Wantsum Lodge

32 St Mildred's Road, Ramsgate CT11 0EF
Submit a Review
8.8 4 Reviews
  • Wantsum Lodge, Ramsgate
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Balgowan House
Balgowan House
9.8
Group Logo
Care Homes belonging to Applecroft Nursing Home
Applecroft Nursing Home
9.4
Group Logo
Care Homes belonging to Hyllden Heights
Hyllden Heights
10
Member Logo
Care Homes belonging to Breton Court
Breton Court
10
Member Logo
Care Homes belonging to Emerson Grange Care Home
Emerson Grange Care Home
9.7
Member Logo
Care Homes belonging to Upton House
Upton House
9.7
Show Wantsum Lodge on the Map

Care Provided by Wantsum Lodge

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 41 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Tracey Clements (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1997

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Wantsum Lodge? View your Advertising Options

Wantsum Lodge Reviews (4)

8.8

Wantsum Lodge has a Review Score of 8.8 (8.842) out of 10, based on 4 reviews in the last 2 years. Over all time Wantsum Lodge has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
4
4
4
0

Review from D M (Daughter of Resident) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was welcomed into the Wantsum family 2 years ago. She was always treated like a treasured family member and on my visits I was made so welcome. All of the staff were exceptionally caring. I could phone and ask about anything and my requests were always met with "no problem". Living at the other
end of the country, it was incredibly reassuring to know that she was being looked after so well and that she was happy.

Reply from Tracey Clements, Manager at Wantsum Lodge

Thank you for your kind words it is very much appreciated. It was an absolute pleasure looking after mum for the two years she was with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maria K (Daughter of Resident) published on 26 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel it's a very warm and friendly home, and my mum is enjoying living with the other residents, and the staff are helpful, and any problems that I feel need addressing you can speak to the manager anytime, her door is always open, also my mum has made some nice friends within the home, which is lovely.

Reply from Tracy Clements, Manager at Wantsum Lodge

Thank you very much for your kind words and review. It is very much appreciated and it is an absolute pleasure.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brenda R (Daughter of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Residents are well looked after, the home is spotlessly clean, the staff are lovely. The manager takes any comments on board and the families of residents are listened to. The residents are entertained. I'm very happy that my mum is in Wantsum Lodge.

Reply from Tracy Clements, Manager at Wantsum Lodge

Thank you for your kind words, it's a pleasure to look after mum


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachel M (Daughter of Resident) published on 3 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Wantsum Lodge now for nearly 5 years. The staff are amazing, the most caring, kind and compassionate people I have ever met. They welcome family and friends of loved ones and nothing is too much trouble. I am happy I can contact them at any time with concerns that may arise.
The
activities never cease to amaze me, from balloon tennis to Guinea pig petting. Live music, pottery, painting and always a party atmosphere. The food is fantastic with a lovely dining area. I would highly recommend Wantsum Lodge my mother is extremely happy there and I am comforted to know she is receiving the best care.

Reply from Tracy Clements, Manager at Wantsum Lodge

Thank you for your kind words. It is very much appreciated and it is an absolute pleasure.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.8 (8.842)

Overview of Review Score

The Review Score of 8.8 (8.842) out of 10 for Wantsum Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.979 for Wantsum Lodge is calculated as follows: ( (47 Excellents x 5) + (1 Goods x 4) ) ÷ 48 Ratings = 4.979

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.863 Points relating to the number of positive Reviews for Wantsum Lodge is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 4 Positive Reviews ÷ 8.2 = 0.488

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Wantsum Lodge

What types of Care is Wantsum Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wantsum Lodge provide?

Own GP if required is an additional type of care provided.

How many Rooms does Wantsum Lodge have?

There are 35 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Wantsum Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Wantsum Lodge to the centre of Ramsgate?

0.7 mile(s) as the crow flies, distance by road may be significantly further.