Tynwald Residential Home

Hillside Street, Hythe CT21 5DJ
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9.8 44 Reviews
  • Tynwald Residential Home, Hythe
Tynwald Residential Home is a warm and welcoming home which provides residential care for older people, respite care and day care. Many bedrooms have lovely views and each one has been tastefully furnished and decorated to a high standard.

The communal areas provide calm spaces to relax in and spend time with enjoying the beautiful view. The gardens are available for residents to spend time in all year round.

The care home is accessible for all, with a lift fitted to ensure residents can move safely and comfortably around the home.

Nutritional food is prepared and served to residents, and the on-site chefs take any dietary requirement into consideration when designing the menu of food.

Tynwald has a full and varied activity programme within the home, supported by an activity co-ordinator. While the home has strong links to the local community, volunteers also work within the home and gardens to enhance the opportunities for residents during the day and evening.

Residents living at Tynwald have an active role in how the home supports their needs, families are also an integral part of the home, often volunteering their time during events and social occasions.

Families are supportive of new residents and will often be available to discuss the care at Tynwald and resolve any questions or worries people have when making what will be a life changing decision.

Staff at the home are trained to CQF or NVQ standards and participate in in house training on a regular basis, they home also has access to occupational therapy services and have good links with local GPs and community health teams.

Tynwald is a charity which is supported by a board of trustee volunteers, many of the trustees and staff have been dedicated to the home for a number of years ensuring continuity of care.

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Care Provided by Tynwald Residential Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required

Good to Know

  • Owner
  • The Alice Butterworth Charity
  • Person in charge
  • Anna Parry (Registered Manager)
  • Admission Criteria
    • Charitable home established for the older people of Hythe and surrounding areas or in support of families with the same areas
    • Ages 60+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for Tynwald Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,020 – £1,110
    • Self-Funded Residential Dementia Care £1,020 – £1,110
    • RESPITE Self-Funded Residential Care £1,020 – £1,350
    • RESPITE Self-Funded Residential Dementia Care £1,020 – £1,350

  • Respite care - £1350 per week
    Permanent care - £1110 per week
  • (these prices are only a guideline, please contact Tynwald Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting Hours are open to family and friends at any time


  • Parking

  • There is a small car park in front of the home that is available for visitors or visitors can park locally for 2 hrs. free of charge.


Tynwald Residential Home Reviews (44)

Total of 44, showing 1-20
9.8

Tynwald Residential Home has a Review Score of 9.8 (9.756) out of 10, based on 22 reviews in the last 2 years. Over all time Tynwald Residential Home has 44 reviews.

Overall Experience

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  • 8
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Date Published

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Review from A M (Son of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are excellent, all other aspects are 'good'.

Reply from Anna Parry, Manager at Tynwald Residential Home

Many Thanks for your review, we are very proud of all our staff and our home.


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Review from T L (Son of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so happy our mum is being cared for at Tynwald, all the staff are so lovely towards her and the activities she enjoys every day are amazing. She seems very happy where she is and is cared for and that's all we can ask for.

Reply from Anna Parry, Manager at Tynwald Residential Home

Many Thanks for your kind words, we are so proud of our staff, with the care they provide to our residents. Knowing that the residents relatives are happy is extremely important to us.


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Review from Karen L (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having mum start with day care at Tynwald Residential Home was so helpful. When the time came for mum to settle into residential care she was already very familiar with her surroundings. Every time I visit I am humbled by the dedication and love and kindness shown to my lovely mum. This would be my
first choice. kind staff, spotlessly clean, good food loads of activities.

Reply from Anna Parry, Manager at Tynwald Residential Home

Many thanks for your lovely review. We are so proud of our home and knowing that the residents are happy is extremely important to us.


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Review from Sandra L (Daughter of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Tynwald to be with Mum for an afternoon of entertainment and high tea. The atmosphere was terrific with a singer and with the residents joining in. The staff are fantastic, and the food was great. I'm so pleased Mum is in this lovely home where she is so well looked after. Every time I visit,
Tynwald, it's always a pleasure, because everyone is so welcoming.

Reply from Anna Parry, Manager at Tynwald Residential Home

We are so pleased everybody had a great day, and the weather was kind to us all. It was so nice to see all the residents, their relatives and friends enjoying themselves. We are looking forward to the next one. It's so nice to have such positive feedback. Thank you.


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Review from Jeanny D (Niece of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt came here in mid-April. She took a little time to settle in. The food is varied and nourishing. All the staff are helpful and friendly and all have empathy with the residents. Nothing is too much trouble. Everywhere is spotlessly clean and comfortable. Visitors are welcomed with meal hospitality.
Many activities and entertainment. The garden is superb when I visit my aunt we sit outside with a cup of tea and biscuits and it is very relaxing. I cannot think of even one improvement that could be made. All sounds too good to be true but it surely is.

