Upton House

Deal Road, Worth, Sandwich, CT14 0BA
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9.7 63 Reviews
  • Upton House, Sandwich
Upton House is situated in secure gardens and grounds and provides dementia, Alzheimer's and EMI care. This large Georgian house is in the pretty village of Worth, on the outskirts of Sandwich.

Upton enjoys a reputation that is a reflection of the ability, dedication and professionalism of its well motivated and highly trained staff.

The home has been established and run by the same family for over 39 years and offers spacious accommodation for 20 people with dementia.

Activities available include Art Sessions, Gardening, Music Therapy and Reminiscence.

Please call for further information.

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Care Provided by Upton House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Peter & Patricia Jolin
  • Person in charge
  • Sarah Davis (Registered Care Manager)
  • Admission Criteria
    • Private Self Funding
    • Ages 60+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for Upton House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,450 – £1,550
    • Self-Funded Residential Dementia Care £1,450 – £1,550
    • RESPITE Self-Funded Residential Care £1,450 – £1,550
    • RESPITE Self-Funded Residential Dementia Care £1,450 – £1,550
  • (these prices are only a guideline, please contact Upton House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Upton House Reviews (63)

Total of 63, showing 61-63
9.7

Upton House has a Review Score of 9.7 (9.651) out of 10, based on 18 reviews in the last 2 years. Over all time Upton House has 63 reviews.

Overall Experience

  • 58
  • 4
  • 0
  • 0
  • 1

Date Published

63
6
10
18
45

Review from Margaret R (Wife of Resident) published on 14 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very well run home with caring staff. The residents are supported and looked after very well and encouraged to join in activities.

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Review from Cathie (Sister-in-law of Resident) published on 2 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Upton House on a weekly basis for the past 18 months and have always found the staff welcoming and all rooms fresh and clean. Staff are cheerful and interact well with residents, maintaining a professional approach. The food seems good quality and I have noted meals varied to suite residents
needs and preferences. Entertainment is television, films and games, by visiting musicians and an activity therapist. Whilst residents are never 'left alone' there is always the opportunity to find a 'quite corner'. As a relative I am encouraged to visit at any time of day and invited to regular special events such as birthdays and garden parties. Senior staff are well informed as to my sister in laws personal condition and are always approachable, informative and reassuring when the need arises. Whilst she cannot always convey her thoughts herself my sister in law usually seems relaxed and appears well cared for in a 'homely' rather than in an 'impersonal home' environment.

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Review from Paul C (Nephew of Resident) published on 1 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was very reluctant to move to residential care and had to be coerced to move. After a short period with support of staff she settled in and was very happy there. She built friendly relationships with the staff and other residents.
Her health needs were well looked after and the GP came and
hospital visits were supported. A lovely homely atmosphere.

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Current Review Score: 9.7 (9.651)

Overview of Review Score

The Review Score of 9.7 (9.651) out of 10 for Upton House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.651 for Upton House is calculated as follows: ( (174 Excellents x 5) + (26 Goods x 4) + (12 Very Poors x 1) ) ÷ 212 Ratings = 4.651

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Upton House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 May 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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