Rose House

25-27 Railway Street, Gillingham ME7 1XH

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5 Reviews

Rose House, Gillingham

Care Provided by Rose House

Primary Care Categories
Dementia
Learning Disability
Mental Health Condition
Older Person Care
Physical Disability
Respite Care
Sensory Impairment
Younger Adults

Care Types Provided
Dementia Residential Care
Residential Care
For a maximum of 18 Service Users
Privately Owned

Dementia Care Types
What are the different dementia care types?
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Care Offered
Alzheimer's
Asperger Syndrome
Autism/ASD
Bipolar/Manic Depression
Cancer Care
Cerebral Palsy
Challenging Behaviour/Psychosis
COPD/Pulmonary Disease
Down Syndrome
Epilepsy
Head/Brain Injury
Hearing Impairment
Parkinson's Disease
Prader-Willi Syndrome
Profound & Multiple Learning Disabilities
Schizophrenia
Speech Impairment
Spina Bifida & Hydrocephalus
Stroke
Visual Impairment

Other Care Provided
Day Care
End of Life Care
Independent Living Training
Own GP if required
Palliative Care

Good to Know

Group/Owner
Eleanor Nursing and Social Care Ltd

Person in charge
Shannon Justin (Registered Manager)

Local Authority / Social Services
Medway Council ( click for contact details)

Admission Criteria
- Ages 18+

Room Information
- Single Rooms (18)
- Couples/Companion Rooms (0)
- Single Rooms with ensuite Wet Room (7)

Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3

Funding & Fees Guide for Rose House

Funding Types Accepted
Self funding (Private)
Local Authority with Top-Up
Local Authority
NHS Continuing Healthcare (CHC) Funding

Facilities

Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Own Furniture if required
Pet Friendly (or by arrangement)
Residents Internet Access
Television point in own room
Wheelchair Access

Visiting
Visit's take place any time, no booking required.
Visit's for enquiries would be booked in advance with Manager. Same day enquiry visits are available if confirmed with Manager first.

Parking
Car Park available to rear of property.

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Review from Emma C (Sister of Resident) published on 17 May 2022
Submitted via Website • Report

Overall Experience

After my sister with Downs Syndrome and Dementia’s former home would not have her back she was homeless.
On hearing her plight, the manager turned what was her office into a bedroom over the course of a few days. She visited my sister on the ward with her deputy manager to do some transition work

by showing her photos of her new home. They chatted with her appropriately, demonstrating a clear understanding of her needs.
She has been at Rose House now for some weeks and in that time the staff have worked hard to settle her in. It is fair to say that she has found her feet and is very happy there.
As her sister, I was very impressed at how they met my needs too. I had some anxiety about her settling, but any worries were quickly placated. They set up a camera and door sensor in her room to give me peace of mind and communication has been fantastic.
Some may feel that Rose House isn’t ideally situated, but once you step inside it is a ‘home’ in the true sense of the word.

Reply from Shannon Justin, Registered Manager at Rose House

Thank you so much for such a lovely review. We like to ensure each and every individual need is met regardless of how small.

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Value for Money

Review from Sally D (Regular Volunteer) published on 30 March 2022
Submitted via Website • Report

Overall Experience

Providing activities at Rose House for a number of years has been a pleasure for me as the atmosphere is friendly and welcoming from everyone who works and lives there. The residents always seem very happy and chatty; they look out for each other and seem to have a strong bond between them. It shows

that the staff care very much about their residents and a lot of staff have been there for several years. There is a good sense of space with two very large living rooms for residents to choose from and the areas are always kept spotlessly clean. A good range of day to day activities and varied menus are always displayed on notice boards. Staff and management worked tirelessly to keep residents protected and happy during the most challenging months of Covid-19. Well done to all the staff and management at Rose House, you are doing a great job and hopefully, there are happy months ahead now that many restrictions have been lifted.

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Review from June W (Sister of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience

Friendly and helpful - my sister is settled and happy there.

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Review from Michael T (Brother of Resident) assisted by family/friend published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience

I am quite happy with the service provided at Rose House. My sister seems content and happy, the staff are helpful.

She enjoys the company of other residents and staff and also her privacy in her room. Her needs are always addressed professionally, i.e. appointments, etc. so we are satisfied with

her residence.

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Review from Beryl E (Sister of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience

There is always a happy atmosphere when I visit. The staff are always very helpful and always give me information on how my brother is doing. All the time when I visit him he always says he doesn't want to leave there.

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Performance

Care Quality Commission (CQC) Rating

Date: 10 Oct 2017

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Frequently Asked Questions about Rose House

What types of Care is Rose House registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rose House provide?

Palliative Care, Day Care, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Rose House have?

There are 18 Single Rooms.

What are the Facilities & Services at Rose House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rose House to the centre of Gillingham?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Rose House

Care Provided by Rose House

Good to Know

Funding & Fees Guide for Rose House

Facilities

Rose House Reviews (5)