Henry Cornish Care Centre

Rockhill Farm Court, 45 London Road, Chipping Norton OX7 5AU
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9.5 110 Reviews
  • Henry Cornish Care Centre, Chipping Norton
Henry Cornish Care Centre is registered for thirty-six residents and offers a team of skilled and friendly carers, able to provide residential, early-stage dementia and respite care for older people.

Care homes from The Orders of St John Care Trust are well respected in Lincolnshire, Wiltshire, Oxfordshire and Gloucestershire where the voluntary sector charity has a strong presence after seeing healthy growth since it first opened homes in 1992.

All residents are supported in the pursuit of an active lifestyle and personal interests, while benefiting from a care philosophy that prioritises dignity and independence alongside health, safety and security.

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Care Provided by Henry Cornish Care Centre

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Laura Beadle (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Henry Cornish Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,485 – £1,550
    • RESPITE Self-Funded Residential Care £1,630 – £1,690

  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.
  • (these prices are only a guideline, please contact Henry Cornish Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Henry Cornish Care Centre Reviews (110)

Total of 110, showing 61-80
9.5

Henry Cornish Care Centre has a Review Score of 9.5 (9.453) out of 10, based on 42 reviews in the last 2 years. Over all time Henry Cornish Care Centre has 110 reviews.

Overall Experience

  • 74
  • 29
  • 5
  • 2
  • 0

Date Published

110
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42
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Review from M G (Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am well treated here and have no issues with any part of the service provided.

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Review from A C (Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are patient and caring. They listen to you when you have a problem and try to help you solve it. They understand your aims to get home and be independent and work as a team with physio's and OT's to help you work towards these goals. The atmosphere is friendly and despite lockdown, you don't
feel trapped in your own room because the staff are in and out.

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Review from Brian D (Respite Resident) published on 13 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can't thank you enough, happy and cheerful staff made my stay with you more bearable as I was unable to have visitors after the first three weeks due to the pandemic. Being a man with young carers was a bit daunting at shower times, but they treated me with great dignity so I soon felt quite at ease
with them. Bless you all at this awful time. Keep you all safe.

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Review from N H (Son of Resident) published on 4 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care shown to my father was second to none. As a result of a bad experience in another care home, he was very brail when he arrived at the Henry Cornish intermediate care unit. The staff were all very caring and gave him the time and attention he needed, particularly as he was on a special diet
and needed assistance. Sadly my father passed away at the intermediate care unit, but I am grateful to all the staff for making his last days comfortable and dignified.

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Review from Martin P (Nephew of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle came to Henry Cornish Care Centre after a stay in hospital. It soon became apparent that he would not be fit to return home to his wife of 65 years. He was very well cared for and we can't thank the wonderful team enough.
Thank you all.

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Review from Gladys R (Resident) published on 11 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care we received has been brilliant and has got me back on my feet. I was using a zimmer frame to get about but now I use just a stick.

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Review from V B (Respite Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed my stay here, everybody has been so supportive, and have given me back my confidence. It feels like a top-class hotel.
It is a lovely place to be, so safe and everybody has time to talk and laugh.
I will certainly tell my friends about my stay here.
Thank you.

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Review from C F (Daughter of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother died on Saturday 21st September.
The care she was given during the twelve days she was slipping away was amazing. The staff were so lovely and they also cared for us.
My mother was in the Henry Cornish for over four years. Although she would have wished to be in her own home, she acknowledged
that she was safe.
Grateful thanks from her family.

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Review from Bel W (Daughter of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent the last 4 months of his life here. The care, kindness and support he (and I as a family member) received was amazing! The management and all the staff were always on hand for anything he needed and to answer any concerns. They were quick to notice and respond on a number of occasions
when my father's health declined. Everyone at Henry Cornish became like family and they made my father's last few months the best they could have been. I am indebted to them for everything they did for my father.

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Review from R W (Daughter of Resident) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Issues discussed with management over the past year regarding care/staff attitude were not resolved satisfactorily eg., hearing aid must be cleaned twice daily to prevent recurring ear infection (we provide alcohol wipes). This is not done.
Carers often seen sitting in lounge watching TV - eg., last
week the two carers were sitting watching Ascot. Could their time not be better utilised interacting with room-bound residents?
Have had to ask for bin to be emptied; floor under Mother's feet to be cleaned (being blind she accidentally drops food); over-chair table to be changed/cleaned; sports bottle to be washed out.
Unlike ground floor, first floor often lacks staff; no flowers; rarely are fruit, crisps or biscuits available in lounge for residents. On 24th June 2019, there were no biscuits or cake available for first-floor residents to have with afternoon tea.
On 24th June 2019 a carer very rude to my sister when she asked about Mother's hearing aid being cleaned.
On a positive note, Mother is well fed; her clothes are clean; most carers are friendly and kind when they deal with her.