Reply from Anna Parry, Manager at Tynwald Residential Home

Thank you so much for your very kind review, we are very proud of our home, our staff to ensure our residents have a high standard of care, with dignity and respect at all times. Providing an excellent standard of care is always our goal.


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Review from Thelma J (Sister of Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was a resident in this care home for just over a year before her death. I was previously looking after my sister, but I realised I could no longer care for her and make everything in my home safe for her, hence her going into full-time care. I would highly recommend them for their care and
especially their end-of-life care. Everything was done with dignity in mind. They were so kind and caring not only to my sister but myself.
All the staff were very dedicated and their kindness will not be forgotten. My sister enjoyed the activities and the variety of food available, they celebrated events not just Christmas and Easter, but Wimbledon and Valentine's Day, making it fun for the residents.

Reply from Anna Parry, Manager at Tynwald Residential Home

Thank you for your very kind review, we are very proud of our staff in the home, and the care the staff delivers. Your kind words are very much greatly appreciated. We thank you for choosing Tynwald as the home for your sister, we will miss both her and you.


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Review from Jenni L (Daughter of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Respite stay for one month. Although the building and facilities are a little 'dated', now this is more than made up for by the staff who were kind, caring, respectful and efficient. Nothing was too much trouble and this applied to visitors as well as residents. I felt my mother's health and welfare
were a priority and I felt she was in a safe and caring environment. Thank you.

Reply from Anna Parry, Manager at Tynwald Residential Home

Thank you for your kind review, we hope to see you at our upcoming events, You are more than welcome to join our day care service. Please pop in for a coffee when you are passing, it will be lovely to see you.


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Review from Kevin B (Son of Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute the door is opened for you, you feel relaxed and welcome. Greated with a smile and a welcome. All the staff welcome you, they all know where and how your relation is (Mum).
They are all too pleased to help you, coffee, drinks and biscuits are always offered.
What a lovely place and
lovely food throughout.
Thank you for everything.

Reply from Anna Parry, Manager at Tynwald Residential Home

Thank you for your kind review; it was a great pleasure to look after your mother and get to know you and your family.


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Review from Alexander D (Grandson of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A nursing home can often feel clinical and alien, not like a home at all. Tynwald is an exception to this, the warm care and energy you feel when you walk through the door is second to that only of your own family home. The staff's personality shines through at every opportunity and the thought they
put into every character in the home reflects in how happy and comfortable every resident looks and feels. I wouldn't want my grandmother anywhere else.

Reply from Allison Brown, CEO at Tynwald Residential Home

Thank you for reviewing Tynwald Residential Home we are so pleased that your grandmother is living with us all at Tynwald. As you say we work hard to ensure that we have a family feel and that you also feel welcomed. We are proud of our home and our staff it is always fantastic to hear that we are making a positive impact, from all of us. Thank you.


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Review from Kate D (Stepdaughter of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my stepmum was accepted for respite care (from hospital) I cannot fault the management team. Since my very first phone call with the manager, it has been super well organised. Nothing is too much trouble (with my endless questions) and are always happy to help and advise. The staff are exceptional
too and it's like a home from home. Thank you.

Reply from Allison Brown, CEO at Tynwald Residential Home

Thank you very much for the positive review of Tynwald and the Tynwald staff we are proud of our home and environment and are always happy to help. Thank you for taking the time to review us. There are never too many questions good communication is the key to success and helps us to improve our service.


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Review from K M (Friend of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My whole experience with staff at Tynwald Residential Home has been excellent, from my first meeting with management, staff at the hospital to all staff at Tynwald in their day-to-day duty and tunning of the home. Every member of staff is kind and friendly and totally professional and approachable.
All
residents are treated with dignity and kindness as well as their families.

Reply from Anna Parry, Manager at Tynwald Residential Home

Thank you for reviewing your experience with Tynwald, we endeavour to maintain a high standard at all times.


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Review from Daphne P (Wife of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of my husband's week of respite. He really enjoys going to Tynwald, everyone is so cheerful and caring and he can not wait to go back for a third time.

Reply from Anna Parry, Manager at Tynwald Residential Home

Thank you for your review. We look forward to seeing you both soon.


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Review from A R (Daughter of Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has just returned from 2 weeks of respite care at Tynwald, while we attended a wedding abroad. Everything was excellent. Communication beforehand was very professional. Staff were warm, caring and extremely positive. The food and activities were great. Above all, we felt our mother was looked
after by the professionals and we were completely relaxed about leaving her in their care. Would 100% recommend Tynwald.

