Oakdene Rest Home

165 Minster Road, Minster-on-Sea, Sheerness ME12 3LH
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9.9 79 Reviews
  • Oakdene Rest Home, Sheerness
Oakdene Rest Home, in Sheerness, is ideal for residential care and dementia-related illnesses.

The services is built around individuality, independence and personal dignity, with the aim being to provide sensitive care but also allowing clients to live as normally as possible.

Part of the Sohal Healthcare range, Oakdene staff are well-trained and committed to the best residential standards for older people.

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Care Provided by Oakdene Rest Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sharon Cordrey (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Oakdene Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,149 – £1,149
    • Self-Funded Residential Dementia Care £1,149 – £1,149
    • RESPITE Self-Funded Residential Care £1,149 – £1,149
    • RESPITE Self-Funded Residential Dementia Care £1,149 – £1,149

  • Our commitment is to offer each person respect, dignity, choice and control. We will support all family members with the transition period when they decide to move their loved one into full time care. We have an open door policy and welcome everyone.
  • (these prices are only a guideline, please contact Oakdene Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open door policy you can visit when you like


  • Parking

  • All visitors able to use the main car park.


Oakdene Rest Home Reviews (79)

Total of 79, showing 21-40
9.9

Oakdene Rest Home has a Review Score of 9.9 (9.900) out of 10, based on 23 reviews in the last 2 years. Over all time Oakdene Rest Home has 79 reviews.

Overall Experience

  • 64
  • 12
  • 2
  • 1
  • 0

Date Published

79
3
10
23
56

Review from David B (Son-in-law of Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic rest home with dedicated staff.
I couldn’t wish for my mother-in-law to be better cared for.
I’ve not seen my mother-in-law so happy with her advanced dementia.
She is well cared for 24/7.
Thank you to all the staff at Oakdene; you are all so caring and dedicated to your job!

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for your kind words. All your comments will be passed on to the care staff.


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Review from Nikki B (Daughter of Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant, caring staff that have compassion for every patient there!
Professional, dedicated to the best I’ve ever seen!
My mum has settled in so well, and the staff, from cook and cleaner to carers, are simply amazing.
The crafts and activities are stimulating too!
It’s immaculate
and homely.
My mum looks like s new woman already!
I would highly recommend this rest home as being the most caring home ever!
Thank you to every member of staff that work there.
You are doing a fantastic job with your dedication.
You are all amazing.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for your kind words. We aim to please! So glad you like Oakdene.


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Review from L A (Son-in-law of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, cheerful and patient staff. A lovely home which feels like a home rather than a care home. Great choice of food and a clean, comfortable room.

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Review from G B (Resident) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcoming and comfortable place to live. The food is generally very good and there is pretty much everything which I need.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you very much. We are glad you are happy and comfortable at Oakdene.


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Review from Charles S (Resident) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From a very run down and low existence of life, I have been invigorated by the rest home from day one of acceptance to a now very much improved and contented being. Thanks to the wonderful people, care and attention. Thank you all sincerely.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you very much for your kind words. It was a pleasure to have you in our home, and all the staff at Oakdene wish you well.


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Review from Christina T (Daughter of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently passed away, but the care she received for the two years she was at Oakdene was excellent.
All staff, including the managers, were extremely caring to both residents and their family members.
I would definitely have no hesitation recommending Oakdene Rest Home to friends, family
or other members of the public.

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Review from Sylvi B (Daughter of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Oakdene care treat all residents as if they are personal family members and feel the trauma themselves when residents are unwell.
The standard of care is so high that we know we can trust them with every part of our relative's care.
They are transparent, honest, and, most of all, the
best team I have ever come across.
They know how to care for the residents and their family's rooms.
A huge thank you to you all.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for your kind words; it is a pleasure to look after mum.


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Review from Kathy S (Daughter of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Oakdene for three years until her death in January 2023. She was so happy there, and the staff showered her with love. They treated her as though she was their grandmother.
They cared for her in her final days when I was unable to visit due to Covid. My son, a doctor, was
able to visit and said the standard of care given was equal to anything he had seen on the intensive care wards.
We have nothing but praise for Oakdene.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you, Mum will sadly be missed here at Oakdene.


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Review from Emma P (Daughter of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late father was in the wonderful care of Oakdene during the last year of his life. As his health deteriorated, the staff cared for him with dignity, respect and compassion. I cannot thank them enough for all they did for him and for all the support they gave us as a family during such a difficult
time. We stay in regular contact with the team at Oakdene because they became part of our family.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you so much for your kind words and the support you have given us.


