Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
Henry Cornish Care Centre has a Review Score of 9.5 (9.453) out of 10, based on 42 reviews in the last 2 years. Over all time Henry Cornish Care Centre has 110 reviews.
Review from P M (Wife of Resident) published on 3 March 2025
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you for your review of our home, we really appreciate it. It's been great seeing your husband transform in the last 2 weeks; it was a pleasure caring for him and he's welcome for respite any time. If you and your husband would like to join us for our weekly Friday coffee morning, you'd be more than welcome.
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Review from M T (Resident) published on 3 March 2025
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for giving us a 5 star review, this means the world to us.
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Review from W P (Resident) published on 3 March 2025
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for your lovely, kind words about our home. It is a pleasure caring for you. I will ensure your feedback is passed on and actioned. Please let us know if there is anything else we can do for you. All the very best.
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Review from W C (Resident) published on 28 January 2025
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you for your kind words. It is a pleasure caring for you and as you say you have built in confidence since you came to Henry Cornish. Please let us know if there is anything else we can do for you. I will pass on your thanks to the team, they will be so thrilled.
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Review from J S (Husband of Resident) published on 13 January 2025
Submitted via Website •
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you for leaving us a review of our home, we greatly appreciate it. From everyone at Henry Cornish Care Centre, please accept our condolences. We loved caring for your wife during the time she spent with us.
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Review from J B (Son of Resident) published on 9 January 2025
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
We really enjoyed having your mother stay with us, she is very welcome to come again. We host a weekly coffee morning on a Friday if she would like to attend? Thank you for writing us this review.
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Review from S A (Daughter of Resident) published on 9 January 2025
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you for your review, we really appreciate it. I have sent your feedback to the Home Manager as this isn't our way at all. Please accept our apologies for this.
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Review from H D (Daughter of Resident) published on 23 December 2024
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for your lovely review of our home, we really are so grateful. It's an absolute pleasure caring for your father. He has settled in well and as you say, made friends and is sociable. Our staff will be so thrilled to read how highly you rate our care and the home. Thank you and from everyone at Henry Cornish, we wish you a Merry Christmas.
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Review from E C (Regular Volunteer) published on 31 October 2024
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for your review of our home. You are an absolute treasure and we can't thank you enough for everything you do for our residents. Lovely to hear that we are the highlight of your week.
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Review from Lynn J (Daughter of Resident) published on 14 October 2024
Submitted via Website •
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for your lovely review, it's greatly appreciated. It really is a pleasure caring for your mum, she has settled in well and loves attending our activities. We are planning our autumn and Christmas events, so please come and join us.
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Review from David P (Son of Resident) published on 1 October 2024
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
We are so sorry for your loss, it was a pleasure caring for your father in the short time he was with us. We appreciate you leaving us such a touching review during this difficult time. Our staff will be so thrilled to read your feedback of our home. We hope you are able to join us for future social events here at the home or if you're in the area, please come and join us for tea and cake - you are always welcome. Condolences and well wishes to you all from everyone here at Henry Cornish Care Centre.
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Review from J R (Son of Resident) published on 20 September 2024
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for your lovely comments, we really appreciate it. Please let us know if we can do anything further for your mother and we will be happy to help.
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Review from R T (Son of Resident) published on 17 September 2024
Submitted via Website •
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for your lovely, detailed review about our home, we really appreciate it. Your mum has definitely felt more confident this year and is really enjoying the garden, which is lovely to see. We are planning more social events throughout the year, so we look forward to seeing you at our next event. In the meantime, if there is anything else we can do for your mum, please let us know and we will be happy to help.
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Review from N T (Daughter of Resident) published on 13 September 2024
Submitted via Website •
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for leaving us a review, we really appreciate it. We are sorry to hear about your mum. If there is anything else we can do for your dad, please let us know. Your feedback about the door entry system has been passed to the Home Manager. Thank you.
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Review from Richard T (Son of Resident) published on 10 September 2024
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
What a fantastic review, we are so thrilled to read your very kind words. We are so pleased that your mother has benefitted from living with us and is very happy. This makes us very happy! We are all looking forward to attending Birdland, it will be really good. Please let us know if there is anything else we can do for your mother and we'd be happy to help. Come and say hello next time you're visiting.
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Review from M B (Respite Resident) published on 6 September 2024
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for your wonderful review, you can't get better than what you have written about our staff. We are so very grateful.
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Review from D B (Respite Resident) published on 15 August 2024
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you for your review of our home, we really appreciate it. We are so pleased that you have settled in well and think highly of the care you receive. It's a pleasure caring for you.
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Review from Richard B (Son of Resident) published on 1 August 2024
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for your review and for the feedback. Your father has settled in very well and it's a pleasure having him reside with us. I will pass on your comments about access. Appreciate you bringing this to our attention. Do come and say hello and join us for tea, when you next visit.
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Review from A B (Husband of Resident) published on 7 June 2024
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you for your review, we really appreciate it. It was a pleasure caring for your wife and we are pleased to understand how highly you rated our service. Thank you so much.
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Review from I G (Respite Resident) published on 7 June 2024
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you for your review, we are pleased to hear how highly you rate our care and physio staff. I will raise your feedback about the food with our chef and ensure this is actioned. Thank you.
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The Review Score of 9.5 (9.453) out of 10 for Henry Cornish Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 42 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.453 for Henry Cornish Care Centre is calculated as follows: ( (280 Excellents x 5) + (125 Goods x 4) + (41 Satisfactorys x 3) + (8 Poors x 2) + (5 Very Poors x 1) ) ÷ 459 Ratings = 4.453
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Henry Cornish Care Centre is based on 39 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 39 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Aug 2019
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Job Title: Home Manager
Joined: 2019
Laura Beadle - Laura has over 12 years of experience in Residential and Nursing care settings. Laura currently holds an NVQ Level 3 in Health and Social Care and is currently working towards her Level 5 in Leadership and Management within Health and Social Care. Laura was previously the Head of Care here at Henry Cornish, since 2019, before being promoted to Home Manager.
Laura really enjoys working for OSJCT and has done so for the last 4 and a half years. Laura says, ''I love making a difference to people’s lives and being able to do this day to day within my job brings me joy. Being a Manager for OSJCT means that I can lead a team and promote a fun, welcoming and safe environment. I am looking forward to the challenges that this role brings and I want to bring my team, residents and their loved ones along this journey with me.''
Job Title: Head of Care
Joined: 2019
Michelle has been a part of the Henry Cornish Team for over 10 years now and has been promoted to Head of Care, working her way from a carer to Care Leader and now Head of Care. Michelle Helps staff with their training and has an open door for them if they need anything. Michelle will always try and help swap shifts etc. to help the staff out.
When not at work Michelle likes walking, she climbed Snowdon a few years ago and is looking forward to walking more mountains in the near future. Family is everything to Michelle and has grown up children and grandchildren plus her beloved cat KITKAT !!"