Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
Henry Cornish Care Centre has a Review Score of 9.5 (9.459) out of 10, based on 47 reviews in the last 2 years. Over all time Henry Cornish Care Centre has 115 reviews.
Review from H A (Wife of Resident) published on 9 April 2025
Submitted via Postal Card •
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Review from S C (Resident) published on 1 April 2025
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you for leaving us a review, we really appreciate it. We have enjoyed caring for you during your transition from hospital care to back home. I will pass on your feedback to our chef. We have several events happening, including our weekly Friday coffee morning, you are most welcome to attend. Best wishes from everyone here at Henry Cornish.
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Review from R T (Son of Resident) published on 27 March 2025
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Review from S P (Daughter of Resident) published on 26 March 2025
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for your lovely review of our home, we are very grateful. It is our pleasure caring for your lovely father.
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Review from Mandy L (Daughter of Resident) published on 26 March 2025
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for your very kind words. We love caring for your mum, she's been with us for a good for years now and she is most definitely part of the Henry Cornish family. It's been amazing getting to know her and her family. If there is anything we can do for her or you, please let us know and we'd be happy to help.
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Review from G C (Son-in-law of Resident) published on 26 March 2025
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you for your review of our home, we really appreciate it. Our staff will be really pleased to read how highly you think of them through their timely communication and helpfulness. If there are anymore special requests your family need, please do reach out and we'd be happy to accommodate.
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Review from Richard T (Son of Resident) published on 26 March 2025
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for leaving us such a thorough review of our home, team and facilities. It is a pleasure caring for your mother. If there are any additional activities she'd like us to put on for her, please let us know and we'd be happy to assist. We have lots of events planned this year, we hope you can join us at one.
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Review from P M (Wife of Resident) published on 3 March 2025
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you for your review of our home, we really appreciate it. It's been great seeing your husband transform in the last 2 weeks; it was a pleasure caring for him and he's welcome for respite any time. If you and your husband would like to join us for our weekly Friday coffee morning, you'd be more than welcome.
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Review from M T (Resident) published on 3 March 2025
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for giving us a 5 star review, this means the world to us.
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Review from W P (Resident) published on 3 March 2025
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for your lovely, kind words about our home. It is a pleasure caring for you. I will ensure your feedback is passed on and actioned. Please let us know if there is anything else we can do for you. All the very best.
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Review from W C (Resident) published on 28 January 2025
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you for your kind words. It is a pleasure caring for you and as you say you have built in confidence since you came to Henry Cornish. Please let us know if there is anything else we can do for you. I will pass on your thanks to the team, they will be so thrilled.
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Review from J S (Husband of Resident) published on 13 January 2025
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you for leaving us a review of our home, we greatly appreciate it. From everyone at Henry Cornish Care Centre, please accept our condolences. We loved caring for your wife during the time she spent with us.
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Review from J B (Son of Resident) published on 9 January 2025
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
We really enjoyed having your mother stay with us, she is very welcome to come again. We host a weekly coffee morning on a Friday if she would like to attend? Thank you for writing us this review.
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Review from S A (Daughter of Resident) published on 9 January 2025
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you for your review, we really appreciate it. I have sent your feedback to the Home Manager as this isn't our way at all. Please accept our apologies for this.
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Review from H D (Daughter of Resident) published on 23 December 2024
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for your lovely review of our home, we really are so grateful. It's an absolute pleasure caring for your father. He has settled in well and as you say, made friends and is sociable. Our staff will be so thrilled to read how highly you rate our care and the home. Thank you and from everyone at Henry Cornish, we wish you a Merry Christmas.
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Review from E C (Regular Volunteer) published on 31 October 2024
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for your review of our home. You are an absolute treasure and we can't thank you enough for everything you do for our residents. Lovely to hear that we are the highlight of your week.
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Review from Lynn J (Daughter of Resident) published on 14 October 2024
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for your lovely review, it's greatly appreciated. It really is a pleasure caring for your mum, she has settled in well and loves attending our activities. We are planning our autumn and Christmas events, so please come and join us.
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Review from David P (Son of Resident) published on 1 October 2024
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
We are so sorry for your loss, it was a pleasure caring for your father in the short time he was with us. We appreciate you leaving us such a touching review during this difficult time. Our staff will be so thrilled to read your feedback of our home. We hope you are able to join us for future social events here at the home or if you're in the area, please come and join us for tea and cake - you are always welcome. Condolences and well wishes to you all from everyone here at Henry Cornish Care Centre.
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Review from J R (Son of Resident) published on 20 September 2024
Submitted via Postal Card •
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for your lovely comments, we really appreciate it. Please let us know if we can do anything further for your mother and we will be happy to help.
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Review from N T (Daughter of Resident) published on 13 September 2024
Submitted via Website •
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Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre
Thank you so much for leaving us a review, we really appreciate it. We are sorry to hear about your mum. If there is anything else we can do for your dad, please let us know. Your feedback about the door entry system has been passed to the Home Manager. Thank you.
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The Review Score of 9.5 (9.459) out of 10 for Henry Cornish Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 47 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.459 for Henry Cornish Care Centre is calculated as follows: ( (306 Excellents x 5) + (150 Goods x 4) + (41 Satisfactorys x 3) + (8 Poors x 2) + (5 Very Poors x 1) ) ÷ 510 Ratings = 4.459
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Henry Cornish Care Centre is based on 44 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 44 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Aug 2019
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Job Title: Home Manager
Joined: 2019
Job Title: Head of Care
Joined: 2019