The Old Rectory

New Hall Close, Dymchurch, Romney Marsh TN29 0LE
Submit a Review
9.8 54 Reviews
  • The Old Rectory, Romney Marsh
The Old Rectory in Dymchurch prides itself on delivering exceptional care, fostering meaningful companionship, and ensuring the utmost safety within the charming, Victorian-era home, complete with a picturesque garden. The dedicated team prioritises the privacy, dignity, and comfort of elderly residents, crafting a living experience that feels both enriching and secure.

Understanding that enjoyment is key to a fulfilling life, each resident's care plan is customised to meet their individual needs and encourage their involvement in the home's daily operations. Visits from family and friends are warmly welcomed, reinforcing the close-knit community atmosphere that defines the home.

Nestled in the scenic village of Dymchurch, Kent, The Old Rectory boasts a stunning location. The home is just a short stroll from the renowned 'Golden Sands' beach, offering residents and visitors alike the beauty of the English coast. Dymchurch itself, known for its friendly community spirit and cultural exchanges with its twin town, Salbris in France, offers a vibrant social scene, including the celebrated 'Day of Syn' festival.

The Old Rectory is more than just a care home; it's a family-oriented haven accommodating up to 35 residents in rooms that range from private to shared, each brimming with unique character. Residents are encouraged to personalise their spaces with personal furnishings to truly make it feel like home, although the home is more than happy to provide furniture as needed. Whether opting for private or state-funded care, residents enjoy a lifestyle marked by comfort, community, and care tailored to their preferences.

Show The Old Rectory on the Map

Care Provided by The Old Rectory

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Cheryl Walters (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for The Old Rectory

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,400
    • Self-Funded Residential Dementia Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,400
  • (these prices are only a guideline, please contact The Old Rectory to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please visit their website for the latest visiting information.


  • Parking

  • They have a car park at the front of their building.


The Old Rectory Reviews (54)

Total of 54, showing 21-40
9.8

The Old Rectory has a Review Score of 9.8 (9.770) out of 10, based on 18 reviews in the last 2 years. Over all time The Old Rectory has 54 reviews.

