Fairholme House

Church Street, Bodicote, Banbury OX15 4DW
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9.5 18 Reviews
  • Fairholme House, Banbury
Fairholme House in Banbury provides a friendly, welcoming environment and is registered to care for 22 people.

Staff work flexibly and go the extra mile to ensure people live as full a life as possible.

People's care plans are centred on their wishes and their needs are continuously kept under review.

The registered manager and staff go to exceptional lengths to deliver person-centred care that recognised
people as individuals.

The involvement of relatives, other organisations and the local community is at the very heart of how activities at Fairholme House are planned to ensure people are stimulated and had their needs met.

Residents receive effective care from staff who have the skills and knowledge to support them. People are supported to have choice and control of their lives.

Staff support residents with kindness, compassion and respect people as individuals and treated them with dignity.

Care Provided by Fairholme House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 22 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Oxford Care Homes Ltd
  • Person in charge
  • Jemma Ward (Manager)
  • Admission Criteria
    • Pre Admission Assessment
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (19)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Fairholme House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,400
    • Self-Funded Residential Dementia Care £1,300 – £1,500
    • RESPITE Self-Funded Residential Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,500
  • (these prices are only a guideline, please contact Fairholme House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
9.5

Fairholme House has a Review Score of 9.5 (9.467) out of 10, based on 5 reviews in the last 2 years. Over all time Fairholme House has 18 reviews.

Overall Experience

  • 17
  • 1
  • 0
  • 0
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Date Published

18
2
2
5
13
Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Fairholme House for over three years. Throughout this time, she has been extremely well cared for. Staff are welcoming and I enjoy the fact that they sit and spend time chatting with the residents. Staff know their residents well and it's obvious they're fond of them. The
home is warm and welcoming. Mum is always dressed well, and her hair neat. They provide lovely home cooked meals, and options in the evening meal. It has a homely atmosphere, not a corporate one, which was important to me, when searching. I sought the 'home from home' aspect of care approach.


There is a great range of activities for them each day, including visits from local nursery children and armchair exercise classes. It's lovely to see the interaction between the generations. I'm reassured that mum receives safe care and is happy. I have no hesitation in recommending Fairholme House. I always feel welcome there, and enjoy seeing everyone.


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Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with Fairholme House. For the last 9 months they have provided excellent care for my cousin, who has dementia as well as mobility problems. She is better fed than she ever has been in her life! She was lonely when she got housebound, and now much enjoys the company and the many
activities. She (and the home) are always meticulously clean and her hair nicely done. We are always welcome to visit and staff are so helpful.

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Overall Experience  Overall Experience 5.0 out of 5

We love Fairholme House, it’s such a family, fun home. All the staff know each resident's personalities/likes/dislikes. The care home is clean and our family member is always really clean. We feel she is in safe hands which was so important to us. The owners are easily contactable which is great.

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Overall Experience  Overall Experience 5.0 out of 5

Fairholme is a perfect home for my mum. She is cared for by some of the kindest, loving people who treat her as if she was their own mother.
She is encouraged to join the others for lunch in the dining room (set beautifully with tablecloths and napkins) but no one is ever made to do something if they
don't want to.
All of Mum's needs are considered- personal care, mental stimulation, and social interaction as well as food and nutrition - good, traditional home cooking that Mum likes with a choice at each course.
There are activities going on throughout the week which are varied and encourage participation and interaction.
The overall feel is of a big family living together. This seems to be the aim of all the kind people running Fairholme. I am always welcomed when I visit and it is a lovely place to be.
I am so pleased that I found Fairholme (following a personal recommendation) as I feel confident that Mum is in the best place she could possibly be.

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Overall Experience  Overall Experience 5.0 out of 5

My father was previously in a large group-run care home, and Fairholme is ten times better. All the staff are very caring to their residents. Not once have I seen any staff not wanting to help my dad. He has been at Fairholme for about ten weeks and is really happy. The staff promptly respond to calls,
usually within a few minutes; previously, at another home, he was lucky to get a response within half to an hour!
They have good security, and I’m happy that he is being looked after safely and professionally. I would fully recommend Fairholme House to any of my friends.