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Review from E B (Daughter-in-law of Resident) published on 2 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff. My mother-in-law was sent to Oakdene from hospital. She has been cared for by all concerned far better than we could have done.
Whenever we have been visiting we has always felt very welcome. Nothing is too much trouble.
Very happy.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for your positive comments. If we can do anything to improve your rating we would be happy to discuss it with you.


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Review from Christopher B (Son of Resident) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very nice. Nothing seems too much trouble. They are always happy to talk and answer any questions. Mother has dementia, so can be difficult sometimes, but the staff are very patient and deal with it very well.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for your review. We hope to continue with our good work.


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Review from Henry S (Son of Resident) published on 4 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in the home for just over a month he has Alzheimer's and is also blind and needs support in all his needs which is provided by a very caring friendly team.
We as a family visit a number of times a week we are made very welcome and nothing is too much trouble for the staff.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for your kind words, that means a lot to the care staff.


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Review from Anne A (Daughter of Resident) published on 8 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Oakdene Rest Home on release from the hospital feeling very poorly. The staff at Oakdene Rest Home have been so kind, caring and very welcoming to us when we visit. He has enjoyed the friendly interaction with the staff and fellow residents. The staff are very cheerful and
go the extra mile to support Dad with his physical and mental health. I would most definitely recommend Oakdene Rest Home.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for your review. We wish you and your family well.


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Review from I P (Wife of Resident) published on 15 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Oakdene for over a year now, and they have really looked after him so well. It has been very challenging for them as his dementia has progressed, and sometimes, he can be quite nasty towards the staff, but they cope very well.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for your wonderful words. Luckily, we have such great relationships with our families.


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Review from Sally S (Daughter of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Oakdene Rest Home is brilliant, staff are very good. I would recommend this home, my mum is very happy.

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Review from Thomas B (Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been here four years and it been pretty good. I've been a stubborn man sometimes, always got it fixed. We all have great times. I've never had Covid, I would like to go for a walk but I've learn to come to terms with that.

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Review from N W (Daughter of Resident) published on 16 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My dad was only in the care home for 6 weeks but he settled in very well and he was looked after very well too. The carers and managers kept in touch with me all the time and I will always be very grateful to all of them.

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Review from Kerry M (Daughter of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Oakdene since July 2018 and I can honestly say it is the most caring residential home that we could have ever wished for. It's a tough decision to place a family member into the care system and there's always a small part of you feeling sceptical. Well, the staff at Oakdene
are absolutely amazing and totally there for the right reasons. They truly care about their residents and have been exceptional with looking after my mum treating her as part of their own family. It's heartwarming to know that, our family are not able to be with her, she is never alone. It's been a really difficult year not being able to visit during Covid-19 restrictions, but the closed family Facebook page has been a lifeline for us with staff taking time out to share photos and videos. Thank you so much for everything you do, you are all amazing and the support/empathy we are currently being shown at such a difficult family time with Mum receiving end of life care is phenomenal.

Reply from Sharon Cordrey, Registered Manager at Oakdene Rest Home

Thank you for your kind words. We try our best! It's been such a difficult time for all of us.


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Review from Haley L (Friend of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am guardian to my friend who is a resident/service user at Oakdene. He is looked after and cared for very well. The staff know him and deal with his dementia excellently. I am very happy with his care, and the staff communicate with me regularly and when any changes occur. Through the pandemic and
lockdown, they have been wonderful. I have no concerns and know my friend is so cared for, loved and looked after.

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Review from Imogine P (Wife of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has only been in Oakdene since January 2021. They have made him (and us) feel so welcome. They are really doing an amazing job looking after him.

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Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Oakdene Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for Oakdene Rest Home is calculated as follows: ( (247 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 270 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakdene Rest Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Dec 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Sharon

Sharon Cordrey

Job Title: Manager

Joined: 2017

Hi, I am the manager of Oakdene and have been working here for 7 years. I have many years of experience plus a degree in Social Work. My aim here is to ensure all of our residents are treated with respect, and dignity and have full choice and control in their lives. All of our residents have a voice and should be heard!


Julie

Julie Keyse

Job Title: Deputy Manager

Joined: 2020

Hello, I am the Deputy Manager for Oakdene and have worked here for 3 years. I am passionate about my job and ensure we offer a person-centred approach to all of our residents. We work closely with outside agencies and have tremendous support from our friends and families. We look forward to meeting you all.