Review from K K (Nephew of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience

My aunt seems quite content in her new home. She enoys the entertainment provided and spends time sitting in the garden. Her room has a lovely sea view which gives her something to look at when she is in her room. Being the only vegetarian, there has brought some challenges for the kitchen staff to

provide variety.

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Review from H E (Daughter of Resident) published on 1 November 2021
Submitted via Postal Card • Report

Overall Experience

Mum has been very happy for many years at St Peter's and well cared for. The staff meet her needs and are very helpful and professional towards her. Staff keep me up to date as required.

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Review from Cathy A (Daughter of Resident) published on 2 March 2020
Submitted via Website • Report

Overall Experience

My mother has been in St Peter's, for nearly two years. She is very well looked after and happy. The staff are not only staff but give care, attention and affection. They are really caring people, not just there for the job. Even when really busy, they always make time. She has never complained about

anyone. The food is good and the cleanliness, second to none. It always smells lovely and clean. The cleaning staff, do a lovely job. I always get a lovely welcome, even from management and I visit several times, a week. I am allowed to make myself a drink.
I can’t think of anywhere else, that my Mum, could be. I would recommend to anybody and do.

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Review from Anne R (Wife of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience

From the first approach, following a long and disappointing search, I was greeted with courtesy, professionalism and a confidence bourne of the certainty of their own ability to provide the manner of care for my husband that I sought.
All levels of staff treated my husband with respect and a positivity

which made him feel secure and cared for and which enabled me, for the first time to leave him with somewhere else.

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Review from Christine P (Daughter of Resident) published on 3 May 2018
Submitted via Website • Report

Overall Experience

This Nursing Home is faultless! The care is exemplary, the staff are extremely pleasant relaxed and friendly. When I first came to look at St Peter's, the first thing I noticed is how pleasant the home smelt! I then noticed the beautiful drapes, very thick, superbly made. I asked why these curtains

were so beautiful and obviously expensive? The reply was - 'we could have bought cheaper ones, but we face the sea, this is the residents home and it should reflect that.' What a lovely way to run a home and yes, even in the bleak midwinter the Home is always very very warm and not draughty. The Home is spotlessly clean, the visitors can make their own tea whenever they want, my Dad's room is overlooking the sea and is en-suite. There is activities for the residents to do nearly every day. I think St Peter's is very very reasonable for the service they offer. St Peter's Care Home has a 'thumbs up' from me, and Thank You so much for looking after my Dad so fantastically.

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Review from Marilyn D (Daughter of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience

From walking in and meeting the management and the staff I am so happy at my mother being cared for here. The care, compassion and dignity given is first class. Their attention to detail is superb, cleanliness is excellent, activities are 7 days a week. The food is excellent and all the staff interact

with the families from the moment you enter having such a welcoming effect. My own mother cannot speak but such great care and TLC given to her and including her observing many activities and seeing her now smile at staff say so much to me. I cannot thank them enough.

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Review from Anne M (Daughter of Resident) published on 21 February 2018
Submitted via Website • Report

Overall Experience

The staff at St Peter's know the residents well as individuals and give very good care which is very well matched to their needs. They quickly spot when there has been a change in the resident's' needs, whether short-term or long-term and take appropriate action. There is a very cheerful and pleasant

atmosphere at St Peter's. The physical environment is very comfortable and pleasant. The food is excellent.

Reply from Paget Silvester, Registered Manager at St Peter's Care Home

Thank you very much for your review I will pass on you comments to all of the staff.

We strive to provide the best possible care to support every person to enjoy a quality of life that they wish for.

We can only do this by listening to our residents wishes and working with their family and professionals to ensure that we provide a happy, healthy and safe environment to live in.

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Review from Lucienne S (Respite Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience

The home was 100% for me. Management and staff were all caring and respectful, extremely helpful.

