Beech Haven Care Home

77 Burford Road, Chipping Norton OX7 5EE
Submit a Review
9.3 22 Reviews
  • Beech Haven Care Home, Chipping Norton
Beech Haven Care Home is family owned, husband and wife run, Nursing Care Home at the edge of the Cotswolds. For the past 20 years the home has specialised in providing exceptional Nursing, Residential and Respite Care. The Home relies on its philosophy of care being at its core and that it is a privilege to give. The committed team is close-knit and outstanding, who strive each day to give superb care and within a warm, happy and safe Home.

Beech Haven are dedicated to building relationships from the first point of contact; comprehensively focusing on the essence of the individual and aiming towards the individual being their healthiest, happiest self.

The team work tirelessly to care for each individual with dignity and respect so that they feel cherished and nurtured. The Home's belief is that care is a vocation and they take huge pride not only in the care given to the individual and their family, but also in the relationships formed within the local community surrounding the Home.

Beech Haven is nestled in the historic market town of Chipping Norton with a homely, inviting interior. The sunny, south-facing garden gives private sanctuary whilst being fully accessible for all to enjoy.

All in-house services are small, personalised and fuelled by a love for giving and thoughtful attention. Stimulation and enablement, through and comprehensive and fun Activities Programme, enhances each day within the Home.

Beech Haven has seasonal, nutritious, home-cooked and homemade snacks and the aim is to give a: 'Home from Home' experience across all aspects of the Home.

Beech Haven are passionate about welcoming your family in to theirs!

Show Beech Haven Care Home on the Map

Care Provided by Beech Haven Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Maricare Ltd
  • Person in charge
  • Robin Clare (Manager)
  • Admission Criteria
    • Private and Local Authority Funded
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Beech Haven Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,350
    • Self-Funded Residential Dementia Care £1,100 – £1,350
    • Self-Funded Nursing Care £1,350 – £1,450
    • Self-Funded Nursing Dementia Care £1,350 – £1,450
    • RESPITE Self-Funded Residential Care £1,050 – £1,050
    • RESPITE Self-Funded Residential Dementia Care £1,050 – £1,050
    • RESPITE Self-Funded Nursing Care £1,050 – £1,150
    • RESPITE Self-Funded Nursing Dementia Care £1,050 – £1,150

  • Fees are decided following a needs assessment
  • (these prices are only a guideline, please contact Beech Haven Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car Park on site and Wheelchair Accessible


Beech Haven Care Home Reviews (22)

Total of 22, showing 1-20
9.3

Beech Haven Care Home has a Review Score of 9.3 (9.336) out of 10, based on 10 reviews in the last 2 years. Over all time Beech Haven Care Home has 22 reviews.

Overall Experience

  • 11
  • 10
  • 1
  • 0
  • 0

Date Published

22
1
10
10
12

Review from Piers M (Son of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is bustling and alive. The residents mostly eat together and the staff interact with all the residents in a very friendly and polite manner.
Whilst not the family home my mother has lived in for over twenty years, it is a safe, comfortable, welcoming environment where we know our mum
will eat and drink enough, have her medication daily and get company and conversation as much or as little as she wants.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen B (Wife of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my husband after a poor experience with another home. The difference in my husband is remarkable. He has Alzheimer's and has to be encouraged to do things. Beech Haven Care Home is interested in him. All staff are lovely and engaging. It is beautifully clean, good meals. It is early days still
but I can't fault the care. I feel part of a family and I am so pleased I moved him to Beech Haven.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pamela H (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Beech Haven for two years and her life ended at the nursing home in October 2023.
She was always treated with care and respect all the staff were so kind to her and all the residents also to me and my family and friends who visited.
Although the home decor seemed tired and
in need of updating it didn't matter. The residents were well-fed, clean and cared for. I don't really know much about activities, but plenty of photos showing these times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D K (Sister of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

