Featherton House

Chapel Square, Deddington, Banbury OX15 0SG
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9.6 98 Reviews
  • Featherton House, Banbury
Welcome to Featherton House, a boutique residential care home nestled in the picturesque Oxfordshire village of Deddington. The charming period building is just a short walk from the village centre and the historic church, offering residents a tranquil and convenient setting.

The courtyard garden, lovingly tended by the residents' gardening club, provides a peaceful retreat with ample seating areas to enjoy the outdoors.

Inside, you'll find a hair salon and a stunning conservatory dining room at the heart of the home, where residents can enjoy restaurant-style table service and delicious home-cooked meals prepared by the talented on-site chef, with some ingredients sourced locally.

Featherton House prioritises the independence and well-being of residents, offering a range of care options including full-time, respite, and convalescent care. The dedicated and qualified staff respect each individual resident and encourage them to live life to the fullest, supporting them in reaching their full potential.

Residents can participate in a wide range of activities and outings, from flower arranging classes to games, quizzes, and visits to the local church. The team also organises trips to nearby attractions, providing opportunities for exploration and connection with the community.

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Care Provided by Featherton House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Hilda Sanyika (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (21)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Featherton House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Residential Care from £1,450
  • (these prices are only a guideline, please contact Featherton House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Drop in or call and arrange for an appointment to come and visit


Featherton House Reviews (98)

Total of 98, showing 21-40
9.6

Featherton House has a Review Score of 9.6 (9.610) out of 10, based on 10 reviews in the last 2 years. Over all time Featherton House has 98 reviews.

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Review from T B (Daughter of Resident) published on 28 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When visiting mum I have always found her to be treated with kindness and respect. I can say goodbye to her knowing that the staff will look after her with care and consideration and I thank them and the management team for continuing hard work.

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Review from E N (Daughter of Resident) published on 17 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been at Featheron House for nearly three years now, and we have every confidence that she is being extremely well looked after. The staff are great at understanding our mother's particular needs, and she is treated with respect and obvious affection. Our sincere thanks go to the wonderful
team of care staff at Featherton House.

Reply from Agi Rygala, Manager at Featherton House

Thank you so much for your amazing feedback. I will pass all your comments to all the staff at Featherton House.


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Review from Edna S (Resident) assisted by family/friend published on 26 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum enjoys the atmosphere and the companionship of her home. Feels safe and secure in these times particularly. She agrees it's a very good place to be and is looking forward to being out in the garden, she is already planting seeds, with help, in readiness!

Reply from Agi Rygala, Manager at Featherton House

Thank you so much for your amazing feedback, I will pass all your comments to all the staff at Featherton House.


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Review from Susan O (Daughter of Resident) published on 24 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During this difficult time for all of us it has been a blessing that we know Mum is safe and secure. Being able to now visit has been a real boost to Mum and me. I know she's looking forward to getting out into the garden again especially as it has been revamped.

Reply from Agi Rygala, Manager at Featherton House

Thank you so much for your great review, the staff and I are so pleased with your comments.


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Review from S R (Daughter of Resident) published on 18 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Featherton House provider is a very professionalised caring homely service. The Covid-19 has produced major challenges which have been dealt with very well. The staff are consistent careing many have worked there for some years. The food always looks excellent, fresh with plenty of choice and individual
needs centred for.

Reply from Agi Rygala, Home Manager at Featherton House

Thank You for your review, the staff will be very pleased with your comments as am I.


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Review from M C (Son of Resident) published on 18 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Featherton House has always felt very welcoming and well run, friendly. This year is obviously extremely challenging and everyone is too be commended for keeping Covid infection away. My regret is that visiting is curtailed and meeting outside only possible when the weather is clement. I understand
this is being addressed but it would be nice to visit soon. My mother feels cut-off from family and friends which affects their well-being. A good job is being done in difficult times.

Reply from Agi Rygala, Home Manager at Featherton House

Thank You so much for your great review, the staff and I are so pleased with your comments.


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Review from K Y (Son of Resident) published on 15 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very happy at Featherton House and regards it as his home and all the staff his extended family. Not only is he made to feel at home, but anyone visiting is also made to feel at home.

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Review from G J (Daughter of Resident) published on 14 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Featherton House has a homely, friendly atmosphere, helped by its relatively small size. The staff know the residents well and respond to their individual needs. The standard of care is excellent. My mother, who was initially reluctant to accept care, often praises the staff and tells me how well-cared-for
she is at Featherton House.

Reply from Agi Rygala, Home Manager at Featherton House

Thank you so much for your amazing feedback, I will pass all your comments to all the staff at Featherton House. With kind regards.


