Henry Cornish Care Centre

Rockhill Farm Court, 45 London Road, Chipping Norton OX7 5AU
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9.5 115 Reviews
  • Henry Cornish Care Centre, Chipping Norton
Henry Cornish Care Centre is registered for thirty-six residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia and respite care for older people.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of an active lifestyle and personal interests, while benefiting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

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Care Provided by Henry Cornish Care Centre

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Laura Beadle (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Henry Cornish Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,485 – £1,550
    • RESPITE Self-Funded Residential Care £1,630 – £1,690

  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.
  • (these prices are only a guideline, please contact Henry Cornish Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Henry Cornish Care Centre Reviews (115)

Total of 115, showing 21-40
9.5

Henry Cornish Care Centre has a Review Score of 9.5 (9.459) out of 10, based on 47 reviews in the last 2 years. Over all time Henry Cornish Care Centre has 115 reviews.

Overall Experience

  • 76
  • 32
  • 5
  • 2
  • 0

Date Published

115
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47
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Review from M B (Respite Resident) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found that all of the staff (with no exception) are the most caring and helpful people I have ever met. The service here is second to none.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you so much for your wonderful review, you can't get better than what you have written about our staff. We are so very grateful.


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Review from D B (Respite Resident) published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful to everyone at Henry Cornish. I had all that I needed and the staff were attentive. And kind. Much of the care was outstanding and every problem was attended to without any fuss. The meals were excellent and hot and on time. My room was very comfortable. I was lucky to have a shower.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for your review of our home, we really appreciate it. We are so pleased that you have settled in well and think highly of the care you receive. It's a pleasure caring for you.


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Review from Richard B (Son of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been with you for a week, and we have been very impressed with the Centre. Outstanding, friendly staff and very helpful. He is being very well looked after, and we are very grateful. The only problem has been trying to access the Centre - it's not clear when you arrive how to get in -
the doors open automatically but the bell is outside the outer door! Thank you.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you so much for your review and for the feedback. Your father has settled in very well and it's a pleasure having him reside with us. I will pass on your comments about access. Appreciate you bringing this to our attention. Do come and say hello and join us for tea, when you next visit.


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Review from A B (Husband of Resident) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was at the Henry Cornish Care Centre for four and a half weeks, she was looked after very well. It was always clean and tidy with good service.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for your review, we really appreciate it. It was a pleasure caring for your wife and we are pleased to understand how highly you rated our service. Thank you so much.


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Review from I G (Respite Resident) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was transferred to the repatriation hub at Henry Cornish in order to be closer to home. The staff were second to none. They were efficient, friendly and attentive without being in your face. I was very impressed. The physio staff were particularly good and very impressive.
My only complaint was that
the food was either tepid or cold. There was plenty of variety but when served cold it was not very appetising.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for your review, we are pleased to hear how highly you rate our care and physio staff. I will raise your feedback about the food with our chef and ensure this is actioned. Thank you.


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Review from Joyce H (Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Henry Cornish Care Centre has been very good. Everybody has been caring and helpful. There have been one or two times that I haven't been happy, it was dealt with straight away. So I recommend anybody to come here.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for your review. We are pleased to hear that you are happy with the care you have had at Henry Cornish and that when you haven't been happy, they have sorted things for you. The staff will be thrilled to hear that you find them helpful.


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Review from R O (Daughter of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always listen to family views and take on any questions asked and answer them. They show true love for my mum. I know that she is safe and well cared for. I can't thank them enough for the care and support they give to Mum and her family.

Reply from Rowen Campbell, On behalf of the team at Henry Cornish Care Centre

Thank you very much for your kind words - your feedback is appreciated. We are delighted to have your mum with us and if there is anything else we can do for her or your family, please just let us know.


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Review from Mark C (Grandson of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care that my grandfather has had and receiving.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for leaving us a review; we really appreciate it. It's a pleasure caring for your grandfather.


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Review from M C (Friend of Resident) published on 27 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently went to visit an old school friend at Henry Cornish Care Centre.
My friend said he felt very comfortable and enjoying his stay there, also saying the food and staff were excellent which I noticed when entering the centre and being greeted by a very pleasant number of staff. My overall experience
of visiting my friend was that it was an excellent, efficient well run, management centre with good professional members of staff, very clean and warm with delightful home facilities.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for leaving a review, we really appreciate it. It's nice to hear how highly you praise our home on your recent visit. You are most welcome any time, please come and say hello next time you're visiting your friend, our kettle is always on! Many thanks.


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Review from A G (Son of Resident) published on 16 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had two stays at the Henry Cornish unit in the last few months. She has received excellent care on both occasions and the staff have all been helpful and friendly both to Mum and all of her many visitors. The unit provides a fantastic service particularly in Mum's care, where she was discharged
from hospital but not ready to return to her own home.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

We're really pleased to hear you well you rate the care your mum received with us when she stayed. The staff really will be pleased; it's at the heart of everything we do at Henry Cornish. Thanks so much!


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Review from M H (Son of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care centre is always clean and warm. The staff are always helpful and friendly.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for your review, we really appreciate it. The staff will be thrilled to hear that you find them helpful and friendly. Thanks so much!


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Review from M S (Daughter of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Only saw Mum a couple of times in the home due to the distance, however on both occasions her food was terrible, two slices of cheap white bread with chunky pate and a frozen eclair and the second meal also had extremely small portion plus no veg. Mum arrived in the evening and although she asked, completely
missed two meals that day too. Her room was very sparse, the bed was very old with a torn mattress and one old sheet. Mum said most of the carers were lovely except one who put his fingers in her mouth with the pills!

