Winchester House

455 Minster Road, Minster-on-Sea, Sheerness ME12 3NS
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2 Reviews
  • Winchester House, Sheerness

Care Provided by Winchester House

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 12 Service Users
  • Primary Care Categories
  • Learning Disability
  • Physical Disability
  • Younger Adults
  • Care Offered
  • Autism/ASD
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Georgina Sonn (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (12)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Winchester House Reviews (2)

Over all time Winchester House has 2 reviews.

Overall Experience

  • 2
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Although I have highlighted March 2020, this has been ongoing since then ( Covid 19). My son has in my opinion been in the safest hands possible. The reason I am bringing this to your attention today is due to receiving - delivered to my door! - the most fantastic present any parent would wish to receive;
my son is severely autistic and one of his Senior care workers, complied a beautiful album of photographs, lovely off the cuff remarks, poetry and the things that memories are made of for me on my birthday. This was, as you will be aware, really poignant, as I haven't seen my son since March 21st. I would like to personally thank all of you for your complete dedication and in particular the senior care worker for just knowing what a mum wants ... You are all brilliant!

Reply from Alice Cuckow, Recruitment Marketing Coordinator at Winchester House

Thank you for taking the time to write such a wonderful review of the service at Winchester House. The staff were absolutely thrilled to receive such kind and positive feedback from you. We are extremely proud of our dedicated staff who continue to seek new and creative ways to ensure that the people we support continue to be engaged and maintain their family connection which is so important particularly during these unprecedented times.


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Overall Experience  Overall Experience 5.0 out of 5

We find all the staff very helpful and patient with the guests at the home. My aunt is well cared for always clean and tidy, her bedroom is also clean with no smells in it. They keep the guests well entertained and active which is good to see. We go into the home on different days of the week and different
times of the day and all is well, whenever we go we cannot fault this home in any way.

Reply from Marie Hawkes, Head of Marketing at Winchester House

Thank you very much for taking the time to post this review. I know the team at Winchester will be delighted with your feedback as they work very hard to make it the best home they can for all the people they support there.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 28 Apr 2022

Overall
Requires improvement

  • Caring

    Requires improvement
  • Effective

    Requires improvement
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Winchester House

What types of Care is Winchester House registered for?

Learning Disability, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Winchester House provide?

Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Winchester House have?

There are 12 Single Rooms.

What are the Facilities & Services at Winchester House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Winchester House to the centre of Sheerness?

2.7 mile(s) as the crow flies, distance by road may be significantly further.