Henry Cornish Care Centre

Rockhill Farm Court, 45 London Road, Chipping Norton OX7 5AU
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9.5 110 Reviews
  • Henry Cornish Care Centre, Chipping Norton
Henry Cornish Care Centre is registered for thirty-six residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia and respite care for older people.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of an active lifestyle and personal interests, while benefiting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

Care Provided by Henry Cornish Care Centre

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Laura Beadle (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Henry Cornish Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,485 – £1,550
    • RESPITE Self-Funded Residential Care £1,630 – £1,690
  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.


  • (these prices are only a guideline, please contact Henry Cornish Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Henry Cornish Care Centre Reviews (110)

Total of 110, showing 1-20
9.5

Henry Cornish Care Centre has a Review Score of 9.5 (9.453) out of 10, based on 42 reviews in the last 2 years. Over all time Henry Cornish Care Centre has 110 reviews.

Overall Experience

  • 74
  • 29
  • 5
  • 2
  • 0

Date Published

110
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Overall Experience  Overall Experience 4.0 out of 5

Overall very pleased with the care given to my husband. He has improved very much in the last two weeks, I hope it continues when going home next week. Great to be able to visit when it suited me and I enjoyed meeting all the carers. Hoping to use this care home for respite in future.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for your review of our home, we really appreciate it. It's been great seeing your husband transform in the last 2 weeks; it was a pleasure caring for him and he's welcome for respite any time. If you and your husband would like to join us for our weekly Friday coffee morning, you'd be more than welcome.


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Overall Experience  Overall Experience 5.0 out of 5

Very well looked after, from cleaners to staff. They could not do enough for you.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you so much for giving us a 5 star review, this means the world to us.


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Overall Experience  Overall Experience 4.0 out of 5

I cannot speak highly enough of my care. The staff are always smiling and friendly. Never hesitate to help. The care home was clean and I felt at ease the whole of the stay. I suppose the only negative comment is the plates at mealtime were cold. I would recommend it.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you so much for your lovely, kind words about our home. It is a pleasure caring for you. I will ensure your feedback is passed on and actioned. Please let us know if there is anything else we can do for you. All the very best.


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Overall Experience  Overall Experience 5.0 out of 5

Apprehensive, with a broken leg I was, at 84, scared on arrival. I soon found myself in a safe and secure environment, in which to recover and regain my confidence. Nurses and carers were kind, professional and encouraging. I was treated with courtesy and considered a person with specific needs and
preferences. In turn I made an effort to know and remember names.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for your kind words. It is a pleasure caring for you and as you say you have built in confidence since you came to Henry Cornish. Please let us know if there is anything else we can do for you. I will pass on your thanks to the team, they will be so thrilled.


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Overall Experience  Overall Experience 4.0 out of 5

My wife entered the Henry Cornish Care Home for a respite care period of 9 days in September.
However, she had a fall, ended up in hospital for two nights. Once checked over she returned to the care home.
Due to to the fact my wife had lost her ability to get around, even with a walking frame,
she spent a total of 10 weeks in residence and sadly passed away in early December.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for leaving us a review of our home, we greatly appreciate it. From everyone at Henry Cornish Care Centre, please accept our condolences. We loved caring for your wife during the time she spent with us.


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Overall Experience  Overall Experience 5.0 out of 5

My mother really enjoyed her respite stay and looks forward to coming back in the future.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

We really enjoyed having your mother stay with us, she is very welcome to come again. We host a weekly coffee morning on a Friday if she would like to attend? Thank you for writing us this review.


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Overall Experience  Overall Experience 4.0 out of 5

We found on arrival Henry Cornish Care Centre was very pleasant, clean and welcoming. We visited at the weekend and had to wait a while to be let in and out. The carers that we did see seemed very nice and the two male carers responded quickly when we needed help. The only criticism we have was that
a female member of staff came into our father's room at 2 pm and asked if he wanted to go to bed, which we thought rather rude as he was happily chatting with his visitors.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for your review, we really appreciate it. I have sent your feedback to the Home Manager as this isn't our way at all. Please accept our apologies for this.


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Overall Experience  Overall Experience 5.0 out of 5

Henry Cornish Care Centre is the perfect home for my elderly father, he has quickly made friends, thoroughly enjoys the food (particularly a cooked breakfast) and appreciates the care and attention of the genuinely caring care team.
The home is always welcoming - and the staff are friendly and professional,
always happy to chat, always happy to assist and proactive in voicing any concerns about my Dad's well-being. It is a great relief and reassurance to me that he is safe, happy and cared for.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you so much for your lovely review of our home, we really are so grateful. It's an absolute pleasure caring for your father. He has settled in well and as you say, made friends and is sociable. Our staff will be so thrilled to read how highly you rate our care and the home. Thank you and from everyone at Henry Cornish, we wish you a Merry Christmas.


