The Old Rectory

New Hall Close, Dymchurch, Romney Marsh TN29 0LE
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9.8 54 Reviews
  • The Old Rectory, Romney Marsh
The Old Rectory in Dymchurch prides itself on delivering exceptional care, fostering meaningful companionship, and ensuring the utmost safety within the charming, Victorian-era home, complete with a picturesque garden. The dedicated team prioritises the privacy, dignity, and comfort of elderly residents, crafting a living experience that feels both enriching and secure.

Understanding that enjoyment is key to a fulfilling life, each resident's care plan is customised to meet their individual needs and encourage their involvement in the home's daily operations. Visits from family and friends are warmly welcomed, reinforcing the close-knit community atmosphere that defines the home.

Nestled in the scenic village of Dymchurch, Kent, The Old Rectory boasts a stunning location. The home is just a short stroll from the renowned 'Golden Sands' beach, offering residents and visitors alike the beauty of the English coast. Dymchurch itself, known for its friendly community spirit and cultural exchanges with its twin town, Salbris in France, offers a vibrant social scene, including the celebrated 'Day of Syn' festival.

The Old Rectory is more than just a care home; it's a family-oriented haven accommodating up to 35 residents in rooms that range from private to shared, each brimming with unique character. Residents are encouraged to personalise their spaces with personal furnishings to truly make it feel like home, although the home is more than happy to provide furniture as needed. Whether opting for private or state-funded care, residents enjoy a lifestyle marked by comfort, community, and care tailored to their preferences.

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Care Provided by The Old Rectory

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Cheryl Walters (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Funding & Fees Guide for The Old Rectory

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,400
    • Self-Funded Residential Dementia Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,400
  • (these prices are only a guideline, please contact The Old Rectory to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please visit their website for the latest visiting information.


  • Parking

  • They have a car park at the front of their building.


The Old Rectory Reviews (54)

Total of 54, showing 41-54
9.8

The Old Rectory has a Review Score of 9.8 (9.770) out of 10, based on 18 reviews in the last 2 years. Over all time The Old Rectory has 54 reviews.

Overall Experience

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Date Published

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Review from Peter H (Brother-in-law of Resident) published on 27 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the organisation at the Rectory to be extremely good with everything from patient care to the running of the home. In fact, it's excellent.
The home is run with the welfare of the residents uppermost in all the staffs' minds, they always have a smile on their faces and speak very kindly to
the residents.
The home is very clean and tidy and anything requiring attention is dealt with promptly.
There are activities organised nearly every day and the staff encourage the patients to take part and the staff also join in themselves.
The food seems to be of good standard and the residents have a choice and enjoy it.

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Review from Karin J (Daughter of Resident) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to get our 92-year-old mother into respite care and The Old Rectory couldn't be more accommodating. I was shown around and all aspect of the care and day to day running were explained. Mum was very well looked after, at first in her pleasant, sunny room and also about the home as she became more
confident and mobile.
All the staff and management were caring and friendly, catering for all her needs and giving her every attention.
We would highly recommend this care home.

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Review from S F (Sister of Resident) published on 23 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A well run home with a good local reputation. Rooms adequate but could do with the addition of showers.

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Review from Laura C (Daughter of Resident) published on 3 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was happy and well cared for over the last eighteen months and all the staff and management are very caring and compassionate at all times. The Old Rectory has a lovely atmosphere and is warm and very clean, the food is good and there are lots of activities for the residents, family and friends
are always made welcome at any time.

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Review from Paul B (Son of Resident) published on 12 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a small privately owned care home which has a wonderful and caring atmosphere. My father lived here for almost six years untill his death and he was very happy, with wonderful considerate staff to look after him. We were always made welcome when we visited and were fully informed about his welfare
and activities. We would higly recommend this care home.

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Review from Glenn D (Son of Resident) published on 10 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is happy and well cared for. The management are helpful and obliging. The staff show care and thoughtfulness when required. The overall cleanliness of the care home is excellent and they cater very well for everyone's needs.

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Review from Clive S (Son of Resident) published on 6 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful residential home, very proactive with activities and inclusion of residents. A wonderful setting, lovely garden, fantastic and friendly staff. Epitomises what a residential home should be.

