Sholden Hall Residential Home

Sholden Hall Residential Home, London Road, Deal CT14 0AB
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9.7 25 Reviews
  • Sholden Hall Residential Home, Deal
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Care Provided by Sholden Hall Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Good Shepherd Care Ltd
  • Person in charge
  • Tina Sanders (Manager)
  • Admission Criteria
    • KCC & Private funded
    • Ages 55+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012
    • Number of floors: 2

Funding & Fees Guide for Sholden Hall Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,200
    • Self-Funded Residential Dementia Care £1,000 – £1,250
    • RESPITE Self-Funded Residential Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,300

  • Please contact the home for care home fees as they do vary.
    Hairdressing, newspapers, Podiatrist services, and toiletries are not included.
  • (these prices are only a guideline, please contact Sholden Hall Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Stairlift
  • Wheelchair Access
  • Visiting

  • At present, family visits are unrestricted, with the exception of meal times, typically around 12:30 pm. In the event of COVID-19 cases, visitors are promptly notified. Restrictions may be applied, including limitations on the number of visitors per resident and potential age restrictions. All visitors are kindly requested to wear face masks and any necessary personal protective equipment (PPE). These measures are vital to safeguard the safety, well-being, and comfort of both residents and visitors


  • Parking

  • There is ample parking available at Sholden Hall.


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Sholden Hall Residential Home Reviews (25)

Total of 25, showing 21-25
9.7

Sholden Hall Residential Home has a Review Score of 9.7 (9.710) out of 10, based on 14 reviews in the last 2 years. Over all time Sholden Hall Residential Home has 25 reviews.

Overall Experience

  • 20
  • 4
  • 0
  • 0
  • 1

Date Published

25
1
7
14
11

Review from Sarah H (Granddaughter of Resident) published on 19 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful caring staff, great compassion towards their service users. Would highly recommend them. Clean, comfortable and good meals.

Facilities

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Treated with Dignity

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Value for Money

Review from John B (Husband of Resident) published on 26 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was given better palliative care than when in hospital at Sholden Hall, staff constantly attending her needs to a very high level. The level of care, love and respect was amazing and as a family we have nothing but praise and gratitude, staff at this home go over and above the call of duty
at times even extending to visitors. My beloved wife was content here and passed away peacefully with dignity. Well done to all at Sholden Hall, you are a credit to the care industry and others could learn from you.

Reply from Stephen Jackson, Owner/Provider at Sholden Hall Residential Home

We were grateful for the privilege of caring for this lovely lady, and of getting to know her family so well. We are proud to have received such kind thoughts from her husband, and pride ourselves on the care we give to all of our residents.


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Review from Katherine B (Daughter of Resident) published on 9 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a happy cheerful and peaceful home. My father was happy and safe here and the family always felt uplifted coming here to see him. I cannot express enough how great all the staff were with him and us. Daddy living here was exactly what we wanted given he could no longer live in his own home.
He said that the food was tasty and he made friends. I also want to say that without the help from the staff here we would not have been able to support Daddy. There is always a positive vibe and peaceful energy here due to the staff's commitment to dignity, respect and harmony.

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Review from Patricia C (Daughter of Resident) published on 27 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a friendly, relaxing and nicely decorated home to be in. The staff provide an excellent standard of care to residents and their families. I could not wish for a better home for my mother to be in she is very happy there.

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Review from Kathleen B (Daughter of Resident) published on 5 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Huge interior makeover. Entrance hall now looking light and airy and welcoming. Floors re carpeted or laminate wood effect covering. The whole atmosphere has changed and the home "feels" so much happier and staff at ease. Change of management 6/12, effect amazing.

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Current Review Score: 9.7 (9.710)

Overview of Review Score

The Review Score of 9.7 (9.710) out of 10 for Sholden Hall Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.710 for Sholden Hall Residential Home is calculated as follows: ( (115 Excellents x 5) + (35 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 155 Ratings = 4.71

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sholden Hall Residential Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 May 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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