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Overall Experience  Overall Experience 5.0 out of 5

I am an activities assistant volunteer at Henry Cornish Care Home and I really enjoy doing different activities with all the residents. The staff and residents always welcome me. It is the highlight of my week.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you so much for your review of our home. You are an absolute treasure and we can't thank you enough for everything you do for our residents. Lovely to hear that we are the highlight of your week.


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Overall Experience  Overall Experience 5.0 out of 5

The care staff really do 'care' and have got to know my mum really well.
They treat her with kindness and respect at all times. They also keep me updated with any concerns they may have (ie a doctors visit)
The food is very good, tea/coffee is available at any time.
Outings are planned, my mum loves
going out and talks about them for a long time afterwards. The home also puts on BBQs and other events to include family.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you so much for your lovely review, it's greatly appreciated. It really is a pleasure caring for your mum, she has settled in well and loves attending our activities. We are planning our autumn and Christmas events, so please come and join us.


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Overall Experience  Overall Experience 5.0 out of 5

My dad spent five weeks at Henry Cornish Intermediate Centre, Chipping Norton. Initially to rehabilitate from fall injuries.
During this time his condition (Alzheimer's/Dementia) deteriorated rapidly, particularly in the last two weeks when he was receiving palliative care, finally passing peacefully
away on 23rd September.
I can't thank the management, nurses, physio and carers enough, they were fantastic with Dad, me and my family.
Keep up the good work, it helps so much to know your loved one is being treated with dignity and given the best care.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

We are so sorry for your loss, it was a pleasure caring for your father in the short time he was with us. We appreciate you leaving us such a touching review during this difficult time. Our staff will be so thrilled to read your feedback of our home. We hope you are able to join us for future social events here at the home or if you're in the area, please come and join us for tea and cake - you are always welcome. Condolences and well wishes to you all from everyone here at Henry Cornish Care Centre.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been looked after brilliantly. I couldn't have asked for better care.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you so much for your lovely comments, we really appreciate it. Please let us know if we can do anything further for your mother and we will be happy to help.


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Overall Experience  Overall Experience 5.0 out of 5

My mother continues to appreciate the dedicated commitment of carers at the Henry Cornish Care Centre, during a year when she has felt at times quite frail. Mum, this year in particular, has enjoyed sharing some favourite plantings and the ongoing development of its beautiful gardens. Mum has also been
delighted with her involvement in various group artwork events recently producing a beautiful butterfly painting. Also, in August the variety of social events continued: including Birthday Parties and a lovely Garden Party and BBQ. Joining in these events with my mother, I was particularly aware of the caring and efficient staff, creating a friendly, inclusive and happy atmosphere for Mum and all residents.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you so much for your lovely, detailed review about our home, we really appreciate it. Your mum has definitely felt more confident this year and is really enjoying the garden, which is lovely to see. We are planning more social events throughout the year, so we look forward to seeing you at our next event. In the meantime, if there is anything else we can do for your mum, please let us know and we will be happy to help.


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Overall Experience  Overall Experience 5.0 out of 5

Dad was first in Henry Cornish as an intermediate care unit patient after breaking his hip, but when Mum sadly died earlier this year he chose to move in as a permanent resident. The move was handled very well and he has settled in as well as possible in the circumstances. Care is good and carers are
always friendly and helpful. My only gripe is the door entry system out of hours (when I usually visit) as you can be waiting a while to be let in/out. This isn't a criticism of the staff who get to you as quickly as they can when they are busy - but I wish there was a better system!

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you so much for leaving us a review, we really appreciate it. We are sorry to hear about your mum. If there is anything else we can do for your dad, please let us know. Your feedback about the door entry system has been passed to the Home Manager. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Henry Cornish Care Centre continues to go from strength to strength under the present manager and her Head of Care. The atmosphere and physical appearance of the Home have improved immeasurably since they took over their posts. My mother has benefitted not only from the attention of the professional,
caring and friendly staff but also from the outside visits that have been organised to the local seaside town, wildlife park and soon-to-happen bird park. My mum is very happy at the Centre and the staff and particularly the management are always there to listen and respond to questions/information. I am contacted by phone if there is anything of concern which arises between the visits which I make to the Home to see Mum. Well done to the management and staff for providing a safe and happy home for her.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

What a fantastic review, we are so thrilled to read your very kind words. We are so pleased that your mother has benefitted from living with us and is very happy. This makes us very happy! We are all looking forward to attending Birdland, it will be really good. Please let us know if there is anything else we can do for your mother and we'd be happy to help. Come and say hello next time you're visiting.


