Rockdale House

Rockdale Lodge, Rockdale Road, Sevenoaks TN13 1JT
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9.8 28 Reviews
  • Rockdale House, Sevenoaks
Rockdale House Care Home is located in a residential cul-de-sac just off the high street in Sevenoaks, Kent and in walking distance of Waitrose, the town shops, chemist, theatre and cinema and sits at the heart of the community.

The friendly team at Rockdale House Care Home offer residential care for up to 48 older people for permanent or respite stay. Bedrooms are spacious with plenty of room to bring furniture and most have en-suite facilities. There are kitchen and lounge areas on each of the five floors which are all accessible by lifts. On the ground floor, there is a patio leading to the expansive gardens, while a terrace on the top floor gives stunning views over to the Church and surrounding area. The home also features several lounges and dining rooms, a hair salon and activity areas.

Two activity coordinators plan many activities for residents to choose from. Activities include arts and crafts, using computers, exercise classes and day trips. There is a wide choice of homecooked food available every day, with dietary requirements catered for. Snacks are available all the time and the kitchen staff will prepare a packed lunch for people who are going out.

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Care Provided by Rockdale House

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Bea Oliver (Interim Registered Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2025
    • Number of floors: 5

Funding & Fees Guide for Rockdale House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,515 – £1,800
    • RESPITE Self-Funded Residential Care £1,397 – £1,397

  • Please call us to discuss our fees and to organise a tour. 01732 454 763
  • (these prices are only a guideline, please contact Rockdale House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome to view Rockdale House Care Home.


  • Parking

  • Park on site, or the nearest car park is at The Stag Theatre.


Rockdale House Reviews (28)

Total of 28, showing 1-20
9.8

Rockdale House has a Review Score of 9.8 (9.755) out of 10, based on 13 reviews in the last 2 years. Over all time Rockdale House has 28 reviews.

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Review from Tim P (Son of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rockdale House looked after my father wonderfully. Their staff and management have cared for him and our family with kindness and compassion. We are very grateful. Thank you.

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Review from M P (Wife of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I thought the loving care given to my husband was excellent. The staff were all kind, loving and efficient not only to my husband, but to all the visiting family. Nothing was too much trouble. Care staff, cleaners, laundry people and management all deserve our grateful thanks.

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Review from R P (Sister of Resident) published on 10 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit my sister and I am very happy with the support she is receiving from all. The staff helped when I went to leave I found I had lost my purse, and without the help of the senior support worker, I would not have coped with the phone call to cancel my phone card as I am very deaf.
Thank
you to two members of staff in particular who went beyond their duty and helped me no end.
Well done Rockdale!

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Review from G H (Friend of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend today about ten days after his admission to Rockdale House. I arrived unannounced and the reception were friendly and helpful. I was shown to my friend's room and I was impressed with the atmosphere and environment of the home. My friend said he was well settled in his new home.
He praised the home's catering and the care given to him by the staff. I left the home feeling reassured that my friend is in good hands!

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you very much for taking the time to give us your feedback about Rockdale House Care Home. We will share this with the team.


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Review from Sara T (Relative of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relation has been a resident in Rockdale House for nearly two years. The care is excellent and nothing seems too much trouble. Recently she fell and broke her elbow so she has required more personal care which has been provided by all the members of staff so willingly.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for taking the time to feedback on our care.


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Review from Antony M (Son of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent and well-managed care home.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for taking the time to feedback. It is much appreciated.


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Review from Sarah C (Niece of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a sudden but very debilitating illness, we moved my frail elderly aunt into Rockdale House, initially for respite care but became a permanent stay. The staff could not have been kinder or more caring towards her, they were so attentive, monitoring and encourging her to become well. Sadly this
was not to be and their support became end-of-life care. Throughout the staff were wonderful, not just to my aunt, but to myself and my family too. We couldn't have wished for a better place for her to be.

Reply from Denise Tucker, Marketing Officer at Rockdale House

It is very thoughtful of you to take the time to write at such a difficult time. Thank you for your kind feedback, it means very much to all of us to hear this.


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Review from Sarah B (Granddaughter of Resident) published on 4 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan is always very well looked after. The staff are always very welcoming and friendly. Rooms and corridors are always clean and tidy.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for taking the time to feedback on our services and facilities.


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Review from Carole L (Daughter of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been very well looked after and has always felt welcomed. She really loves the food and enjoys the games played and doing the crafts.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you very much for taking the time to feedback, and we are really pleased to hear your mother is so happy at Rockdale House Care Home.


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Review from L H (Daughter of Resident) published on 12 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rockdale House is a warm and friendly place. My dad has been there for nearly two and a half years and is very happy. He is benefitting from the varied, freshly cooked meals and numerous cakes, biscuits and cups of tea, coffee etc. throughout each day. He is kept busy with exercises, activities, entertainment
and outings offered. His room is spacious, clean and comfortable and the decor, generally, is fresh and homely. Staff are kind, friendly and supportive.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for taking the time to review Rockdale House Care Home. We are very grateful for your kind feedback which we will share with our colleagues.


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Review from Marian W (Daughter of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rockdale House Care Home is a very caring and well-managed cared home. Everywhere is kept very clean. Staff are dedicated and welcoming and friendly always.
The weekly quiz was a favourite for Mum, as were the poetry and music events.
There are many activities, including a gardening club.
The terrace
on level one was a lovely place for visits. Many happy times there. Many thanks to all at Rockdale.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for taking the time to review Rockdale House Care Home. We are grateful for your feedback and very glad that we provided a happy, homely home.


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Review from P H (Friend of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A pleasant atmosphere and staff are very helpful.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for your lovely feedback which will be passed on to our colleagues.