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Overall Experience  Overall Experience 5.0 out of 5

This care home is very unique. It’s more like a home than normal care homes. An old building set in a lovely village.
It’s a family owned business which means a closer relationship with family and residents.
The staff are very helpful and caring and give the care which suits personnel. My mum was
in there for two weeks and the staff were lovely to her.
My mum can be demanding at times so always a worry when she goes to respite.
She left happy and willing to go back.

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Overall Experience  Overall Experience 5.0 out of 5

Fairholme kindly looked after my husband whilst I had surgery. The care and kindness he received were exemplary. The food was delicious and was always available throughout the day. His room was also very comfortable.
Three years earlier my very elderly mother was well cared for at Fairholme which
is why I felt happy having my husband spend his two weeks’ respite at the home.

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Overall Experience  Overall Experience 5.0 out of 5

My experience with Fairholme House has been nothing but positive. The team at the home are kind and caring and communicative. It has been a tough time for the carers at the home due to COVID restrictions and the challenges it has brought but the staff have never let the challenges affect the care of
the residents. I would highly recommend Fairholme House and the team who work there, my friend feels safe and secure and is very happy.

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Overall Experience  Overall Experience 5.0 out of 5

After long deliberations over finding the best place for Mum, Fair Holme House ticked all the boxes. My mother has been a resident for almost 12-months. I never thought she’d settle in a residential care home. But from the first visit, she was taken by the staff and made so welcome. Moving in during
the pandemic wasn’t ideal, she was extremely anxious, but the staff were amazing, and within the first few days, it was evident. It was definitely the right place. It’s very welcoming and homely. Not full of long clinical corridors and generic rooms. Not only are the staff amazing, she sings the praises constantly about the lovely homecooked food. She took in a biscuit barrel full of supplies ‘just in case you don’t get enough grub!’ I took them away with her consent as she says, ‘you don’t go hungry in here. Mum feels very at home in a safe environment.12-months on, she’s happier than ever. Don’t take my word for it, ask her yourself.

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Overall Experience  Overall Experience 5.0 out of 5

When I could no longer provide the care needed for Mum, who has Dementia, I chose Fairholme House. From my first visit, I knew it was the right place, as it was small and very homely. The care and attention given is absolutely brilliant. They appear to have good communication with the doctors and health
care team, which is crucial. Mum has been at Fairholme for 6-months and has settled in well and is very happy.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has only been a resident for the past few weeks but with credit to the staff, she has settled and is happy. She has a lovely room overlooking the garden with a en suite that is kept clean and although small, this means she can use it safely and independently day and night. She enjoys the entertainment
and the company of other residents which is nice to see. Food is freshly prepared and frequent and I am pleased to know she has gained weight. As well as the dedicated staff, the management and owners are easily approachable and can answer any questions or concerns you may have. As this is a smaller home with a wonderful homely atmosphere, visitors are always welcomed. It is so beneficial to know that your relative is safe and happy and well cared for, making difficult decisions much easier.

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Overall Experience  Overall Experience 5.0 out of 5

My other has been a resident at Fairholme House for the last six-plus years. To summarise:


The manager and her team of carers are second to none. They have during my mother's time at Fairholme showed compassion, dedication, skill, good humour, respect, understanding and kindness - doing a job that

must be quite stressful, especially during the pandemic.


The food is of the highest quality - served on beautifully laid tables - and homemade cakes and hot drinks are available to residents (and visitors!) between meals.


Communication between relatives and the manager/staff and the owners is extremely easy and questions and suggestions are always welcomed and carefully listened to. As a visitor, I have always been made to feel very welcome.


Entertainment - of high quality - is frequently arranged.


We simply could not have found a better residential care home.


Reply from Asgherali Gulamhussein, Director at Fairholme House

Dear Caroline,
Thank you so much for your excellent review.
I will be passing this on to the staff members who will be proud of the care they give to mum and all the other residents at Fairholme House.
They all love mum to bits and she is very good at getting her own way and getting things done for her, not to forget the liquorice all sorts!


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Fairholme House for several years and is very happy there. The staff are particularly friendly and helpful and always make me feel welcome. They all worked extremely hard during the various lockdowns to keep the residents safe.
My mother has enjoyed the various entertainments
laid on and she loves sitting in the very pretty garden in the good weather.
I cannot speak highly enough about all the staff, they are like a family to me and my mother.

