Henry Cornish Care Centre

Rockhill Farm Court, 45 London Road, Chipping Norton OX7 5AU
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9.5 110 Reviews
  • Henry Cornish Care Centre, Chipping Norton
Henry Cornish Care Centre is registered for thirty-six residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia and respite care for older people.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of an active lifestyle and personal interests, while benefiting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

Care Provided by Henry Cornish Care Centre

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Laura Beadle (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Henry Cornish Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,485 – £1,550
    • RESPITE Self-Funded Residential Care £1,630 – £1,690
  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.


  • (these prices are only a guideline, please contact Henry Cornish Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Henry Cornish Care Centre Reviews (110)

Total of 110, showing 41-60
9.5

Henry Cornish Care Centre has a Review Score of 9.5 (9.453) out of 10, based on 42 reviews in the last 2 years. Over all time Henry Cornish Care Centre has 110 reviews.

Overall Experience

  • 74
  • 29
  • 5
  • 2
  • 0

Date Published

110
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68
Overall Experience  Overall Experience 2.0 out of 5

My mother felt very lonely, with a great lack of physiotherapy, occupational therapy and staff support to talk and exercise. Mum's food was always cold which I witnessed on several times. Also several times the water was cold so she got a quick wash in cold water.

Reply from Rowen Campbell, Regional Marketing Manager at Henry Cornish Care Centre

I’m sorry your experience of our home has fallen short of the high standards we are used to. Specific decisions relating to physio and occupational therapy are taken by residents’ medical teams and not by our carers at the home. The home manager has seen your feedback and will review the elements that are within our control.


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Overall Experience  Overall Experience 5.0 out of 5

It's just like being at home.

Reply from Rowen Campbell, on behalf of the team at Henry Cornish Care Centre

I'm so glad living at Henry Cornish feels like home! It's a pleasure to have you with us. Thank you for taking the time to share your feedback.


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Overall Experience  Overall Experience 4.0 out of 5

The building is beautiful, the food is wonderful most of the carers are kind and friendly, some like a good talk now and again, duties permitting.

Reply from Rowen Campbell, Regional Marketing Manager at Henry Cornish Care Centre

Thank you for taking the time to write a review of your experience at Henry Cornish - we really do appreciate it. I will make sure the manager sees it so she can share with the team.


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Overall Experience  Overall Experience 4.0 out of 5

I have spent seven weeks in the intermediate care unit of the Henry Cornish Care Centre having rehabilitation after suffering a hairline fracture in my femur, essentially learning to walk again. I count myself as very lucky indeed to have been referred here, especially as my home is nearby. I have been
treated with great care and consideration by both nurses and carers and I appreciated the opportunity to see a GP each week. The physiotherapists and occupational therapists have been excellent, preparing me for life at home. The food is often very good but sometimes could be healthier.

Reply from Rowen Campbell, Regional Marketing Manager at Henry Cornish Care Centre

Thank you for taking the time to share your experience with us, and I'm glad to hear you're on the mend. I will pass on your comments to the home manager to share with the team - we do appreciate your feedback.


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Overall Experience  Overall Experience 4.0 out of 5

I was in a lot of pain, but they provided me with excellent care.

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Overall Experience  Overall Experience 4.0 out of 5

It is early days for my mother who has just moved into residential accommodation from living independently and is finding the transition difficult at times. The staff have been helpful, caring and professional, both with my mother, and also answering our questions and concerns with patience and kindness.

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Overall Experience  Overall Experience 5.0 out of 5

What a lovely few hours we all had yesterday at Henry Cornish at their annual BBQ. As usual the manager and her team make everyone feel welcome. As a family we were a total of 10 it was lovely, the great grandchildren were as welcome (and catered for with games) as everyone. The pony was a great success.
Can't wait for the next event. I've said it before but its true we are blessed my mum is safe and loved in Henry Cornish.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Henry Cornish Care Centre enough. Having looked after my mother for as long as I could, I had fought hard against putting her in a residential home, but as it turns out it was the best decision myself and my siblings could have made. My mother has the most fantastic carers and they
are of course around 24/7 if required. They are all such a wonderful group of people from the carers to management and they communicate fantastically and provide encouragement not only to my mother but to us too. I initially felt very guilty about putting my mother in care, but actually, it has so many bonus points for my mother that this has soon faded. I like to see this more as my mother has a new home, but with fantastic care inbuilt. The feeling is not one of a rigid, inflexible place, but it is all about the residents and making the families feel welcome. It is about inclusion for all, not exclusion. Top marks.

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Overall Experience  Overall Experience 4.0 out of 5

Very pleased with Henry Cornish Care Centre. Manager and staff very approachable and helpful. My father entered the care home during lockdown but Henry Cornish made this intolerable time bearable. Thank you for that. Always kept up to date with any developments concerning my father. Family events
are always very enjoyable. My father is well looked after.

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Overall Experience  Overall Experience 4.0 out of 5

When I go to pick up my mother she is always clean and dressed nicely. Staff are very good to her. When there are tea parties, myself and my family are always invited which my mother enjoys and we, as a family, can see my mother is very well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the service and care my mother has. Like a family for her and myself. Always updating me with anything relating to medical care. Keep in touch with anything they are concerned or myself concerned about with everyday care. Friendly staff and always giving 100% of the professional manner
that is always needed.

