Tynwald Residential Home

Hillside Street, Hythe CT21 5DJ
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9.8 44 Reviews
  • Tynwald Residential Home, Hythe
Tynwald Residential Home is a warm and welcoming home which provides residential care for older people, respite care and day care. Many bedrooms have lovely views and each one has been tastefully furnished and decorated to a high standard.

The communal areas provide calm spaces to relax in and spend time with enjoying the beautiful view. The gardens are available for residents to spend time in all year round.

The care home is accessible for all, with a lift fitted to ensure residents can move safely and comfortably around the home.

Nutritional food is prepared and served to residents, and the on-site chefs take any dietary requirement into consideration when designing the menu of food.

Tynwald has a full and varied activity programme within the home, supported by an activity co-ordinator. While the home has strong links to the local community, volunteers also work within the home and gardens to enhance the opportunities for residents during the day and evening.

Residents living at Tynwald have an active role in how the home supports their needs, families are also an integral part of the home, often volunteering their time during events and social occasions.

Families are supportive of new residents and will often be available to discuss the care at Tynwald and resolve any questions or worries people have when making what will be a life changing decision.

Staff at the home are trained to CQF or NVQ standards and participate in in house training on a regular basis, they home also has access to occupational therapy services and have good links with local GPs and community health teams.

Tynwald is a charity which is supported by a board of trustee volunteers, many of the trustees and staff have been dedicated to the home for a number of years ensuring continuity of care.

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Care Provided by Tynwald Residential Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required

Good to Know

  • Owner
  • The Alice Butterworth Charity
  • Person in charge
  • Anna Parry (Registered Manager)
  • Admission Criteria
    • Charitable home established for the older people of Hythe and surrounding areas or in support of families with the same areas
    • Ages 60+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for Tynwald Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,020 – £1,110
    • Self-Funded Residential Dementia Care £1,020 – £1,110
    • RESPITE Self-Funded Residential Care £1,020 – £1,350
    • RESPITE Self-Funded Residential Dementia Care £1,020 – £1,350

  • Respite care - £1350 per week
    Permanent care - £1110 per week
  • (these prices are only a guideline, please contact Tynwald Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting Hours are open to family and friends at any time


  • Parking

  • There is a small car park in front of the home that is available for visitors or visitors can park locally for 2 hrs. free of charge.


Tynwald Residential Home Reviews (44)

Total of 44, showing 21-40
9.8

Tynwald Residential Home has a Review Score of 9.8 (9.756) out of 10, based on 22 reviews in the last 2 years. Over all time Tynwald Residential Home has 44 reviews.

Overall Experience

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Date Published

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Review from M B (Son of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one, Mum has been cared for with compassion and dignity. The first few months were hard for Mum to adjust to life at Tynwald but the staff have all been amazing, thoughtful and kind at all times.

Reply from Anna Parry, Manager at Tynwald Residential Home

Good afternoon,
Thank you so much for your review and kind words, it's a pleasure to care for your mother. We are very proud of all our staff who provide care and support to all our residents.


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Review from Rachel H (Daughter of Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An amazing home which enables residents to have personal care that meets all their needs and that of their families. Welcoming to all and encouraged to maintain independence in what they can. Food and entertainment are excellent. All staff are kind and caring with superb interaction with residents.
Would highly recommend.

Reply from Anna Parry, Manager at Tynwald Residential Home

Thank you for your review we are very proud of our home, it's a pleasure having your relative living at the home.


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Review from Peter P (Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came for a two-week trial period.
Found staff excellent.
Found food excellent.
Found accommodation excellent.

Reply from Anna Parry, Manager at Tynwald Residential Home

Thank you Mr P for your review, we look forward to seeing you soon.


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Review from Susan W (Daughter of Resident) published on 2 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Tynwald, who over the last 11-months has done the most incredible job keeping all the residents safe, happy, stimulated and cared for. During this period when only they could be in the home, they have not only done their day job, but they have been the entertainment
committee as well! I can't thank everyone enough. If my dear mother wasn't in Tynwald during this time, I'm really not sure how we would have survived.

Reply from Anna Parry, Manager at Tynwald Residential Home

Thank you for your review; we are all looking forward to seeing families in the near future.


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Review from K D (Daughter of Resident) published on 6 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire staff are dedicated to making each resident feel loved and cared for. No request is too much for them. My mum is given (in general) anything she fancies to eat, so if she does not like the choices on the menu, she can request and alternative.
It is like home - the staff are happy, cheerful
and always willing to go the extra mile for the residents.
Christmas decorations have been put up in the home as well as in the beautiful garden. She couldn't be ina better place (other than in her own home of course).

Reply from Anna Parry, Manager at Tynwald Residential Home

Thank you for your review, your words mean so much to the staff during this especially difficult time we're all experiencing. Hoping to all be reconnected in the near future. We continue to keep everyone safe and well.


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Review from J D (Daughter of Resident) published on 12 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care both physically and mentally.

Reply from Anna Parry, Manager at Tynwald Residential Home

Thank you for your review, we will continue to keep you up to date with any changes.