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Review from J A (Daughter of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is 101. She found the concept of a care home difficult. She could no longer manage in her bungalow and had been to hospital after a fall. She took persuading but even after two months of visits (I live over 200 miles away) her face has filled out, her hair is managed and well cared for, her legs
are being looked after and her mind is mostly occupied with what's going on. She part of the community. Well done!

Reply from Denise Tucker, Marketing Officer at Rockdale House

This is lovely to hear! Thank you for taking the time to feedback, we are very grateful.


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Review from D M (Daughter of Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are warm and friendly. They let me know when mum needs anything or has taken a tumble. The senior nursing staff always discuss health care issues promptly and don't mind if I bring something to their attention. Everyone is so kind even the reception and administrative staff. Mum says she feels
safe and secure. Thank you for all those 'cups of tea' that you bring her.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for taking the time to feedback to us, it is very much appreciated.


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Review from D W (Daughter of Resident) published on 10 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is always so kind, helpful, and friendly, nothing is ever too much trouble. My mother is well cared for and feels safe, secure, and happy.

Reply from Denise Tucker, Marketing Officer at Rockdale House

This is lovely to hear, thank you for taking the time to make a review for Rockdale House Care Home. All the staff will be so pleased.


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Review from D A (Brother of Resident) published on 3 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my sister is new to Rockdale House the first few weeks have been so good. Staff have made her very welcome and already her health has improved. She is also much happier.

Reply from Denise Tucker, Marketing Officer at Rockdale House

This is lovely to hear. Thank you for taking the time to feedback to us.


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Review from Claire S (Niece of Resident) published on 21 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot say enough about the exceptional care and kindness that our family has received from everyone at Rockdale House while our aunt has been recovering in respite care, despite the added complexities of Covid-19. We have seen the steady improvement in our aunt’s health and well being, and we are
so grateful for the sensitivity to her individual needs and for the warmth and expertise of everyone at Rockdale House. Thank you all so much for your patience and compassion. You have been a Godsend to us.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Your feedback is very much appreciated by everyone at Rockdale House; thank you for taking the time to do so.


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Review from Alison M (Niece of Resident) published on 14 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our aunt requested to be discharged from hospital to Rockdale House while she recovered and decided what to do next following her health issue. My sister and I flew over from our homes in Canada to support our aunt as soon as she was hospitalized. I’m so thankful for the excellent care, support and
advice that our aunt received at Rockdale House. All the staff there were amazing starting with the manager who on our aunt's arrival immediately assessed her situation, made great decisions taking into account our family situation, referred our aunt to other excellent medical professionals and became an invaluable resource for us all. The girls on reception were fantastic always welcoming, patient and safely facilitating our visits. All the care staff we encountered were wonderful and not only made us feel that our aunt was in very capable hands but that she was one of their favourite residents!

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you very much for taking the time to write a review about your experience at Rockdale House Care Home. Your feedback is extremely helpful and we are delighted to hear your positive feedback.


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Review from Joy N (Respite Resident) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came in not knowing what to expect and was pleasantly surprised by all aspects of the house and building - unfortunately, there is nowhere to really have a good walk, but I understand the lady in charge has requested a celebrity gardener to come and design a path for wheelchairs etc to be able to
walk around the gardens more easily - a brilliant idea.

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for your kind review, Joy. It is helpful to receive and we are pleased you have been happy during your stay with us.


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Review from Jeremy P (Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, happy to stay here!

Reply from Denise Tucker, Marketing Officer at Rockdale House

Thank you for your review, Jeremy. It is very helpful to receive feedback and we are delighted to hear that you are happy with our service.


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Current Review Score: 9.8 (9.755)

Overview of Review Score

The Review Score of 9.8 (9.755) out of 10 for Rockdale House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.755 for Rockdale House is calculated as follows: ( (115 Excellents x 5) + (35 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 151 Ratings = 4.755

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rockdale House is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Bea

Bea Oliver

Job Title: Interim Care Home Manager, Rockdale House Care Home

Joined: 2024

Hello. My name is Bea Oliver and I work for Rockdale Village as the Manager of Rockdale Cares, our domiciliary care service, and Interim Care Home Manager for Rockdale House. Our new, permanent Registered Care Home Manager starts at the end of March 2025. But in the meantime, here's a bit of background about me...


Bea joined Rockdale in the summer of 2024. Initially she’d looked set for a life in retail, having spent twenty years as an area manager for various stores. But one evening she witnessed the poor, hurried and impersonal domiciliary care her ageing mother-in-law was receiving and was inspired to change the course of her life. The very next morning Bea handed in her notice and set herself a mission: she would provide kind care to the elderly. Her aim? To enable just one person to live independently in their own home for as long as they chose to live there. Within days she was working as a carer in Rapport Housing’s Barnes Lodge Care Home. Her mission grew, and Bea rapidly rose through the ranks to become Rapport’s Area Manager for Domiciliary Care, responsible for the care of residents over four sites across Kent.
Ten years later, a move to Rockdale has made Bea’s mission complete. Not only is she responsible for the home support and front-of-house services for Rockdale’s 200-plus independent-living residents, but she’s also overseeing the launch and management of ‘Rockdale Cares’, our brand new service offering in-flat, bespoke personal care enabling our residents to stay living independently in their treasured homes for longer. Bea’s emphasis, as ever, is on kindness.


Frequently Asked Questions about Rockdale House

What types of Care is Rockdale House registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rockdale House provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Rockdale House have?

There are 50 Single Rooms.

What are the Facilities & Services at Rockdale House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rockdale House to the centre of Sevenoaks?

0.4 mile(s) as the crow flies, distance by road may be significantly further.