Oakdene Rest Home

165 Minster Road, Minster-on-Sea, Sheerness ME12 3LH
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9.9 79 Reviews
  • Oakdene Rest Home, Sheerness
Oakdene Rest Home, in Sheerness, is ideal for residential care and dementia-related illnesses.

The services is built around individuality, independence and personal dignity, with the aim being to provide sensitive care but also allowing clients to live as normally as possible.

Part of the Sohal Healthcare range, Oakdene staff are well-trained and committed to the best residential standards for older people.

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Care Provided by Oakdene Rest Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sharon Cordrey (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Oakdene Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,149 – £1,149
    • Self-Funded Residential Dementia Care £1,149 – £1,149
    • RESPITE Self-Funded Residential Care £1,149 – £1,149
    • RESPITE Self-Funded Residential Dementia Care £1,149 – £1,149

  • Our commitment is to offer each person respect, dignity, choice and control. We will support all family members with the transition period when they decide to move their loved one into full time care. We have an open door policy and welcome everyone.
  • (these prices are only a guideline, please contact Oakdene Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open door policy you can visit when you like


  • Parking

  • All visitors able to use the main car park.


Oakdene Rest Home Reviews (79)

Total of 79, showing 41-60
9.9

Oakdene Rest Home has a Review Score of 9.9 (9.900) out of 10, based on 23 reviews in the last 2 years. Over all time Oakdene Rest Home has 79 reviews.

Overall Experience

  • 64
  • 12
  • 2
  • 1
  • 0

Date Published

79
3
10
23
56

Review from Sandra C (Daughter of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, relaxed environment. Very friendly and clean. They can't do enough to help the residents and family.

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Review from Mandy T (Daughter of Resident) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in this care home for nearly three years. It was hard to let him go as we did not know how he would react or what the conditions were like. We have been so impressed with the staff and the way the home is managed. They keep us informed via video calls, photos etc and Dad has always looked
happy and well cared for. During COVID, they have been extraordinary, with regular testing, safety protocols in place and strict guidelines for visits. The videos they send us when they are chatting to Dad show him being touched and held just like we would love to do. Birthdays are a special event at Oakdene - with cakes and balloons, I would recommend this home for your relative.

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Review from T C (Daughter of Resident) published on 26 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon arrival at Oakdene Rest Home, the first thing I noticed was that it doesn't smell, it's just like walking into a clean, family home where there's usually something delicious wafting from the kitchen. Staff and management are very caring and quickly made my dad feel safe, loved and wanted. During
the covid restrictions, we've been able to window visit as often as we want and senior staff take lots of photos and videos, so you can still feel like you've shared a part of their day. It's a small home that's easy to navigate and has several social areas including a quiet area. Staff are understanding of dementia and there's tea, biscuits and hugs on tap. It's a relief to our family that he feels safe and happy now.

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Review from Tina R (Daughter-in-law of Resident) published on 25 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with the care and love given to my mother-in-law since entering this care home. She has settled in very well, and we know that she is being well cared for. She appears to be happy and comfortable with her surroundings, and the staff are all brilliant with her, which has taken a huge
weight off our minds.

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Review from J S (Niece of Resident) published on 11 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are pleasant and helpful. Always looks clean. Patients all seem happy. My niece has been well looked after as they all have good and bad days. I used to know 3 other residents and all seemed to be content. Another relative was in there years ago and it has changed for the best.

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Review from J L (Cousin of Resident) published on 11 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have delivered a high level of care with a consistent level of companion for my cousin while recognising the needs of her family during the Covid pandemic. They have done all that they can to ensure that the dignity of my cousin has been preserved, despite the restrictions associated with
waking in a covid secure way.

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Review from Sue T (Niece of Resident) published on 5 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased to be able to submit a review about Oakdene Rest Home. It is a fabulous place and all of the staff are fantastic. I have several other relations who have gone into rest homes and believe me, they were not a patch on Oakdene. The residents are involved in various hobby types of activities
not least singing and dancing. They all seem happy and contented. The food is very good and the residents are very well cared for, clean, tidy and smiling. I could not wish for better. Such a shame about Covid and the restrictions but they all still seem fine. Thank you for this opportunity.

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Review from Carl W (Son of Resident) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Oakdene Rest Home in Minster, Sheppey for over three weeks now. Mum is not going to get better but the care given to my mum by all the staff has shocked me. The staff care as if my mum is their mum. They are professional, caring but don’t dwell on the sadness of the situation.
This is the best move possible for my Mum as previously we were unsure of how she would cope. Thank you to everyone.