Reply from Paget Silvester, Registered Manager at St Peter's Care Home

Thank you for your kind words, they mean a great deal to all of us at St Peter's. We strive as a team to provide a warm and caring atmosphere for residents and their families and to enhance lives and to excel in care. It is lovely to receive positive feedback from those who have stayed with us and those who have visited. Thank you.

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Review from S D (Daughter of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience

My father is a resident in this wonderful home and all his days are happy and fulfilled. He is 97 years old. The dignity and attention to his individual needs and wishes (and that of the family) are always paramount in the care shown. He is kept well by excellent health/infection management. He is kept

happy by love, activities and excellent food. It is truly his home in all senses.

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Review from A M (Daughter of Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience

My father has been at St Peter's for 18 months now and I am very impressed with the care and support he receives. They have put so much effort into helping him feel at home and at ensuring he is well cared for. We are very lucky to have found such an excellent care home and would wholeheartedly recommend

it.

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Review from D L (Son-in-law of Resident) published on 24 January 2017
Submitted via Website • Report

Overall Experience

I cannot praise the staff and manager of St Peter's highly enough. Their dedication to providing a safe, caring and interesting environment is total.

The home is clean, comfortable and secure. The food is varied, properly prepared, nutritious and pleasantly presented.

All in all a complete care

package.

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Review from Gary S (Grandson of Resident) published on 19 October 2016
Submitted via Website • Report

Overall Experience

I was so impressed by the service provided to my Grandmother. First of all, I live in Northern America, distance could obviously have made things extremely difficult to organise, but everything went so smoothly from the very first contact. Then the stay itself was just perfect, my Grandmother was very

reluctant to even speak about a home but after her surgery and before I could make it to England we did not have many options. Not only did she enjoy her stay, but she now speaks about it all the time. She really loved it. Thank you so much for the superb customer experience. We are so grateful to such a dedicated staff.

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Review from Jean M (Daughter of Resident) published on 22 September 2016
Submitted via Website • Report

Overall Experience

This is an amazing care home everyone is so well catered for and nothing is too much trouble no matter what your needs are
my mother has been in here for 2 1/2 years and is very well looked after and I know I do not have to worry about her.
I would highly recommend St Peters to anyone looking for

an excellent care home with wonderful staff who all show that there care a great deal.

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Review from Clare N (Daughter of Resident) published on 29 April 2016
Submitted via Website • Report

Overall Experience

I cannot recommend St Peter's highly enough - or thank them enough. My father (95) had been poorly for several months and went in for a week's respite care in February 2016 and he was a changed man within 4 days! He agreed to stay another week and before that week was up he had decided to move in permanently

and has settled in very well. I put this largely down to the superb staff. They are friendly, approachable, caring, clearly know their jobs well and seem genuinely to enjoy their work. They know the residents very well - all those little quirks! - and always have time to chat and show personal interest. They are equally friendly and helpful to visitors and any questions are quickly answered. Rooms are well equipped, everywhere is beautifully clean, the food is good (I can recommend their cake and Sunday roast!), and there's a good range of activities. It is a huge relief to know that dad is happy in a safe environment where people go out of their way to make it feel like home.

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Review from Judith A (Sister of Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience

The management and staff at St.Peter's have created a very warm, caring and friendly atmosphere, where great emphasis is placed upon the dignity and individual needs of each resident. There is a very imaginative and flexible activities programme in place, again, to suit all needs. Rooms and lounges

are very attractive and there is a very high standard of housekeeping and hygiene throughout. I would have absolutely no reservations in recommending St Peter's care home to other people.

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Review from Beverly N (Daughter of Resident) published on 28 January 2016
Submitted via Website • Report

Overall Experience

A big thank you to St Peters for taking such care in looking after mum during the latter stages of her life. It gave me great relief to know that I could leave her in the knowledge that she would be looked after and her needs attended to. Her room was always spotless and kept to a very high standard.

Her care was met as and when needed. The senior carers kept me up to date with all of mums requirements. I was made to feel at home the moment I walked in to St Peters. Thank you all so very much.

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