Review from Susan F (Daughter of Resident) published on 10 December 2019
Submitted via Website • Report

Overall Experience

My Dad has been at Woodside now for several months. During this time we have found the staff to be very friendly and caring. The home manager is very approachable, should I ever have any questions about Dads care she is always happy to discuss this with me. The home is currently having an extension

being built, which has created a bit of mess, but despite this the home is kept clean and tidy.

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Review from Pat S (Daughter of Resident) published on 4 October 2018
Submitted via Website • Report

Overall Experience

My Mum has been in need of full time care for quite a while and residential care is something I have been very reluctant to consider. But Mum is currently at Woodside and I was so impressed with the level of kindness and care I and my family have witnessed her receiving.

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Review from Alan F (Respite Resident) published on 18 April 2018
Submitted via Website • Report

Overall Experience

Mum stayed at Woodside for 3 weeks and as I guess is normal, she felt nervous and apprehensive when she first arrived, however, we did not need to worry ourselves for leaving mum "alone" in a new room, the staff are fantastic, helpful and always ready to help, assist and advise. Mum is at home now,

the stay was a respite period but on taking her back home, she is now beginning to think that this is where she would like to be, so watch this space.

Our thanks and gratitude to all at Woodside for there help and for taking care of mum.

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Review from Kevin R (Son of Resident) published on 8 February 2018
Submitted via Website • Report

Overall Experience

My father has been a resident since June 2015. He initially found it hard to adjust but the management and staff made the difficult transition as smooth as possible. I cannot praise all the staff highly enough. Dad was provided with all his needs in a caring compassionate and safe environment. The staff

have a very good understanding of the demands of residents with dementia, which I am sure gives their care a premium edge. Dad celebrated his 90th birthday recently and when he returned after, we took him out for lunch and a nice surprise awaited him on his return, a party with entertainment. It really made his day.
We have always been made welcome when we visit and we are always asked if we would like a cup of tea or coffee. One of the most welcoming aspects of Woodside has been the peace of mind that their care has brought to us. They care about the wider family, not just the resident. This was most evident when my father passed away recently after a short illness. Thank you all at Woodside.

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Review from Jo C (Daughter of Resident) published on 8 January 2018
Submitted via Website • Report

Overall Experience

My father has been a resident since September 2017. The staff are attentive and genuinely caring. My father has advanced dementia and his complex needs are met consistently and to a high standard. The home environment is welcoming and the atmosphere is calm and relaxed. Management and staff really do

go the extra mile to welcome not just the resident but family involvement too. My father is treated with dignity and respect.

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Review from Jan H (Daughter of Resident) published on 18 December 2017
Submitted via Website • Report

Overall Experience

It's a year on - Mum has been at Woodside care home since August 2016. My two sisters and I each visit the care home weekly and are extremely pleased with the level of care our mum receives. Mum is not very sociable and keeps strange hours - but we are impressed with the level of attentiveness Mum receives.

As soon as we get there the care assistant will tell us where she is, they seem to know exactly where each of their residents are at any given moment. Even though Mum is not particularly sociable she still gets included in outings and enjoys these little trips out. Whenever my sisters or myself visit we are welcomed with a smile and never feel we are getting in the way. Very happy with Woodside care home, thank you to all the staff.

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Review from D C (Sister of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience

Nurses are so kind and thoughtful. Very compassionate in their jobs. Plenty of facilities and room is always clean. Couldn't ask for a better service for my sister.

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Review from Melanie D (Daughter of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience

Residents are treated like kings and queens and are constantly asked if they are alright. All staff are familiar with resident's names which add a personal touch and ensures a homely atmosphere. Juice is always available in several locations and the tea trolley has regular outings. The food is good

with meals being varied but also of the traditional type favoured by the older generation. Visiting is allowed without an appointment and a warm welcome can always be guaranteed at the front door. The manager's door is always open to both residents and visitors.

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Review from Johnathon P (Son of Resident) published on 23 June 2017
Submitted via Postal Card • Report

Overall Experience

Very clean and well looked after. Staff are very nice and kind. Lots of love for the for the residents. When you arrive to visit, you are made to feel so welcome. I cannot fault anything.

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Review from Derek P (Son of Resident) published on 15 June 2017
Submitted via Website • Report

Overall Experience

My father has been a resident from February 2017 and still resides there, and I could not wish for a better place for him to live. They meet all his needs etc, the staff are very friendly and I could not wish for better people to look after him.

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Review from Sally W (Daughter of Resident) published on 14 June 2017
Submitted via Postal Card • Report

Overall Experience

Woodside is a very pleasant and homely place, the staff are excellent and nothing is too much trouble.
Dad seems settled and is looked after well. The home is a little dated but is in the process of being updated, the staff strive to maintain a homely, loving place.
I couldn't wish for better care

for dad.

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Review from J P (Wife of Resident) published on 13 June 2017
Submitted via Postal Card • Report

Overall Experience

The staff are all kind and considerate and keep you well informed about the resident.
My husband has settled quite well considering he has vascular dementia.

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Review from Diana T (Daughter of Resident) published on 2 December 2016
Submitted via Website • Report

Overall Experience

My mother was at Woodside for over three years and has been very well looked after during that time. The home always has a warm and bright atmosphere and the team always very caring, creating a cosy and family feeling for residents and visitors. We have always been kept fully informed of her health

and any other issues, and had a good level of communication with the team, especially during our weekly visits. We are very grateful for the care provided and never had to worry, as we knew she was in in the safest of hands. I have nothing but praise for the very professional but compassionate way in which they cared for my mother, especially towards the end of her life when a high level of personal care was required.

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Review from Gill M (Daughter of Resident) published on 30 November 2016
Submitted via Website • Report

Overall Experience

My Mother was always treated with respect and understanding during her time at Woodside. In the last weeks of her life, the carers showed her great compassion. The family visited day and night so could experience first hand the dedication and professionalism shown by everyone there. To say

a lovely family atmosphere is apparent sounds a cliché but is nevertheless true, as we were always made to feel very welcome. It was a great comfort to us that Mother looked on Woodside as her home. Our genuine thanks to you all.

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Woodside Care Home

Care Provided by Woodside Care Home

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Funding & Fees Guide for Woodside Care Home

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