Aquarius Care Home

8 Watson Avenue, Chatham ME5 9SH
Submit a Review
9.4 21 Reviews
  • Aquarius Care Home, Chatham
Aquarius Care Home is a home from home residential dementia facility offering 20 single rooms, some of which are en-suite rooms, to the elderly requiring day to day living assistance.

The substantial bungalow has superb outside and communal living areas which have been recently refurbished. The home prides itself on having a 5 star food and hygiene rating (February 2024).

Gold Standards awarded Investors in People, awarded in 2018.

Show Aquarius Care Home on the Map

Care Provided by Aquarius Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • RKH Ltd
  • Person in charge
  • Roxanna Webb (Registered Manager)
  • Admission Criteria
    • We have no specific admission policy
    • Ages 55+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 1

Funding & Fees Guide for Aquarius Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,050
    • Self-Funded Residential Dementia Care £1,100 – £1,150
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,500

  • All fee's are based on a completed needs assessment
  • (these prices are only a guideline, please contact Aquarius Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is any day but the home does have protected mealtimes from midday till 2 pm and 4:30pm - 6pm daily.,


  • Parking

  • Parking outside the building and off street parking.


Aquarius Care Home Reviews (21)

Total of 21, showing 21-21
9.4

Aquarius Care Home has a Review Score of 9.4 (9.383) out of 10, based on 7 reviews in the last 2 years. Over all time Aquarius Care Home has 21 reviews.

Overall Experience

  • 16
  • 5
  • 0
  • 0
  • 0

Date Published

21
1
5
7
14

Review from Sue W (Friend of Resident) published on 8 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the care that my friend is receiving at the home. The staff are all very caring and are most helpful. They accommodate residents needs very well. Thoroughly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.4 (9.383)

Overview of Review Score

The Review Score of 9.4 (9.383) out of 10 for Aquarius Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.683 for Aquarius Care Home is calculated as follows: ( (58 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 82 Ratings = 4.683

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Aquarius Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Mar 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (3)

Kerry

Kerry Taylor

Job Title: Deputy Manager

Joined: 2018

Kerry has risen up the ranks to be a deputy manager at Aquarius.


Nakala

Nakala Morris

Job Title: Head of Care

Joined: 2017

A hard-working, conscientious member of the care team. With a great knowledge and understanding of the needs of older people.


No image found

Roxanna Webb

Job Title: Registered Manager

Joined: 2024

Roxanna is an experienced manager who specialises in elderly and dementia care. Her experience spans over 25 years.


She supports and is respected by service users, professionals families and friends.