Terrance House

7-19 Belgrave Road, Margate CT9 1XG
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2 Reviews
Terrance House offers a homely haven for both younger and older adults and provides person-centred care for a diverse range of needs.

Trained and dedicated staff are able to deliver specialist care for conditions that include bipolar disorder, schizophrenia and Korsakoff's syndrome, with both long-term and respite provision available.

Alongside professional care, Terrance House residents enjoy an active lifestyle, with personal interests supported, outings planned to places of interest and a nutritious diet also supported.
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Care Provided by Terrance House

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Terrance House Care Ltd
  • Person in charge
  • Joanna Glen (Manager)
  • Admission Criteria
    • We ensure that a full and through pre admission assessment is undertaken by our staff prior to admission
    • Ages from 21 to 90
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (12)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 4

Funding & Fees Guide for Terrance House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,400
    • Self-Funded Residential Dementia Care £1,100 – £1,400
    • RESPITE Self-Funded Residential Care £1,100 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,400

  • our fees and cost model is specifically tailored to each and every individuals specific care needs
  • (these prices are only a guideline, please contact Terrance House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome all visitors welcome by arrangement


  • Parking

  • Parking available in the private car park situated to the rear of the property


Terrance House Reviews (2)

Over all time Terrance House has 2 reviews.

Overall Experience

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Date Published

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Review from L M (Friend of Resident) published on 8 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I would highly recommend Terrance House. The staff are all excellent, kind, friendly and helpful. The carers will all try and do everything in their power to help the residents. The Home Managers have an interestingly difficult job keeping everyone contented, but issues are normally dealt with
very efficiently. The Activities Managers are always excellent, always motivating and encouraging. The kitchen staff are all excellent and meals are delicious, nutritious and well thought out. The domestic staff are incredibly capable. The whole house is kept immaculate. The setting in Margate is also hugely beneficial. Close to the sea, shops, coffee houses etc. If Terrance House continues to run as well as it has done recently, it should continue to help many people to get back on their feet again.

Reply from Joanna Glen, Senior Registered Manager at Terrance House

Thank you for your lovely comments; we really value your feedback.


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Treated with Dignity

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Review from Mary M (Mother of Resident) published on 30 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so very pleased to see my daughter in Terrance House last Tuesday. It was remarkable to see how much better she is now. I do not know how you did it but it can only be described as a miracle. I felt for so long that nothing could help our situation but you have been our salvation. I do not know
what you have done, especially in so short a space of time but I am so pleased that your care and attention has created this wonderful change. I cannot praise you enough. I phone my daughter every day and she is so full of what is happening in the home, the activities and your staff, I really am so happy that you care.

Reply from Joanna Glen, Senior Registered Manager at Terrance House

Thank you for your lovely comments we really appreciate your feedback. It is pleasure to care for and support your daughter.


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Cleanliness

Treated with Dignity

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

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joanna Glen

Job Title: Senior Registered Manager

Joined: 2008

Joanna has worked within the service for many years in various roles and has extensive experience Managing both Residential and Supported Living services, working with Individuals with various Mental Health conditions

Joanna has achieved the following qualifications during her career to date
NVQ`S 2,3,5 in health and social care

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Abigail Chambers

Job Title: Registered Manager

Joined: 2015

Miss Abigail Chambers has been working in care in various roles, including support worker and team leader, since November 2015 at Terrance House. Abigail has her NVQ Level 2 and 3 in Health and Social Care. Abigail is currently working towards her Level 5 in Leadership and Management.

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Vanessa Cornfoot

Job Title: Nominated Individual & Executive Director

Miss Vanessa Cornfoot is the nominated Individual/Executive Director for the company with over 20 years experience of working within the care industry.

Frequently Asked Questions about Terrance House

What types of Care is Terrance House registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Terrance House provide?

Palliative Care, Convalescent Care, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Terrance House have?

There are 48 Single Rooms.

What are the Facilities & Services at Terrance House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Terrance House to the centre of Margate?

0.5 mile(s) as the crow flies, distance by road may be significantly further.