-in-law.


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Overall Experience  Overall Experience 5.0 out of 5

My nan is staying at Oakdene for respite, and we are so impressed by it. As soon as you walk in, it feels like a home, not a care home, which is lovely. My nan is incredibly happy and very well looked after. All staff are so patient and kind with her, and we couldn’t ask for a better place for her to
be. Their social media page for families is absolutely brilliant and always updated, and we can see exactly how Nan is getting on daily.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for such lovely words. We hope that everyone settles here and the staff are amazing!


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Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Oakdene Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for Oakdene Rest Home is calculated as follows: ( (247 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 270 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakdene Rest Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Dec 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Sharon

Sharon Cordrey

Job Title: Manager

Joined: 2017

Hi, I am the manager of Oakdene and have been working here for 7 years. I have many years of experience plus a degree in Social Work. My aim here is to ensure all of our residents are treated with respect, and dignity and have full choice and control in their lives. All of our residents have a voice and should be heard!


Julie

Julie Keyse

Job Title: Deputy Manager

Joined: 2020

Hello, I am the Deputy Manager for Oakdene and have worked here for 3 years. I am passionate about my job and ensure we offer a person-centred approach to all of our residents. We work closely with outside agencies and have tremendous support from our friends and families. We look forward to meeting you all.


Frequently Asked Questions about Oakdene Rest Home

What types of Care is Oakdene Rest Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oakdene Rest Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Oakdene Rest Home have?

There are 27 Single Rooms.

What are the Facilities & Services at Oakdene Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Oakdene Rest Home to the centre of Sheerness?

2.2 mile(s) as the crow flies, distance by road may be significantly further.