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Review from Barry H (Son of Resident) published on 12 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oakdene Rest Home has provided my mother with a safe, stimulating and respectful home during this coronavirus, after months of her living alone since dad died, they always provide a very high standard of support to all residents alike and their experience shines through. My mother appears to be very
comfortable at Oakdene and I appreciate the care they take. I wouldn't hesitate to recommend Oakdene.

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Review from Gary W (Son of Resident) published on 11 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we got to crisis point but we are so lucky that mum is now in a safe and caring environment where she can be stimulated or relaxed. We have seen a marked improvement in her well being. So worried about Covid-19 but the care team have been sending amazing photos and videos - we didn’t expect
this service. The Care Manager has listened fully to our needs/concerns and equally, she has encouraged us to drop in some items we thought mum would never use or wear again, it’s been a transformation. One team approach, so happy.

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Review from Kay U (Friend of Resident) published on 10 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the high standard of care given to my friend. He has settled down really well and loves the food and endless cups of tea and biscuits. All the staff understand his needs.

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Review from Gary S (Grandson of Resident) published on 8 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff.
Lots of activities for the residents.
Friendly and approachable manager.

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Review from Georgio C (Granddaughter of Resident) published on 8 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff.
Lots of activities for residents - including trips.
Approachable manager.
Food is always good.
Great facilities.

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Review from Teresa S (Daughter of Resident) published on 8 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff.
Lots of activities for the residents.
The manager is very friendly and approachable to talk to.
The food is lovely and the menus are very good.

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Review from Martin R (Son of Resident) published on 3 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was resident in Oakdene from August 2018 until his death in March 2019 the staff were kind, caring and respectful of the needs of Dad and of the family that visited. There is always someone on hand to help and kept us up to date with all of Dad's needs, nothing is to much trouble for them.
While
Dad was able, they took him out on trips and often sat with him in the garden.
Towards the end of Dad's life he was always treated with dignity and even when he was close to death there was always someone with him they played his favourite music and kept him company right to the end.
We were lucky enough to be with Dad when he passed. The staff were kind and comforting but not intrusive.
We cannot thank the manager and all her staff for their care and compassion in the short time Dad was with them and I would recommend this rest home to anyone who is in the position we were in last year.
The whole team deserve recognition for the high standards achieved in looking after the residents.

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Review from Edouard N (Husband of Resident) published on 1 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My first experiences when visitingOakdene was very pleasant and I immediately felt that it was the right place for my wife to be cared for, in my stress, which I felt at the time I was greatly relieved. Four months have passed since my wife was taken in. To know that she is very happy at Oakdean Rest
Home is a relief.

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Review from Peter B (Son of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I try to visit Mum every other day after work on weekdays and in the afternoons at weekends.


Always offered a drink, tea or coffee. I find all staff friendly to me and all other residents.


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Review from Jean T (Sister of Resident) published on 4 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nieces are very happy with their mother’s care, as am I. Lovely atmosphere. Great staff who obviously care greatly for all in their care.

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Review from J Y (Daughter of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled here very well. All the staff are very caring. I have never seen a carer get cross or angry, only ever seen love and cuddles. There is plenty going on at all times whether it be verbal quizzing, puzzles or some kind of live entertainment.

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Review from Brian C (Partner of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Oakdene Rest Home to be a really lovely place to be. The staff are all very compassionate and caring and nothing is too much trouble. I can't speak highly enough of the staff that work there.

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Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Oakdene Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for Oakdene Rest Home is calculated as follows: ( (247 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 270 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakdene Rest Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Dec 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Sharon

Sharon Cordrey

Job Title: Manager

Joined: 2017

Hi, I am the manager of Oakdene and have been working here for 7 years. I have many years of experience plus a degree in Social Work. My aim here is to ensure all of our residents are treated with respect, and dignity and have full choice and control in their lives. All of our residents have a voice and should be heard!


Julie

Julie Keyse

Job Title: Deputy Manager

Joined: 2020

Hello, I am the Deputy Manager for Oakdene and have worked here for 3 years. I am passionate about my job and ensure we offer a person-centred approach to all of our residents. We work closely with outside agencies and have tremendous support from our friends and families. We look forward to meeting you all.