Reply from Asgherali Gulamhussein, Director at Fairholme House

Dear Anne,
Many thanks for your kind words and brilliant review.
It is greatly appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since September 2021. On visiting the home before my mother moved in, the Manager and owners were so welcoming, kind and understanding and I immediately felt that my mother would like it there. All of the staff are always friendly and respectful. My mother seems to have
settled in well and is enjoying having company and the people around her. She had a short period after moving in when she was very poorly and I cannot commend the Manager and staff for all they did to assist with her recovery.


My mother loves her room which is bright, clean and airy. The home and communal areas always look clean and tidy. My mother enjoys being in her room watching TV but also enjoys group activities in the lounge. There is regular entertainment such as a singer coming in which my mother thoroughly enjoys. I feel at ease knowing she is somewhere safe and is looked after by such caring staff.


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Overall Experience  Overall Experience 4.0 out of 5

My mother has recently relocated to Fairholme House from a much larger (and more expensive) care home in Somerset. From minute one the staff have been both efficient and friendly, immediately putting mum at ease and welcoming her to the new environment. After her first three weeks, mum is very happy
in her placement and in particular makes frequent reference to the quality, style and choice of food on offer which she thoroughly enjoys. She also comments on the friendly nature and consistency of staff, both factors standing at odds with her previous home.


From a personal standpoint, I have found the management team easy to deal with and very accessible. They have speedily reacted to one or two minor requirements to enhance mum’s comfort. I believe that whilst Fairholme is operating within an older property, which does bring its own issues, service provision appears excellent and to be commended.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was a resident at Fairholme House for 5 years. During that time, my mother-in-law was treated with dignity and respect. The manager always went above and beyond to provide exceptional care right up until my mother in law passed away. There would have been no better place for my mother
in law to be during these tricky years, that she was unable to care for herself. The owner also always treated my mother in law with the utmost respect and us as a family, we were so welcome and felt at home whenever we visited, which my husband did every day.

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Overall Experience  Overall Experience 5.0 out of 5

My Mother was diagnosed with dementia a few years ago and has been a resident of Fairholm since.
The staff have always been very friendly and helpful to her and to my family when we call or visit. My mother is always complimentary about the staff when I talk to her.
Her room is decorated with her
own pictures and ornaments and she overlooks the walled garden which makes her happy.
She has her own TV, newspapers and books if she wants to read on her own or she can go downstairs to the communal area to be with other residents.

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Overall Experience  Overall Experience 5.0 out of 5

It is a very hard and tough decision to decide that your parent needs to go into care, but from the moment I contacted Fairholme House to Dad’s arrival last year I was treated with kindness, understanding and respect by all staff. Dad has settled in well and is extremely well cared for by the staff,
District Nurses and a local Doctor as required. The food is very good and staff soon got used to Dad’s likes and dislikes!


The main meal is served at noon and all residents are encouraged to sit down together, which I think is important. Supper is more informal and there is always a good selection offered to residents. Fairholme has a warm and homely feel to it and all communal areas are clean and tidy. Staff engage with residents and are understanding and respectful of their needs.


Dad enjoys the variety of activities that are in place at the home.


Reply from Asgherali Gulamhussein, Director at Fairholme House

Dear J.H,


Many thanks for your review and kind words.
It's an absolute pleasure to have Dad as a resident at Fairholme House.
We normally chat to him during our weekly visits and he has some great stories to tell.
I will forward this review to the staff who will feel very appreciated.


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Current Review Score: 9.5 (9.467)

Overview of Review Score

The Review Score of 9.5 (9.467) out of 10 for Fairholme House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.967 for Fairholme House is calculated as follows: ( (58 Excellents x 5) + (2 Goods x 4) ) ÷ 60 Ratings = 4.967

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Fairholme House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jul 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Frequently Asked Questions about Fairholme House

What types of Care is Fairholme House registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fairholme House provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Fairholme House have?

There are 20 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Fairholme House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fairholme House to the centre of Banbury?

1.7 mile(s) as the crow flies, distance by road may be significantly further.