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Review from R G (Daughter of Resident) published on 21 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tynwald is excellent in every category, and I am very happy this she is a resident there. Staff are friendly and helpful, and it's a pleasure to visit.

Reply from Anna Parry, Manager at Tynwald Residential Home

Thank you for your review we will continue to keep you up to date with any changes.


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Review from S P (Daughter of Resident) published on 8 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has always been treated kindly and in a dignified manner. The staff have been excellent in understanding her personality/likes/dislikes and acted accordingly. I have been contacted immediately should there be any health issues or misunderstandings. MY mum sometimes struggles with food choices
but is always offered an alternative. I would definitely recommend and thank you during Covid-19.

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Review from J M (Niece of Resident) published on 5 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Tynwald's homely care residence is in the picturesque town of Hythe.
Excellent quality care is given to the residents from the management, healthcare, nutrition, activities and cleanliness.
Tynwald Residential Home is highly recommended.

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Review from A S (Relative of Resident) published on 25 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Tynwald provides excellent care in a safe and homely environment. The resident's needs are met by staff who understand the residents very well. A big thank you to all the team for the wonderful work they do to care for my Mother and Brother.

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Review from M D (Daughter of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent care in Tynwald and loved being there. The staff were caring and kind especially in the last few weeks of her life.
End of life care was loving and dignified.

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Review from Kelly K (Friend of Resident) published on 13 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such care and compassion and lots of smiles and laughter.
I would not hesitate to recommend Tynwald Residential Home.

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Review from Jane C (Daughter of Resident) published on 23 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Tynwald since March 2016. Mum struggles to walk but is perfectly alert, so finding a care home with the right atmosphere was crucial to her daily wellbeing. Tynwald is a friendly, warm caring place staffed and run by people with the same qualities. They have gone out
of their way to make mum happy, altering her bed and room layout to suit her. Her room is filled with her craftwork, books and all the things she enjoys. Her main carer is an empathic, generous, kind and funny person who has become a good friend. If you could clone her the staffing problem in care work would be solved!


Tynwald management and staff really know their residents. The CQC checks and measures cannot measure an atmosphere, or a warm feeling, or a kind word in the night. They don’t give points for empathy. I am a former Ambulancewoman who has seen bad homes. Tynwald is at the opposite end of the spectrum. It is mum’s home and she (and we) are so happy we found it.


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Review from David C (Nephew of Resident) published on 5 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt resides in Tynwald and is the 2nd relative to do so, my father being the other. I have found the care to be of the highest quality, nothing is too much trouble for the staff, from the cleaners through the kitchen staff to the carers right through to the manager. They are friendly but very efficient
and the residents are extremely well looked after. If there is a problem with my aunt, maybe with her being unwell, we are notified by phone straight away.


The care home itself is what I would consider as homely, which is exactly what we were looking for. If the time should come, I wouldn't mind residing there myself. The residents have some form of entertainment nearly every afternoon and are encouraged to join in. All in all, I don't think we could have found a better care home for my aunt to reside in. We have peace of mind and can rest assured that she is well looked after in her 99th year.


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Review from Peter B (Resident) published on 31 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff excellent and helpful
Food: acceptable
Showers: excellent
Rooms kept clean and tidy

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Review from Michael S (Nephew of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is Friday 10th February 2017 and my third visit to my Auntie this week.
On entering the spacious reception area, the door is opened by staff. Roomy and bright with easy chairs. I am signed in and in the TV lounge give a greeting to residents who I have got to know.
Onto the conservatory which is
spacious and also roomy and bright.
My Auntie is knitting - a new venture - which is excellent to my mind.
10.30 am is a tea or coffee break with biscuits which are taken around.
The staff take orders for tea, breakfast and lunch the following day.
It is then the crossword before lunch.
Everyone is encouraged to participate but no pressure. There's much more.

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Review from Olive B (Friend of Resident) published on 5 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleasantly surprised how clean, friendly and homely Yynwald Residential Home was, nothing was to much trouble for them. If myself or anybody I know had to go into care I would definitely recommend this home. I would definitely give it 10 out of 10 for quality and excellence.

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Review from Susan T (Stepdaughter of Resident) published on 5 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My old next door neighbour came into the home for 3 years and loved it, so I put my mother and step-father in here. Very pleased with everything. It is a lovely home, nice atmosphere and the staff are friendly and helpful.

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Review from Mary S (Daughter of Resident) published on 18 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very patient and caring towards residents. Happy, homely environment. Each resident is treated as an individual and they are encouraged to join in with the various activities on offer. All areas are clean and there is a lovely outside area where residents can sit if they wish. I would be very
happy to recommend this care home to others.

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Review from Jean S (Daughter of Resident) published on 18 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Cannot do enough for the people in 'Tynwald Residential Home'. The carer who looks after my mum is fantastic, young and always has a smile. The home is always clean and the garden is lovely to sit in. My mum has been taken out on three trips this month. The food is very good and is
cut up if required.

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Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for Tynwald Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.756 for Tynwald Residential Home is calculated as follows: ( (205 Excellents x 5) + (50 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 262 Ratings = 4.756

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tynwald Residential Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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