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

We are sorry to hear that you are not satisfied with the care your mum has received with us. We pride ourselves in delivering the highest quality of care and to read this comes as a shock to the staff. Our Home Manager would like to call you to discuss this further, please can you make contact with the Home, so we have the best contact number to call you on. Alternatively, you can also contact our Feedback and Complaints Officer by email – complaints@osjct.co.uk


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Review from G N (Wife of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident for almost 2 years. He was cared for sensitively and with dignity. Carers built positive relationships with him and treated him with respect. There was always chatter and laughter which created a lively atmosphere. As he became frailer and more withdrawn he was still encouraged
to participate. The staff were always happy to discuss his care. It is a welcoming environment and the professionalism of staff is impressive.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Many thanks for your kind words, we really appreciate it. The staff will be so thrilled to hear how highly you thought of the care we provided to your husband. We pride ourselves on creating a happy and fun environment, so it's great to hear you felt this. Thanks once again.


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Review from Brian F (Son of Resident) published on 1 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very happy at Henry Cornish Care Centre. There is nothing that she doesn't like about the facilitates, food or carers and I am happy that she is happy. The home is secure with very friendly staff.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for leaving us a lovely review, we really appreciate it. We are so pleased to hear how happy your mum is with everything at Henry Cornish. We love having her here with us. Do let us know if there is anything further we can do for her.


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Review from Stuart A (Son of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring, friendly and responsive staff.
They are quick to deal with situations and communicate with family. They are also responsive to questions and requests.
They communicate with Dad (and other residents) in a caring, supportive and positive manner.
If time/resources allowed would want carers to
proactively encourage Dad to exercise/move more.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank for your review, we really appreciate it. We are pleased to read that you are happy with the care and communication you receive from our staff. I will pass your suggestion on to the team and they will look at ways to incorporate this more. Many thanks.


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Review from A K (Daughter of Resident) published on 21 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone seems kind and helpful but Mum says things can be chaotic and when she asks for things they don't sometimes appear. She tells me the food is very good. The only time I was concerned was when Mum messaged me about a caring concern. The Henry Cornish team sorted the concern immediately.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for your review. It is good to know that the team resolved your mum's concerns immediately. Please don't hesitate to contact a member of staff if you or your mum need anything, we are always on hand to help. Many thanks.


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Review from Ronnie K (Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I am not used except by other residents to conduct quizzes and questionnaires. Otherwise very empty and boring. Used to be involved in gardening etc. (Could be again).

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Many thanks for taking the time to send us your comments. These have been fed back to the home staff and we will contact you. This is your home too so if there are any activities you'd like to see, please let us know. Please do come and speak to us. when you can. Thank you.


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Review from B C (Resident) published on 13 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After arriving at Henry Cornish Care Centre after being very ill, I was met from the ambulance by a very kind carer. From then on I couldn't be more grateful. If I need anyone, there is always someone there to help.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for writing a review; we are pleased to hear you are happy with the care you are receiving from us. Do let us know if there is anything else we can do for you.


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Review from M W (Resident) published on 13 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am most happy to be a resident in this care home. The meals are excellent, the staff are very helpful and kind and as an older person I find this is very helpful.

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Many thanks for your review; we are thrilled to hear how happy you are living here at Henry Cornish. It's a pleasure to have you here.


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Review from R H (Son of Resident) published on 27 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was reluctant to go but after a few days settled into her room and the home.
All the staff were excellent and very good and conscientious.
She would have been happy to stay longer!

Reply from Helen Dearing, On behalf of the team at Henry Cornish Care Centre

Thank you for your lovely review, we really appreciate it. Our staff will be so happy to hear how happy you are with the care your mother received.


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Current Review Score: 9.5 (9.459)

Overview of Review Score

The Review Score of 9.5 (9.459) out of 10 for Henry Cornish Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 47 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.459 for Henry Cornish Care Centre is calculated as follows: ( (306 Excellents x 5) + (150 Goods x 4) + (41 Satisfactorys x 3) + (8 Poors x 2) + (5 Very Poors x 1) ) ÷ 510 Ratings = 4.459

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Henry Cornish Care Centre is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 44 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (2)

Laura

Laura Beadle

Job Title: Home Manager

Joined: 2019

Laura Beadle - Laura has over 12 years of experience in Residential and Nursing care settings. Laura currently holds an NVQ Level 3 in Health and Social Care and is currently working towards her Level 5 in Leadership and Management within Health and Social Care. Laura was previously the Head of Care here at Henry Cornish, since 2019, before being promoted to Home Manager.


Laura really enjoys working for OSJCT and has done so for the last 4 and a half years. Laura says, ''I love making a difference to people’s lives and being able to do this day to day within my job brings me joy. Being a Manager for OSJCT means that I can lead a team and promote a fun, welcoming and safe environment. I am looking forward to the challenges that this role brings and I want to bring my team, residents and their loved ones along this journey with me.''


Michelle

Michelle Eden

Job Title: Head of Care

Joined: 2019

Michelle has been a part of the Henry Cornish Team for over 10 years now and has been promoted to Head of Care, working her way from a carer to Care Leader and now Head of Care. Michelle Helps staff with their training and has an open door for them if they need anything. Michelle will always try and help swap shifts etc. to help the staff out.


When not at work Michelle likes walking, she climbed Snowdon a few years ago and is looking forward to walking more mountains in the near future. Family is everything to Michelle and has grown up children and grandchildren plus her beloved cat KITKAT !!"