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Overall Experience  Overall Experience 5.0 out of 5

I found that all of the staff (with no exception) are the most caring and helpful people I have ever met. The service here is second to none.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you so much for your wonderful review, you can't get better than what you have written about our staff. We are so very grateful.


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Overall Experience  Overall Experience 5.0 out of 5

I am very grateful to everyone at Henry Cornish. I had all that I needed and the staff were attentive. And kind. Much of the care was outstanding and every problem was attended to without any fuss. The meals were excellent and hot and on time. My room was very comfortable. I was lucky to have a shower.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for your review of our home, we really appreciate it. We are so pleased that you have settled in well and think highly of the care you receive. It's a pleasure caring for you.


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Overall Experience  Overall Experience 5.0 out of 5

My father has been with you for a week, and we have been very impressed with the Centre. Outstanding, friendly staff and very helpful. He is being very well looked after, and we are very grateful. The only problem has been trying to access the Centre - it's not clear when you arrive how to get in -
the doors open automatically but the bell is outside the outer door! Thank you.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you so much for your review and for the feedback. Your father has settled in very well and it's a pleasure having him reside with us. I will pass on your comments about access. Appreciate you bringing this to our attention. Do come and say hello and join us for tea, when you next visit.


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Overall Experience  Overall Experience 4.0 out of 5

My wife was at the Henry Cornish Care Centre for four and a half weeks, she was looked after very well. It was always clean and tidy with good service.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for your review, we really appreciate it. It was a pleasure caring for your wife and we are pleased to understand how highly you rated our service. Thank you so much.


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Overall Experience  Overall Experience 5.0 out of 5

I was transferred to the repatriation hub at Henry Cornish in order to be closer to home. The staff were second to none. They were efficient, friendly and attentive without being in your face. I was very impressed. The physio staff were particularly good and very impressive.
My only complaint was that
the food was either tepid or cold. There was plenty of variety but when served cold it was not very appetising.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for your review, we are pleased to hear how highly you rate our care and physio staff. I will raise your feedback about the food with our chef and ensure this is actioned. Thank you.


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Current Review Score: 9.5 (9.453)

Overview of Review Score

The Review Score of 9.5 (9.453) out of 10 for Henry Cornish Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.453 for Henry Cornish Care Centre is calculated as follows: ( (280 Excellents x 5) + (125 Goods x 4) + (41 Satisfactorys x 3) + (8 Poors x 2) + (5 Very Poors x 1) ) ÷ 459 Ratings = 4.453

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Henry Cornish Care Centre is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Aug 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (2)

Laura

Laura Beadle

Job Title: Home Manager

Joined: 2019

Laura Beadle - Laura has over 12 years of experience in Residential and Nursing care settings. Laura currently holds an NVQ Level 3 in Health and Social Care and is currently working towards her Level 5 in Leadership and Management within Health and Social Care. Laura was previously the Head of Care here at Henry Cornish, since 2019, before being promoted to Home Manager.


Laura really enjoys working for OSJCT and has done so for the last 4 and a half years. Laura says, ''I love making a difference to people’s lives and being able to do this day to day within my job brings me joy. Being a Manager for OSJCT means that I can lead a team and promote a fun, welcoming and safe environment. I am looking forward to the challenges that this role brings and I want to bring my team, residents and their loved ones along this journey with me.''


Michelle

Michelle Eden

Job Title: Head of Care

Joined: 2019

Michelle has been a part of the Henry Cornish Team for over 10 years now and has been promoted to Head of Care, working her way from a carer to Care Leader and now Head of Care. Michelle Helps staff with their training and has an open door for them if they need anything. Michelle will always try and help swap shifts etc. to help the staff out.


When not at work Michelle likes walking, she climbed Snowdon a few years ago and is looking forward to walking more mountains in the near future. Family is everything to Michelle and has grown up children and grandchildren plus her beloved cat KITKAT !!"


Frequently Asked Questions about Henry Cornish Care Centre

What types of Care is Henry Cornish Care Centre registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Henry Cornish Care Centre provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Henry Cornish Care Centre have?

There are 50 Single Rooms.

What are the Facilities & Services at Henry Cornish Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Henry Cornish Care Centre to the centre of Chipping Norton?

0.5 mile(s) as the crow flies, distance by road may be significantly further.