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Review from Judy T (Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone was wonderful to me and helped me get better. I can't thank everyone enough.
The only complaint is that many guests said it took at least 10 mins to get in or out of the building but this is due to staff being so busy so not a complaint just an observation.

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Review from Marianne B (Respite Resident) published on 6 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring and helpful staff who work extremely long hours. Good physio - very encouraging. Rooms could benefit with a coat of paint. A few spring bulbs and some pruning in the garden and surrounds.

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Review from Richard B (Grandson of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody seems so kind, my grandmother is well looked after and loves the lunches (especially the puddings). She can be difficult but everybody is very patient.
Thank you for looking after her.
They even make us a coffee when we visit.

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Review from Shane S (Son of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good service with everyone looking after Mum well.
Thank you.

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Review from Christine P (Daughter of Resident) published on 19 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Henry Cornish Care Centre did their utmost to care for my father. All the staff are so kind and caring. While he was here it helped my mum and I cope knowing he was well looked after.
We are extremely grateful for his space here and appreciate all the hard work that goes into this unit. A big thank
you from all the family.

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Review from Hilary K (Daughter of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I were extremely impressed by the standard of care my mother received whilst staying at the centre.
The staff were unfailingly kind and cheerful at all times. Her room was lovely and there was an abundance of food provided throughout the day. As visitors, we were also always made exceedingly
welcome.

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Review from Adela T (Friend of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have got to know several care homes where relatives have resided and undertaken drama activities in the past with care home residents including a 'reminiscence theatre' project. Henry Cornish Care Centre is one of the best I have visited. Staff are helpful to a visitor and give attention and friendly
care to residents. The environment is very good - residents rooms, the general decor and furnishing, social spaces and the excellent, attractive garden area with flowers, shrubs, tables and chairs, gazebo and sunshine and also safe and secure. The residence is clean and particularly attractive in its layout. There are good activities e.g., painting, word games, music etc. Residents work is often displayed and it looks good. The dining arrangements - at round tables which make for friendly contact - are well staff and in a friendly atmosphere, although the food can be a little ordinary and unexciting (with the exception of excellent tea time cakes).
Drawbacks and lacks are down to staff shortage - sometimes because of sick leave or holiday.

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Review from Patrick F (Resident) published on 16 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not expect better care etc, if I had all the money in the world, the level is so high.

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Review from Keith G (Son of Resident) published on 16 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have nothing to compare with, but we have been very satisfied with the care my father has received over the period since June that he has been a resident at Henry Cornish House, although during this time, he has had a fall and spent two weeks in hospital. Since then he has had another fall when
back in HCH – the manager was very good at explaining the situation and implications.


Members of the management team are caring about his situation, they are patient and give my father confidence. Their dealings with us are good - they have kept us informed and made our enquiries welcome.


We are aware that there are activities on offer, although my father doesn’t choose to be involved. He is encouraged to be as mobile as possible and be sociable for meals. We can't confidently comment on the food question.


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Review from Donna T (Daughter of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the nurses and carers were very helpful and polite and friendly and made the stay a lot better. Very clean and everyone couldn't do enough for my dad and our family. Thank you all.

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Current Review Score: 9.5 (9.453)

Overview of Review Score

The Review Score of 9.5 (9.453) out of 10 for Henry Cornish Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.453 for Henry Cornish Care Centre is calculated as follows: ( (280 Excellents x 5) + (125 Goods x 4) + (41 Satisfactorys x 3) + (8 Poors x 2) + (5 Very Poors x 1) ) ÷ 459 Ratings = 4.453

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Henry Cornish Care Centre is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

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Meet the Team (2)

Laura

Laura Beadle

Job Title: Home Manager

Joined: 2019

Laura Beadle - Laura has over 12 years of experience in Residential and Nursing care settings. Laura currently holds an NVQ Level 3 in Health and Social Care and is currently working towards her Level 5 in Leadership and Management within Health and Social Care. Laura was previously the Head of Care here at Henry Cornish, since 2019, before being promoted to Home Manager.


Laura really enjoys working for OSJCT and has done so for the last 4 and a half years. Laura says, ''I love making a difference to people’s lives and being able to do this day to day within my job brings me joy. Being a Manager for OSJCT means that I can lead a team and promote a fun, welcoming and safe environment. I am looking forward to the challenges that this role brings and I want to bring my team, residents and their loved ones along this journey with me.''


Michelle

Michelle Eden

Job Title: Head of Care

Joined: 2019

Michelle has been a part of the Henry Cornish Team for over 10 years now and has been promoted to Head of Care, working her way from a carer to Care Leader and now Head of Care. Michelle Helps staff with their training and has an open door for them if they need anything. Michelle will always try and help swap shifts etc. to help the staff out.


When not at work Michelle likes walking, she climbed Snowdon a few years ago and is looking forward to walking more mountains in the near future. Family is everything to Michelle and has grown up children and grandchildren plus her beloved cat KITKAT !!"