Tralee Rest Home

38-40 Tankerton Road, Tankerton, Whitstable CT5 2AB
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9.8 41 Reviews
  • Tralee Rest Home, Whitstable
Tralee Rest Home is a residential home registered to provide care for elderly people. The Home is situated in the beautiful seafront town of Whitstable, Kent. It is a stones throw away from the town centre and harbour. Tralee Rest home is made up of two joint detached houses with a purpose built dementia friendly extension, added in 2013. The Home has recently undergone refurbishment and majority of the bedrooms benefit from having their own private en-suite facility. It is conveniently located close to all local amenities and transport links.

The owners want Tralee Rest Home to be thought of as a home away from home. Staff are highly motivated and consistently go the extra mile in assisting the residents to live life to the full potential. They are always encouraging and enabling residents to use the facilities to maintain an independent and a fulfilled life.

As well as quality care, residents have an active lifestyle supported, with many interesting dates organised for their benefit, while the home's philosophy is to maintain dignity and respect at all times. Bedrooms are en-suite and special diets are catered for, while specialised hoists help those with mobility issues.

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Care Provided by Tralee Rest Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 36 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Tralee Ltd
  • Person in charge
  • Victoria Styles (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Tralee Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,200
    • Self-Funded Residential Dementia Care £950 – £1,200
    • RESPITE Self-Funded Residential Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,200
  • (these prices are only a guideline, please contact Tralee Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Tralee Rest Home Reviews (41)

Total of 41, showing 41-41
9.8

Tralee Rest Home has a Review Score of 9.8 (9.846) out of 10, based on 11 reviews in the last 2 years. Over all time Tralee Rest Home has 41 reviews.

Overall Experience

  • 34
  • 7
  • 0
  • 0
  • 0

Date Published

41
10
10
11
30

Review from Patricia H (Wife of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the new manager arrived early 2017, the home has greatly improved. I now enjoy visiting my husband. The new staff team are very nice and informed me of any issues. I always get a cup of tea. I was even invited to have Christmas dinner with my husband which was lovely. The manager has made the
home much nicer, she has had murals painted on several walls which are really nice and the residents love them. I am so happy with Tralee. I can't think of any negatives.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Tralee Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.846 for Tralee Rest Home is calculated as follows: ( (112 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 130 Ratings = 4.846

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tralee Rest Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Feb 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Vicky

Vicky Styles

Job Title: Registered Manager

Joined: 2017

Vicky has been with Tralee for nearly 6 years. She started her career with us as a senior carer then progressed to deputy manager and then took up the role of the manager in April of this year.
Vicky is dedicated to the health and well-being of her residents and staff.
She prides herself on running a friendly, loving home. She has the support of a brilliant team some of which have dedicated over 15 years of their lives to loving and caring for the residents of Tralee.
Vicky has gained her NVQ level four training and has undergone training in Dementia care and End of life care.
She has a busy life outside of Tralee being a single mum to four beautiful children and a dog!
Vicky has a very close relationship with residents, staff and families, all of which are aware of Vicky’s open-door policy where she offers chat and reassurance, she is also always available for a hug!


Sandra

Sandra Luckhurst

Job Title: Head of Care

Sandra started her career at Tralee nearly 20 years ago.


She is a massive asset to Tralee. She goes above and beyond for the residents and families every day.
Nothing is ever too much trouble for Sandra. Sandra states she wants to be part of a home that she would be happy to place her mum in’ we are lucky that Tralee would be that home.


Sandra has gained her Level 3 NVQ in care and is currently undertaking her Level 4.


Outside of work, she loves to spend time with her daughter and granddaughter.