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Overall Experience  Overall Experience 4.0 out of 5

My Mum went to Henry Cornish Care Centre for three weeks of respite care. The care home she was originally booked in for was closed, due to Covid-19 at the last minute. The care manager at Henry Cornish Care Centre gave my Mum a spot at short notice without any fuss. She liaised with the original care
home for all my Mum’s details and requirements. The staff were all warm and welcoming and seemed knowledgeable and experienced. Communication with the home was easy and efficient. My Mum was well cared for and looked after during her stay.

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Overall Experience  Overall Experience 4.0 out of 5

My father has lived at Henry Cornish Care Centre for over 7 months. The management and care staff have listened to our concerns and made great efforts to address them. The house is clean, comfortable and quiet and my father has now settled in and is content. The staff are universally kind and hardworking
but it is clear they are also stretched to provide individual attention to the residents at all times. There is a genuine desire to improve and to communicate with relatives. They welcome feedback so to be helpful I would suggest greater attention to those individual needs and more regular personal information to relatives. I am very happy my father lives at Henry Cornish Care Centre and grateful for his care.

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Overall Experience  Overall Experience 5.0 out of 5

The whole team at Henry Cornish deserve huge praise for the incredible care and support given to my mother over the last two/three weeks whilst she was in isolation and rehabilitating from her leg injury. I have spoken with Mum every day and she has felt so comfortable and cared for in every aspect
and has felt so blessed that your team were in a position to assist her care. The respect and service you have shown to Mum are quite staggering and the family are so very grateful to all of the team. Mum has never been fed so well and with such good quality food (she is somewhat reluctant to leave!) Thank you so much for all of your love and care for Mum it is greatly appreciated at such a time when your industry is under so much demand and pressure. Wishing you and all of the team all the very best into the future and hope that you all get the deserved praise and rest you so richly deserve.

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Overall Experience  Overall Experience 3.0 out of 5

At this time of Covid restrictions, I have been unable to go into building other than approved Covid restriction room. I have found that trying to get information about my father's care and future plans difficult as staff are busy. My father seems settled and well cared for on visiting.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has lived very happily at Henry Cornish for five years. The care has been brilliant, with lovely friendly staff. Special mention to the laundry service - items washed and returned in record time, nothing has ever been lost or damaged. During the pandemic, a nightmare for us all, regular contact
via Skype and garden visits when permitted have been invaluable. Fantastic art classes offered by a volunteer artist (who doubles as the handyman!) produce some brilliant work. A big thank you to all the staff for going the extra mile.

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Overall Experience  Overall Experience 4.0 out of 5

My experience of staying in the intermediate care unit was of care and kindness. I was well looked after and felt safe and secure. I would highly recommend it.

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Overall Experience  Overall Experience 5.0 out of 5

A great experience cared for by very professional caring people.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleasant. Made to feel safe and comfortable.

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Overall Experience  Overall Experience 5.0 out of 5

We just want to say thank you to everyone involved in caring for my mother for the last two years. She was very content at the Henry Cornish home and received wonderful care.
Knowing this was a great help to us especially over the last three months when we were unable to visit.

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Current Review Score: 9.5 (9.453)

Overview of Review Score

The Review Score of 9.5 (9.453) out of 10 for Henry Cornish Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.453 for Henry Cornish Care Centre is calculated as follows: ( (280 Excellents x 5) + (125 Goods x 4) + (41 Satisfactorys x 3) + (8 Poors x 2) + (5 Very Poors x 1) ) ÷ 459 Ratings = 4.453

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Henry Cornish Care Centre is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Aug 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (2)

Laura

Laura Beadle

Job Title: Home Manager

Joined: 2019

Laura Beadle - Laura has over 12 years of experience in Residential and Nursing care settings. Laura currently holds an NVQ Level 3 in Health and Social Care and is currently working towards her Level 5 in Leadership and Management within Health and Social Care. Laura was previously the Head of Care here at Henry Cornish, since 2019, before being promoted to Home Manager.


Laura really enjoys working for OSJCT and has done so for the last 4 and a half years. Laura says, ''I love making a difference to people’s lives and being able to do this day to day within my job brings me joy. Being a Manager for OSJCT means that I can lead a team and promote a fun, welcoming and safe environment. I am looking forward to the challenges that this role brings and I want to bring my team, residents and their loved ones along this journey with me.''


Michelle

Michelle Eden

Job Title: Head of Care

Joined: 2019

Michelle has been a part of the Henry Cornish Team for over 10 years now and has been promoted to Head of Care, working her way from a carer to Care Leader and now Head of Care. Michelle Helps staff with their training and has an open door for them if they need anything. Michelle will always try and help swap shifts etc. to help the staff out.


When not at work Michelle likes walking, she climbed Snowdon a few years ago and is looking forward to walking more mountains in the near future. Family is everything to Michelle and has grown up children and grandchildren plus her beloved cat KITKAT !!"