Brambling House Care Home

46 Eythorne Road, Shepherdswell, Dover CT15 7PG
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9.5 29 Reviews
  • Brambling House Care Home, Dover
Brambling House is a residential home situated in the rural village of Shepherdswell close to Dover and Canterbury. The home offers care and support for up to 20 older people with and without dementia care needs. The aim is to provide person-centred care in a warm and friendly environment.

The house has to been furnished to a high standard throughout and there are attractive gardens surrounding the building. There are 18 single bedrooms some of which have en-suite facilities. There are two twin rooms for those people who wish to share.

There is a dedicated activities co-ordinator who is able to organise and arrange a wide variety of activities and events and a dedicated, well-trained staff team.

Brambling House also offers respite and day care in addition to the residential service.

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Care Provided by Brambling House Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Christina Clark (Registered Manager)
  • Admission Criteria
    • Over 55
    • Ages 55+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Brambling House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,050
    • Self-Funded Residential Dementia Care £950 – £1,050
    • RESPITE Self-Funded Residential Care £950 – £1,050
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,050

  • The above fee does not include fees for hairdressing/Chiropodist/toiletries
  • (these prices are only a guideline, please contact Brambling House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available on site


Brambling House Care Home Reviews (29)

Total of 29, showing 1-20
9.5

Brambling House Care Home has a Review Score of 9.5 (9.472) out of 10, based on 7 reviews in the last 2 years. Over all time Brambling House Care Home has 29 reviews.

Overall Experience

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Date Published

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Review from D G (Daughter of Resident) published on 3 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear mum was a resident at Brambling House Care Home for six months, Mum had to go into residential care after a fall and being discharged from hospital could not go home
My mum, sadly, passed away on the 18th of November 2024, the care that my mum received, from the management to the care team,
was so kind, caring and treated Mum with the dignity and respect that a 96-year-old, very frail lady deserved.
As a family, we were also treated very well, always the door was opened with a friendly face and we were always offered refreshments, was there for us when Mum was very poorly.
I would have no hesitation in recommending Brambling House for anybody looking for a care facility for a loved one.

Reply from Jenna Solly, home manager at Brambling House Care Home

Thank you very much for your kind words, it was a pleasure to have met and cared for your mum, she will be missed by us all at Brambling House.


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Review from Jo L (Wife of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am so pleased to say my husband has settled very well in Brambling House Care Home. He is kept clean and tidy by the kind, caring staff. They are always welcoming to me and friends who call in regularly to visit.
I love the way the staff make such a fuss of the residents on their birthdays and Christmas,
wow!
The residents enjoy making decorations with the help of a kind volunteer who spends Tuesday afternoons showing the residents how to make them. It's so lovely to see the concentration on their faces.
I am pleased with the care my husband is receiving on this terrible journey of dementia he is, unfortunately, on.
The caring staff are angels!

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Review from Bridget H (Sister of Resident) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother had previously had respite care in the past year so, on arrival, he was greeted warmly by the staff. He appreciated the good food and looked forward to his meals. Staff were very busy but they had time to make contact with him in his room. In his flat, he had become very reluctant to leave
his bed and have help with personal hygiene. It was a great relief that staff got him back on his feet and allowed them to help with a shower and bath.
I really appreciate the support and relief that my brother's respite care has provided for me.

Reply from Jenna Solly, Home Manager at Brambling House Care Home

Thank you, Bridget, it was a pleasure to look after your brother.


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Review from Colin C (Husband of Resident) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear wife has been a resident for over seven years and there is not a day goes by that she doesn't have the loving care of all the staff. Like me, she is treated like one of their family. I visit every day and help where I can and it's more like a second home for me. The staff are not only caring
but you can feel the love and dedication they give to the residents and visitors alike, in a warm and friendly atmosphere. The meals are varied and served to individual requirements. The rooms are what you make them, my wife's room is comfy and homely, decorated with lots of personal things, which you are encouraged to do. The rooms and social areas are kept immaculately clean and tidy. The residents are entertained with live music, also arts and craft. I never hesitate in recommending Brambling House Care Home and a relative of mine has used it twice recently for respite. I call all the staff... "angels in uniform".

Reply from Jenna Solly, home manager at Brambling House Care Home

Thank you for your kind words. I will pass them on to the team, our staff are dedicated to providing the best possible care for your loved one and we are very grateful that you wouldn't hesitate to recommend us to others and feel part of our family.


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Review from Claudia B (Daughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Losing my mum to Dementia has been traumatic and heartbreaking but I find comfort and joy in knowing that she is happy, safe, and well at Brambling House. The Staff are not only professional but kind, caring, and sensitive to Mum's and my needs. Mum enjoys the company, activities, food, and surroundings.
I feel so lucky that in finding Brambling House I have been able to make Mum's time at this point in her life happy, comfortable, and secure.