Reply from Anna Parry, Manager at Tynwald Residential Home

Many thanks for your review, it was a pleasure looking after your mother, so you could relax and enjoy the wedding. We would gladly look after Mum again, she is more than welcome to come and join us for a day for lunch and activities or for a week's holiday. Hopefully, we'll see you all again soon.


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Review from Suzanne Z (Daughter of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Tynwald Residential Home very suddenly after the previous care home closed at short notice. She has only been there for 3 months but the care has been excellent and the staff really try to fulfil residents' wishes where possible. There are a lot of activities and the home is very nice
and caring.

Reply from Anna Parry, Manager at Tynwald Residential Home

Many thanks for your kind review, we are very proud of our home and all of our staff to ensure each resident receives the care and their needs are met to a high standard.


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Review from M W (Respite Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Tynwald Residential Home offered respite care for me. Two weeks being looked after. I cannot speak highly enough of the care and kindness shown to me. Always make time for me (whether they have it or not). We could laugh or cry - always caring for the whole person. Such good teamwork throughout. Evidence
of good leadership and happy staff. And the food, well, so good. Well prepared and presented (and plenteous). Ten out of ten and deserves more!

Reply from Anna Parry, Manager at Tynwald Residential Home

Many thanks for all your kind words, we are very proud of our home and staff who deliver good care to everyone. We're pleased we were able to support you for two weeks while you were having work done on your home.
Hopefully, we'll see you soon.


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Review from Eve A (Friend of Resident) published on 19 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came in on Coronation day and it was a lovely atmosphere, the decorations were all lovely, a real effort had been made to make it a special day.
Food and drinks were offered all around, a really nice lunch was provided, all staff were dressed for the occasion. Good day.

Reply from Anna Parry, Manager at Tynwald Residential Home

Many thanks for your review, we're so glad you and all the residents had a lovely day. All the staff work hard to ensure the day went smoothly. More events will be held throughout the year.


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Review from Christine E (Wife of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very caring and respectful of residents. Every occasion throughout the year is celebrated, with residents involved in making decorations etc. There is a very warm atmosphere in the home and visitors always made welcome. Excellent chef and the most wonderful spread of buffet food for
the coronation on the 6th of May. Every effort made by staff to make it a memorable and special day for all.

Reply from Anna Parry, Manager at Tynwald Residential Home

Many thanks for your review, it's a joy to see everyone having a lovely time. It's a joy to hear everyone laughing and having fun. There will be more to follow this year with events in the home.


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Review from K B (Son of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone, whatever their role, was always so kind. Mum enjoyed all of the activities: visiting singers and musicians, bingo, arts and crafts and when she was well enough, going out for trips. If there was an occasion, it was celebrated! Mum always said that her meals were lovely, such a compliment given
that she was a professional cook for most of her working life. She loved having her nails painted and the last time these were done she chose blue! Up to her major stroke in March 2023, she had almost three very happy years at Tynwald Residential Home.

Reply from Anna Parry, Manager at Tynwald Residential Home

Many thanks for the review. It was a pleasure looking after your mum, she loved to join in all the activities and celebrations. The home is very proud of the care we deliver to all our residents. She is greatly missed and so are you both.


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Review from Paul F (Nephew of Resident) published on 8 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best facility that I cold have wished for my aunt to spend the later part of her life in. A very relaxed and stimulating atmosphere for the residents to be surrounded by and part of.

Reply from Anna Parry, Manager at Tynwald Residential Home

Thank you for submitting a review about our home, we are very proud of our staff who ensure our residents are well cared for and supported throughout their stay.


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Review from Edward G (Relative of Resident) published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely clean home. Excellent and very friendly staff.
He is so sorry he has to leave.
God bless all in the home.

Reply from Anna Parry, Manager at Tynwald Residential Home

Thank you for your review, we are very proud of our staff and seeing that the residents are happy with a smile on their face and listening to their laughter is a joy.


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Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for Tynwald Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.756 for Tynwald Residential Home is calculated as follows: ( (205 Excellents x 5) + (50 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 262 Ratings = 4.756

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tynwald Residential Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Tynwald Residential Home

What types of Care is Tynwald Residential Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Tynwald Residential Home provide?

Day Care, Convalescent Care, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Tynwald Residential Home have?

There are 26 Single Rooms.

What are the Facilities & Services at Tynwald Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tynwald Residential Home to the centre of Hythe?

0.2 mile(s) as the crow flies, distance by road may be significantly further.