Overall Experience

  • 45
  • 9
  • 0
  • 0
  • 0

Date Published

54
10
13
18
36

Review from Jo F (Daughter of Resident) published on 8 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend The Old Rectory enough. Although my mother's time there was relatively short as she needed a nursing home later on, the care and attention she received was wonderful. The Old Rectory staff were always very proactive in sorting medications and making sure she was looked after properly.
Although Mum was bed bound, she was washed, always clean, hair brushed and her room always bright and airy with Classic FM playing softly in the background. My mum has since passed away but please don’t hesitate to contact this lovely home for a loved one. I'm glad my mum went there and was cared for so well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa H (Daughter of Resident) published on 13 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to thank everyone for the fantastic care my father received whilst in their care. My father was at a very low point at one stage and they turned him around. The food was exceptional, my father was clock watching until his next meal they were that good. They couldn't do enough for him. They didn't
want him to go. Thanks again to each and every one of you, management included. I would recommend them 100%.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark W (Son of Resident) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at the Old Rectory for taking such great care of my father. The attention he received whilst staying there was second to none, the staff were so kind and caring, nothing was too much trouble for them. There is regular entertainment for the residents if they wish to
participate which my father enjoyed and in his words, the food is of an exceptionally high standard. Anybody needing care for a loved one, in my opinion, couldn't do better than the Old Rectory.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Graham P (Nephew of Resident) published on 27 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was at the Old Rectory for a short period of time and unfortunately, passed away recently. As a family, it was a hard decision to send him to a care home when we wanted him to stay in the house that he had lived in most of his life. But after seeing how he was at the Old Rectory, it was the
best decision to send him there. He managed to have a much better quality of life for the period he was there and the care he received was far better than we could have given and much better than the carers that came to his house that didn't have the time for him. The Old Rectory was a godsend and our family will never forget what they did for him and for us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter H (Brother-in-law of Resident) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law caught COVID and was cared for in the home by staff. The staff's care was superb, and she could not have done any better in the hospital. Sue made a complete recovery and has resumed her normal residence in the home.
The home staff have had strict rules on who should visit and who
should come into the home, and every one of them played their part in keeping the home safe, slackening the rules only when safe to do so. The food is good and the entertainment is very good, and the staff are very attentive. All in all, we are very happy with the home and look forward to our visits.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christopher S (Friend of Resident) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During these difficult times, the staff have been superb in their diligence in COVID testing me and making sure I am safe to visit my friend. We are given a safe room to spend 30 minutes together, and when our time is up, we are kindly reminded, and I make my exit whilst arranging for my next visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anthony C (Son of Resident) published on 5 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum had lived in the area for over 40-years before mobility issues demanded that she move into a residential care home. The Old Rectory was an answer to her prayers on so many levels. It is local, has a tranquil setting yet close to the main road; so her friends could visit her easily as they passed
by and, as a result, she never felt isolated. Her room was homely, spacious and welcoming and kept impeccably with the freedom to adapt it to her wishes. The staff could not have been more friendly, and she was exceedingly fond of them. They were also always alert to our Mum’s welfare - calling in medical assistance early to help avoid her health issues exacerbating. This, along with their excellent security procedures, gave us peace of mind that Mum was living in a loving and safe environment. What could have been a final, difficult period of her life was, in contrast, one of affection and contentment. We cannot thank or recommend The Old Rectory enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Amanda W (Niece of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt resided at The Old Rectory for three years. The care home is run like a large caring family home with excellent hard-working staff. My aunt was treated with care and respect at all times, and this made her final, very senior years, very happy ones. The team, work together very well, with excellent
management staff. I was always made very welcome during visiting times before covid restrictions. The management has followed all guidelines during the pandemic and has coped fantastically during these trying times. I would happily recommend The Old Rectory to others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen F (Daughter of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found The Old Rectory purely by chance. My mum started here with the odd bit of respite as I was her full-time carer. Mum became a permanent resident 4 years ago. Sadly she passed away recently. I always felt assured I'd found the best place for my mum. The home was always spotless and the staff really
care about the residents. Communication has been excellent. Mum has been so well cared for, it is thanks to the amazing care she received that her final moments were so peaceful and dignified. It is a small, family-led home and is so cosy. The management team runs it like clockwork and the carers work tirelessly and with care and attention. Thank you for looking after my dear mum so well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J N (Brother-in-law of Resident) published on 7 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law lives here, but I seldom have the opportunity to visit her as I live so far away. However, during this current pandemic, I have been incredibly happy with how the manager has kept families in touch. My nieces send on weekly emails that the manager writes that explain how well everyone
is doing and how they are keeping everyone happy and safe. The emails are very genial and make me smile when I read them. Also, the Facebook page is a great addition so I can see photos of my sister-in-law and what is going on. Well done to everyone involved!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Douglas S (Respite Resident) published on 26 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at The Old Rectory for eight days having been discharged from hospital for a serious chest infection (Not Covid 19 - tested clear). I was still very shaky and unsteady. I had suffered a number of falls during the past year. In spite of Covid, all the staff were extremely friendly, caring, patient,
kind and very professional, despite having to wear masks all the time. Nothing was too much trouble. Overall, I cannot praise them highly enough. My room was lovely, spotlessly clean with a very comfortable bed and a large LED TV. Free wi-fi throughout the whole home. I had a spotless en-suite shower room which was ideal. I had a lovely view of the church cemetery across the road. On a serious note, overall it was perfect. Food was excellent and plentiful, all fresh and sourced locally where possible, with plenty of tea and drinks served to your room, between meals. Overall I cannot praise the home highly enough. It has beautiful large gardens to walk in. I give it 5 stars.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mervyn N (Son of Resident) published on 6 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is currently in The Old Rectory and is very happy with the care provided. I have also dealt with a number of staff, including the manager and everyone has been nothing but helpful. I would also say that although the cost is not cheap by comparison to other parts of the country it is not over
expensive.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Cynthia G (Daughter of Resident) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in this wonderful Care home for two years. My husband and I travel 12,000 miles each year to see her. She is relaxed and happy and she has an
excellent relationship with the staff, who are very accommodating. We phone her several times a week, but she doesn't like to talk for too
long as she is always
anxious to get to lunch and her social life!
The manager and staff are very caring and understanding of any problems she might have. They contact us quickly should there be any problems.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael C (Wife of Resident) published on 28 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was very helpful clean with lovely staff my husband was looked after very well. We could not have had better treatment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dawn G (Daughter of Resident) published on 24 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother (91) moved to the Old Rectory last September after having to give up her home of over 60 years. The staff were so friendly and welcoming from the start and really helped her to settle in. Their care and attention saved me from worrying about her and her health improved. Her appetite returned
with all the lovely home cooked meals.
Unfortunately, her health has deteriorated this month, but ALL the staff have been fantastic in looking after her and me. They are so kind, considerate, compassionate, and patient. Nothing is too much trouble.
I am so glad we chose The Old Rectory for my mother. A truly happy home from home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela (Daughter-in-law of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother in Law has been a resident for just over a year. She was very apprehensive about having to give up her independent living but the Management and Staff have helped her to adjust and she is now content and relaxed. She has no complaint about the food and is always complimentary about the staff
who she considers as friends. Entertainment is laid on in the lounge on a regular basis and a fortnightly Church Service is held for those wishing to participate. I would be happy to recommend The Old Rectory to someone who is having to make the difficult decision of having to find full-time care for a relative.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steve A (Son of Resident) published on 5 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 3 years in this most wonderful and caring care home. Her sister, my aunt, was here 5 years. They were both very well looked after, my aunt especially so in her final months. Everyone working there, in any role, that I met over the years has impressed me with their caring attitude. The
Old Rectory - I salute you. Thank you for caring for them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue B (Daughter of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident here for 5 weeks of respite from 9th April to 14th May 2018. She was very nervous about going into respite. The staff were kind and supportive of her encouraging her to mix, sitting with her, talking to her and making her feel at home.


