Our current self funded weekly fee is £1,300 per week
St Andrew's has a Review Score of 9.9 (9.915) out of 10, based on 12 reviews in the last 2 years. Over all time St Andrew's has 45 reviews.
Review from Alexandra O (Power of Attorney of Resident) published on 30 January 2025
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Review from Andrew M (Son of Resident) published on 13 January 2025
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Review from Cecilia D (Daughter of Resident) published on 23 December 2024
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Review from Cassandra W (Daughter of Resident) published on 16 October 2023
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Review from Charlotte H (Daughter of Resident) published on 12 July 2023
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Review from Sonia B (Wife of Resident) published on 17 May 2023
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Review from Catherine W (Daughter of Resident) published on 17 April 2023
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Review from Rosalie G (Daughter of Resident) published on 17 April 2023
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Review from Carole K (Cousin of Resident) published on 12 April 2023
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Review from Paula O (Daughter of Resident) published on 11 April 2023
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Review from K A (Daughter of Resident) published on 6 April 2023
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Review from Emma F (Daughter of Resident) published on 6 April 2023
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Review from Sally B (Daughter of Resident) published on 24 September 2021
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Review from Fiona B (Daughter of Resident) published on 9 September 2021
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Review from Anne H (Daughter of Resident) published on 24 June 2021
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Review from Jitka F (Daughter of Resident) published on 21 January 2021
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Review from L L (Daughter of Resident) published on 7 January 2021
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Review from Philip H (Son of Resident) published on 6 January 2021
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Review from Robert H (Son of Resident) published on 28 December 2020
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Review from Mark G (Son of Resident) published on 14 December 2020
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The Review Score of 9.9 (9.915) out of 10 for St Andrew's is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.915 for St Andrew's is calculated as follows: ( (129 Excellents x 5) + (12 Goods x 4) ) ÷ 141 Ratings = 4.915
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St Andrew's is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Aug 2018
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