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Review from Peter I (Friend of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have been visiting our friend since she was first admitted. We believe she was very fortunate to obtain residence here because of the warm and friendly atmosphere created by the wonderful care team. They take great pains to stimulate our friend's interests with painting and jigsaws. Her
appearance has improved, her skin and hair looking revitalised from the care and attention she receives. We can definitely recommend Brambling House Care Home and indeed have mentioned it to a couple of our friends.

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Review from Sonia T (Daughter of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been with Brambling House for at least two years now. I can’t fault the care and attention she has received. Despite her deterioration, the staff have completely supported her every step of the way, making each transition in her care as comfortable as they can. They’ve also made my visits to
see her easy and kept me informed of her health and capabilities. For me watching, the staff always managed to make my mum smile, which means the world. Having to watch a loved one suffer from dementia is heartbreaking, but has been made so much easier by the team at Brambling House.

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Review from S C (Friend of Resident) published on 1 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to the virus Covid-19, I have been unable to visit my friend. I am extremely grateful for the care and attention she has received over the last few months.
The staff have entertained and have gone to great lengths to keep our loved ones safe.
They have all done an excellent job over the last few
months and I can't praise them high enough.

Reply from Susan Fuller, home manager at Brambling House Care Home

Aww thank you, we have missed you coming into the home. Take care and keep safe.


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Review from L M (Daughter of Resident) published on 21 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives very good care and is happy when I visit. All the staff is friendly and approachable. They are very professional and take good care of my mother. They keep me informed if there are any concerns about my mother's health. They provide lots of activities to keep my mother entertained
and happy. I would not hesitate to recommend them. Thank you for all your hard work and support especially through the COVID-19 crisis.

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Review from Susan P (Sister of Resident) published on 13 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My half-sister has been a resident and cared for by the above care home for a very long time. She has always been very well cared for by the very professional and caring staff. We also have always been welcomed and kept well informed of all her medical and personal needs whatever they may be.

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Review from B H (Sister-in-law of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister-in-law moved to Brambling House in mid-November 2019.
The bedroom is very smart.
Due to her condition, we only visit occasionally.
The staff have always been very helpful.

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Review from Lesley F (Friend of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival, the car park was full (as usual), so it was a real squeeze to find somewhere so I am not blocking another car in. The front door was opened and I was greeted warmly. When I sat with my friend I was offered a cup of tea. I had a good chat with some of the residents. The cook came and asked
everyone what they would like for lunch.

Reply from Susan Fuller, Home Manager at Brambling House Care Home

Thank you.


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Review from Joyce H (Partner of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and support that everyone employed by Brambling House gives to their residents. They are all brilliant.

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Review from Danny V (Son of Resident) published on 7 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All I can say is that the staff at Brambling House treat Mum with dignity. They always go about their work with a smile on their faces. I am very happy that Mum is being treated well.

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Review from L C (Friend of Resident) published on 13 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always had a warm and friendly response when I have visited our friend and they have a caring and loving attitude to all the residents. As far as I can see they cater for all the residents' needs, which in our friend's case, are very different from each other. Everything seems very happy, contented
and the home has a very homely feeling to it when you visit.

Reply from Susan Fuller, home manager at Brambling House Care Home

Thank you.


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Review from S M (Wife of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been resident in the home for over 4 years now. We have always been completely satisfied with the consistently high level of care shown to him and all the residents in the home. There's a sincere level of support extended to family members and whenever an issue arises, which isn't often,
it's always resolved in a satisfactory manner. The staff give over and above to everyone. As a family we always made welcome, whenever we wish to visit, often we have visiting friends and are always free to pop in.

Reply from Susan Fuller, home manager at Brambling House Care Home

Thank you


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Review from Janet P (Respite Resident) published on 27 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The atmosphere was relaxed, the staff were friendly and efficient and the food was well cooked and varied. What more could you ask for? This was my second stay and I was happy to be there.

Reply from Susan Fuller, home manager at Brambling House Care Home

Thank you so much, see you again soon.


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Review from G B (Son of Resident) published on 9 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice and well run residential home for people with dementia. Staff very friendly and easy to approach. Would recommend to anybody.

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Review from Paul C (Son of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother seems very happy at Brambling House, has put on weight, enjoyed her trip to the pantomime organised by the staff, and is as well as to be expected.

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Review from S D M (Wife of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the time my husband has been a resident at the home, we have been very pleased with all aspects of his care.
We are always made welcome when visiting, regardless what time we go or, being a large family, no matter how many of us arrive!
I don't think we would find another care home to equal
the love and genuine care shown to both residents and all the family at all times.

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Current Review Score: 9.5 (9.472)

Overview of Review Score

The Review Score of 9.5 (9.472) out of 10 for Brambling House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.772 for Brambling House Care Home is calculated as follows: ( (65 Excellents x 5) + (10 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 79 Ratings = 4.772

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Brambling House Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Brambling House Care Home

What types of Care is Brambling House Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brambling House Care Home provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Brambling House Care Home have?

There are 18 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Brambling House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brambling House Care Home to the centre of Dover?

5.6 mile(s) as the crow flies, distance by road may be significantly further.