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Review from James M (Friend of Resident) published on 20 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend, Thomas C, is 87 years old and has been widowed for some seven years. We attempted to look after him at home but this was not possible as he is suffering from advanced Alzheimer's disease and lived some distance away and both my wife and I are in our late seventies. He was admitted to The
Old Rectory some five years ago and has never been happier or better looked after.
The staff are very kind and helpful and the management are always ready to help in the unlikely event that we have a problem
We are very happy with the situation as is he.
The home is very clean and is kept warm even in the coldest weather
Tom is well looked after even though he is mentally failing.

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Review from D M P (Daughter of Resident) published on 8 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean home, staff all pleasant and helpful as are the management/owners.

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Review from Ilse J (Friend of Resident) published on 2 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly, yet highly professional environment. The residents all seem well cared for, the decor of the home is bright and modern. Any queries raised are dealt with effectively and immediately. There seems to be a real buzz during the day with activities and outings. A lovely garden with easy access
from the lounge. A modern lift for ease of access to all floors.

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Review from Peter C (Friend of Resident) published on 19 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

On average I visited every week and was always welcomed by the staff and management. Staff encourage all the residents to join in with the activities but if they prefer to stay in their room or have a snooze their wishes are respected. Residents are treated with dignity and independence and self-reliance
is encouraged. It is always a great upheaval to put a loved one into care but the staff work well to make the transition as happy as possible.

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Review from Christine M (Daughter of Resident) published on 5 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The way they run their home is excellent. The staff would help when they could or find someone who could help with issues.

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Review from Liz S (Daughter of Resident) published on 21 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother was a resident in the Old Rectory for 7 months until January 2016. During her stay she received excellent care.
She did not want to be in a care home and her anxieties and frustrations about this were treated with kindness and patience by all the staff. She had nothing but good things to
say about the staff - but was sometimes irritated and confused by communal living.
Her general health was carefully monitored during her stay and her mobility improved considerably with the consistent encouragement that she received.
Family and friends could visit at any time and were always made to feel welcome. There were quiet areas available for a private chat or visitors could join in with the communal activities.
All the staff worked together to create a friendly "home-like" atmosphere - minimising any institution feel.
My brother, who has visited clients in care-homes over many years, found The Old Rectory to be one of the best that he had ever dealt with.

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Review from Thelma W (Wife of Resident) published on 16 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The owners and their staff have been very caring and professional in the way that they have looked after my husband since he became a resident. I am welcome to visit with family and friends at any time and always find my husband clean and content. The staff try to encourage him to retain mobility and
awareness despite his dementia and have even provided him with specific activities to stimulate him.

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Current Review Score: 9.8 (9.770)

Overview of Review Score

The Review Score of 9.8 (9.770) out of 10 for The Old Rectory is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.770 for The Old Rectory is calculated as follows: ( (168 Excellents x 5) + (41 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 213 Ratings = 4.77

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Old Rectory is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Top 20 Care Homes South East England 2023

Recipient: The Old Rectory

Date: Tuesday 28 Feb 2023 More details

2023 Residential Care Provider of the Year - Small Finalist - HealthInvestor Awards

Recipient: The Old Rectory

Date: Tuesday 21 Feb 2023 More details

Great British National Awards Winner 2017

Recipient: The Old Rectory

Date: Friday 31 Mar 2017 More details

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Meet the Team (1)

Cheryl

Cheryl Waters

Job Title: Manager

Joined: 2018

Cheryl brings over 25 years of experience in the social care sector, with a specialised focus on elderly care. As the Manager of the Old Rectory Care Home, Cheryl is known for a compassionate leadership style, underpinned by a deep commitment to providing high-quality, person-centred care.

With a qualification of 2 and 3 in health and social care and level 4 and working towards level 5 in management also a trainer of manual handling, first aid, medication and fire and have a background as a carer, senior, deputy manager and now a manager Cheryl combines clinical expertise with strong operational management skills.

Cheryl is dedicated to advancing the future of care by fostering an environment of empathy, and understanding, and advocating for dignified, person-centred care that supports the well-being of both residents and the care team.