St Andrew's

184 London Road, Headington, Oxford OX3 9EE
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9.9 45 Reviews
  • St Andrew's, Oxford
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Care Provided by St Andrew's

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • St Andrew's Residential Care Home Ltd
  • Person in charge
  • Debbie Hodgson (Care Manager)
  • Admission Criteria
    • Please contact St Andrew's
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Single Rooms with ensuite Wet Room (12)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for St Andrew's

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,327
    • Self-Funded Residential Dementia Care from £1,327

  • Our current self funded weekly fee is £1,300 per week
  • (these prices are only a guideline, please contact St Andrew's to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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St Andrew's Reviews (45)

Total of 45, showing 41-45
9.9

St Andrew's has a Review Score of 9.9 (9.915) out of 10, based on 12 reviews in the last 2 years. Over all time St Andrew's has 45 reviews.

Overall Experience

  • 44
  • 1
  • 0
  • 0
  • 0

Date Published

45
3
3
12
33

Review from Bridget H (Sister of Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister age 85 years suffers from dementia. Up until Feb 2016 she was living alone at home in Bucks with 4x daily visits from carers. After falls etc, we looked for residential care near me. St Andrews gave us an interview and we were warmly welcomed and showed around and all questions answered in
an honest straight forward way. We have been able to furnish her room therefore making it her own space. I am able to visit at all times of day and always feel welcome. There is a very homely ordinary atmosphere with no hidden agenda's and my sister feels safe and secure. I was very impressed by the GP who holds a weekly clinic. We as a family feel very reassured that she is extremely well nurtured.

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Review from V D (Daughter of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative is cared for with genuine respect, dignity and affection from all the staff members from cleaners, carers to management. The environment she has is a happy one with plenty of attention when needed or just a chat and a joke. Entertainment is provided for residents which helps stimulate as
participation is encouraged to sing along and join in. The overall atmosphere is calm as the staff are attentive to the residents needs. All residents are well turned out with clean, neat and laundered clothes at all times which makes for a pleasant overall impression of how high the standards are. If I have to book in myself I will.

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Review from Penny J (Wife of Resident) published on 5 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has lived in St Andrew's home since the 7th of October 2015. I knew from the first meeting with the manager that this home was going to suit my husband. There is such a warm and friendly atmosphere and the carers interact with each other and with the residents in such a relaxed and warm manner.
There
is never an atmosphere of 'them' and 'us' I can come and go as I want and am given lunch quite often. I feel my husband is in good hands.

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Review from Susanne S (Relative of Resident) published on 5 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our relative was admitted two years ago after hospitalisation for dementia and a series of falls. She is now safe, happy and secure. We have no worries. Minor concerns of which there have been few, have been immediately addressed and there is good communication between staff members.
No-one is left
alone in their room and every attempt is made to make their life as interesting as possible while remaining safe and secure. Well done St Andrews.

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Review from Stephen M (Son of Resident) published on 16 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in St Andrews for the last couple of years, initially for respite and then permanently. The kindness of the staff during that time has been fantastic. They are also very good at spotting if there is anything wrong with my mother's health - which has become more difficult as her Alzheimer's
progressed. I have no doubt at all that they have her best interests at heart, and the care, love and support she receives is genuine and wonderful to see. There is also very little turnover in staff, so that says a lot too. And they are very flexible - making something else to eat for instance if the first thing on offer isn't my Mum's cup of tea. The recent developments in the home, and the lovely garden, have really helped to make it feel even more like a home from home, and the relatives are very much included in the both the care of their loved ones, and the many events that the home puts on. It is wonderful to know my Mum is in such a caring and nurturing environment.

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Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for St Andrew's is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.915 for St Andrew's is calculated as follows: ( (129 Excellents x 5) + (12 Goods x 4) ) ÷ 141 Ratings = 4.915

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Andrew's is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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