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Review from M L (Great-Niece of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst it is correct that Featherton House is a lovely old building, nicely furnished and decorated and the food and drink is like a hotel - it is really the staff that make this such a wonderful place. I wouldn't hesitate to recommend to anyone, my relative is happy and well cared for here.

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Review from C R (Daughter of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What makes Featherton is the staff. They are always pleasant and welcoming to relatives and kind and respectful to residents.

Reply from Agi Rygala, Home Manager at Featherton House

Thank you very much for your great feedback, we are pleased to see that we have been providing services up to your satisfaction. I will pass your comments to all the staff at Featherton House. With kind regards.


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Review from Sally L (Daughter of Resident) published on 3 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Featherton House for almost 8 years and has been treated throughout with the utmost dignity and love. Her care has been excellent throughout. Because of COVID-19, I have not been able to see her for the past 12 weeks, but I have always been confident that she has been well looked
after and happy in her environment. I cannot spea highly enough of the staff. I am so grateful.

Reply from Agi Rygala, Manager at Featherton House

Thank you very much for your great feedback, we are pleased to see that we have been providing services up to your satisfaction. I will pass your comments to all the staff at Featherton House. With kind regards


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Review from Janet K (Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and very comfortable.

Reply from Agi Rygala, Manager at Featherton House

Thank you so much for your amazing feedback, I will pass all your comments to all the staff at Featherton House.
With kind regards


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Review from Jessica B (Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very pleasant and helpful.
Very clean.
Food is satisfactory.
Fun.
Rooms are satisfactory.

Reply from Agi Rygala, Manager at Featherton House

Thank you for your positive feedback, we are so happy that you are satisfied with our services. I will pass your comments to all the staff at Featherton House.


With kind regards


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Review from D W (Daughter of Resident) published on 9 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been a resident at Featherton for many years and is very happy there. He knows all the staff and they treat him with both respect and dignity. He enjoys chatting with them and they understand his sense of humour. My father needed medical help and taking to different appointments. They
have also supported our family through some very difficult circumstances. If you ask my father about Featherton, he will tell you that it's his home and that he is happy there.

Reply from Agi Rygala, Manager at Featherton House

Thank you so much for your kind words. With kind regards, Agi.


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Review from John B (Son of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff, happy atmosphere in Featherton House. I visit here most days each week and it never changes. The office door is always open for a chat if required.

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Review from B O (Son of Resident) published on 6 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Featherton House is friendly and family orientated. The staff are helpful and my family member is very happy here.

Reply from Karen Williams, Regional Manager at Featherton House

Thank You for review, the staff will be very pleased with your comments as am I.


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Review from D R (Grandson of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my nan in Featherton House many times and was always impressed with its overall appearance. Staff treated nan like family, which made us feel at ease.

Reply from Karen Williams, Regional Manager at Featherton House

Thank you for your review, it's nice to know that the staff team at Featherton treated your Nan like a family member and that you were happy with the care and the environment.


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Review from P T (Friend of Resident) published on 29 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Featherton frequently and have always found the staff very accommodating. The food is lovely and home cooked and all residents are treated with the utmost respect.

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Review from Maxine S (Great-Niece of Resident) published on 28 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Featherton is like home from home. The care given by the staff is second to none, both day and night. We were always made to feel welcome whatever time we visited. My Great Aunt had a relatively short stay but made great friends, enjoyed many tasty meals (frequently commented on) and loved her upstairs
room.
A summer trip to Cotswold Wildlife Park was one of her favourite outings, along with an outing for a pub lunch!

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Review from Judith C (Daughter of Resident) published on 27 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed for a respite whilst I was on holiday. What a wonderful home.
I know she was being looked after so well. I didn't worry at all.

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Current Review Score: 9.6 (9.610)

Overview of Review Score

The Review Score of 9.6 (9.610) out of 10 for Featherton House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.610 for Featherton House is calculated as follows: ( (79 Excellents x 5) + (32 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 118 Ratings = 4.61

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Featherton House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Sep 2017

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

Hilda

Hilda Sanyika

Job Title: Care Home Manager

Welcome to Featherton House Care Home, where we offer boutique senior living near Banbury. I am delighted to have been welcomed into the Featherton House family and look forward to maintaining the high standards of service for which this home has become renowned.


When I first arrived at Featherton House, I was struck by the wonderful family-orientated atmosphere, and how it is beautifully run by highly professional staff. The residents have been incredibly welcoming and it is a lovely place to be.


We also have several generations of the same family working here, which really adds to the family feel of the home, something our residents tell us they love time after time.


Featherton House allows residents to continue to live a thriving village life. We are based at the heart of the beautiful village of Deddington, just off Market Place, with great connections to the church and other local organisations.


To achieve the best possible experience for residents, I believe that listening to their wishes and suggestions is key. We hold regular meetings to find out what new things they would like to try.