My mother has said she would be happy

to go again at any time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Henry M (Son of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is being very well looked after and has made friends with all the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen G (Daughter of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Old Rectory provides a safe, cosy "home from home" environment for my father. The staff are caring and attentive and provide very good care as my father needs help with many aspects of his daily life.
The management is always very helpful and available to speak to about any concerns I have. They
have gone to great lengths to ensure his medical care I.e hospital appointments etc have gone smoothly. They always offer advice and help about ways to improve my father's quality of life.
My father is happy and feels safe and secure. I am always happy with my father's care and would recommend The Old Rectory.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.770)

Overview of Review Score

The Review Score of 9.8 (9.770) out of 10 for The Old Rectory is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.770 for The Old Rectory is calculated as follows: ( (168 Excellents x 5) + (41 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 213 Ratings = 4.77

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Old Rectory is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Cheryl

Cheryl Waters

Job Title: Manager

Joined: 2018

Cheryl brings over 25 years of experience in the social care sector, with a specialised focus on elderly care. As the Manager of the Old Rectory Care Home, Cheryl is known for a compassionate leadership style, underpinned by a deep commitment to providing high-quality, person-centred care.

With a qualification of 2 and 3 in health and social care and level 4 and working towards level 5 in management also a trainer of manual handling, first aid, medication and fire and have a background as a carer, senior, deputy manager and now a manager Cheryl combines clinical expertise with strong operational management skills.

Cheryl is dedicated to advancing the future of care by fostering an environment of empathy, and understanding, and advocating for dignified, person-centred care that supports the well-being of both residents and the care team.