It's a problem to select the ratings. There are so many aspects related to each point. Care/support depends upon the member of staff involved. Agency carers do a good job but it's difficult for residents with dementia to get used to them. Generally, they do a good job, sometimes under difficult circumstances.
Communication between relatives of residents and nursing staff could be improved. A monthly meeting would be appreciated to learn about the health of residents. Also, occasionally with GP, residents need cash. There isn't a system for paying a specific member of staff and obtaining a receipt.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J D (Daughter of Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered the care home during Covid having had a fall. Very elderly and on end-of-life care. She has now been a resident for three-plus-years and gets the best care I wish for her. The staff are really pleasant and helpful and the surroundings suit my mother's needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P D (Husband of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Beech Haven Care Home have welcomed my wife which has been enormously helpful to me. She has been a resident for three weeks, so it's early days but as of yet, I have no complaints. I have found all of the staff friendly, helpful and kind.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brendan O (Brother of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has a small room but is looked after by a very warm-hearted and kind team.
He does not mix well with the other residents and his communication skills are very poor. Despite this, the staff are very patient with him.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Walter K (Son of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is in the care home and it is one of the best care homes I've seen, I've been in a few with my father previously and they were not good. I'm really happy with the care my father is getting now in Beech Haven Care Home. Everyone I have found really cares and takes pride in their work and I
think the manager is doing a wonderful job, especially when I'm sure there's limited budget and has slowly refurbished the place which is really nice.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S E (Sister of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my sister and I visited Beech Haven Care Home for the first time, we were made extremely welcome and my sister was treated in a very sympathetic way. In fact, the staff were very quickly on her wavelength. There was a homely feel to the home and an ensuite room was available that was light and
available. She moved in a week later and is settling in well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Norman M (Partner of Resident) published on 6 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner has been in care for three years. I am pleased with the care she receives. Well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E B (Wife of Resident) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Beech Haven Care Home is a well-managed care home where all staff (nurses, carers, admin and cleaners) perform their duties with dedication and compassion as well as respect the residents, ready to engage with the resident's families and friends. They provide help and support when required. Beech Haven
has a friendly atmosphere and aims to do all it can to create a good environment for all residents and help them deal with any problems or difficulties they may encounter.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah B (Daughter of Resident) published on 3 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was a resident for 8-months until he passed away.
Although the home was smaller and more dated than some homes we viewed, it suited my dad perfectly. He had a room with an en-suite on the ground floor.
The simple layout and smaller environment certainly met the needs of dementia sufferers.
Dad enjoyed the small garden and sitting on the deck during the warmer weather. The range of morning activities was well organised, and residents were encouraged to join in. A small group of residents were taken on a boat trip, and I was able to witness the pleasure they got from the outing.
The nursing care provided was excellent, and I was kept fully informed of any medical issues, falls, GP visits via phone, and an online portal.
Dad was fed well, and as visitors, we were always offered hot drinks and biscuits.
The care received by the staff throughout Dad's stay and particularly in his final week; was fantastic.
They really knew my dad as an individual, and we were made welcome 24-hours a day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah H (Private Carer of Resident) published on 13 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beech Haven feels like home from the minute you walk in. On arrival, the staff are so pleasant, friendly and informative. l was aware of the upbeat and happy atmosphere that the carers were delivering. The residents were enjoying remembering songs of the past and singing with the staff. The atmosphere
was truly caring and sharing. I was impressed. I was touched by the gentle way two carers were helping a lady to go for a walk. My experience here was witnessing caring at its best. Lovely to see.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B S (Son of Resident) published on 9 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father only had a short stay before he passed away. The management could not have done more to make his stay more comfortable - if he needed a piece of equipment, even if they did not have it, they provided it. They could not have been more helpful and considerate. The nursing staff were friendly
and caring. The home was clean and bright and well maintained. I could not have asked for better support for them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue H (Daughter of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always very pleasant and helpful. Rooms regularly kept clean and tidy.
Everyone appears to be doing their best with the resources provided.
Management very approachable considering the onerous weight of bureaucracy they have to contend with and abide by.
'Extra'
Dementia awareness training
for the most appropriate approach to dementia suffering residents would be beneficial for staff, though this will, inevitably require more financial input from the homeowners.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Roy H (Son-in-law of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Beech Haven is always clean, friendly, like a small holiday hotel. The staff are very attentive. There is a garden and a fish pond. After visiting 20 care homes for my mother-in-law Beech Haven was the best for mum to fit in and settle in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michelle S (Regular Volunteer) published on 25 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beech Haven has warm and welcoming staff and has a homely feel. All the residents are cared for in a loving manner with care and attention to their individual needs. I spend a few hours every other week visiting the residents with our therapy dog and spend most of this time talking with the residents.
They all comment on how lovely the staff are and how they love the activities that are put on. This must be so reassuring for the families of the residents to know that their loved ones are being cared for and stimulated with gardening, quizzes etc on a regular basis. What is really nice is to see how all of the rooms cater for them individually with really personal touches so that they feel at home.


What really makes it feel homely is the cleanliness and general care of the building too. There are several spaces that the residents can socialise in and a veranda in a communal garden that they can sit on in the warmer weather.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret L (Wife of Resident) published on 27 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find them very helpful when I call to see my husband. I go every day to give him his dinner and the staff are always very helpful. It is always very clean and no smell.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H H (Son of Resident) published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thanks to the staff and management settling in, was really easy. Mum seems content and happy and the car is all she needs. We feel welcome when we visit and are kept well informed in regards to Mum's welfare.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C S (Respite Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident for respite cares to be in a non-clinical environment. The staff all grades are caring about residents and dignity and self-esteem are treated respectfully. As near a home atmosphere and environment as you can find.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.336)

Overview of Review Score

The Review Score of 9.3 (9.336) out of 10 for Beech Haven Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.436 for Beech Haven Care Home is calculated as follows: ( (65 Excellents x 5) + (40 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 117 Ratings = 4.436

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Beech Haven Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Beech Haven Care Home

What types of Care is Beech Haven Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Beech Haven Care Home provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Beech Haven Care Home have?

There are 29 Single Rooms.

What are the Facilities & Services at Beech Haven Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beech Haven Care Home to the centre of Chipping Norton?

0.4 mile(s) as the crow flies, distance by road may be significantly further.