Wychdene Care Home

19 Callis Court Road, Broadstairs CT10 3AF
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9.0 4 Reviews
  • Wychdene Care Home, Broadstairs
Wychdene is a family run care home, located within the beautiful seaside town of Broadstairs in Kent, providing a friendly, caring, homely environment for residents.

The care home provides a personal level of care for up to 24 residents and is ideally located close to local amenities.

Wychdene has 23 bedrooms which are all designed to promote independence. Residents are encouraged to personalise their rooms and enjoy the lounge areas, dining areas and library.

The team prides itself on being able to provide a home away from home. Experienced carers provide care 24 hours a day, encouraging independence and supporting residents with their everyday needs. They are there to support you / your loved one with residential care / dementia care and respite care.

The activities coordinator organises various art projects that residents can participate in, such as painting, wreath making and knitting.

There is a beautiful garden at Wychdene with indoor and outdoor plants, and residents take great pride in their plants and tend to their flower beds or vegetables.

Wychdene is truly a home from home and residents are at the heart of everything the team does.

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Care Provided by Wychdene Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sara Smith (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Wychdene Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,200
  • (these prices are only a guideline, please contact Wychdene Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Wychdene Care Home Reviews (4)

9.0

Wychdene Care Home has a Review Score of 9.0 (8.958) out of 10, based on 4 reviews in the last 2 years. Over all time Wychdene Care Home has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

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4
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Review from C N (Resident) published on 21 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been living at Wychdene for 10 months now and has settled in very well. The staff are amazing and care for him very well. It was so sad when dad developed dementia and had to give up his home of 50 years but Wychdene is a home-from-home. It is a family.

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Review from Catherine K (Daughter of Resident) published on 14 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is treated with love and respect by all the staff of Wychdene. I could not wish for a better place for her. All her special needs are met and pre-empted. It seems that nothing is too much trouble for the staff they always appear happy and this rubs off on the residents.

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Review from Avril J (Daughter of Resident) published on 10 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for with love, preserving her comfort and her dignity until the end. She lived here for three years and always spoke very highly of all the staff who cared for her. I only ever observed kindness and care, including the times when my elderly mother was being difficult or displaying
prejudice.


The staff were very good at gently persuading my mother to participate in social activities. She wasn’t a naturally sociable person but benefited from being in the company of others. Equally, they recognised when she just wanted to be in her own space.


I know, from conversations I had with her, that the catering was ‘tweaked’ to cater for foods that she particularly liked or missed. She appreciated that. She always commented on the good quality and quantity of food.


Reply from Denver Rajaratnam, Director at Wychdene Care Home

Thank you for your kind words, I will pass this on to the Manager and the team.


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Review from Lisa L (Daughter of Resident) published on 9 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had the best care in Wychdene, I couldn’t ask for better. All the staff from the management, carers, kitchen, laundry and maintenance. The home is a very happy home and the staff have always got a smile on their faces. They were all very easy to approach about anything and nothing was too
much trouble. At my mother's end of life, they did everything to make it better for the whole family and made sure my mother was always clean, her hair done amazing and was treated with dignity. I could not have coped at the end without the wonderful staff. I would recommend this home to anyone. Thank you Wychdene.

Reply from Denver Rajaratnam, Director at Wychdene Care Home

Thank you for your kind words - I will pass this on to the team.


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Current Review Score: 9.0 (8.958)

Overview of Review Score

The Review Score of 9.0 (8.958) out of 10 for Wychdene Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for Wychdene Care Home is calculated as follows: ( (40 Excellents x 5) + (4 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 48 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.208 Points relating to the number of positive Reviews for Wychdene Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 4 Positive Reviews ÷ 4.8 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Wychdene Care Home

What types of Care is Wychdene Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wychdene Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Wychdene Care Home have?

There are 22 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Wychdene Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wychdene Care Home to the centre of Broadstairs?

0.9 mile(s) as the crow flies, distance by road may be significantly further.