Featherton House

Chapel Square, Deddington, Banbury OX15 0SG
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9.6 98 Reviews
  • Featherton House, Banbury
Welcome to Featherton House, a boutique residential care home nestled in the picturesque Oxfordshire village of Deddington. The charming period building is just a short walk from the village centre and the historic church, offering residents a tranquil and convenient setting.

The courtyard garden, lovingly tended by the residents' gardening club, provides a peaceful retreat with ample seating areas to enjoy the outdoors.

Inside, you'll find a hair salon and a stunning conservatory dining room at the heart of the home, where residents can enjoy restaurant-style table service and delicious home-cooked meals prepared by the talented on-site chef, with some ingredients sourced locally.

Featherton House prioritises the independence and well-being of residents, offering a range of care options including full-time, respite, and convalescent care. The dedicated and qualified staff respect each individual resident and encourage them to live life to the fullest, supporting them in reaching their full potential.

Residents can participate in a wide range of activities and outings, from flower arranging classes to games, quizzes, and visits to the local church. The team also organises trips to nearby attractions, providing opportunities for exploration and connection with the community.

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Care Provided by Featherton House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Hilda Sanyika (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (21)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Featherton House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Residential Care from £1,450
  • (these prices are only a guideline, please contact Featherton House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Drop in or call and arrange for an appointment to come and visit


Featherton House Reviews (98)

Total of 98, showing 61-80
9.6

Featherton House has a Review Score of 9.6 (9.610) out of 10, based on 10 reviews in the last 2 years. Over all time Featherton House has 98 reviews.

Overall Experience

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Review from Madeleine G (Friend of Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is outstanding in every way. The loving attention and care given, often to quite difficult residents, is without doubt excellent. Nothing is too much trouble. The home is beautifully clean and welcoming (even to visitors) the programme of interests and activities is exceptional with something
special every day, allowing residents to choose to join in or not as they wish. I would thoroughly recommend this particular care home any time.

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Review from J D (Granddaughter of Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has lost most of her sight and her hearing and Featherton has been the perfect place for her. The facilities are excellent and the staff go above and beyond to make sure that all the residents are content and happy.

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Review from Keith S (Son-in-law of Resident) published on 21 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has now been at Featherton for 12 months, following the death of my father-in-law who was looked after there in the last few weeks of his life. The care my father-in-law received was outstanding and it was because of this that my mother-in-law chose to go there. The care she has,
and continues to receive is also exemplary. Featherton is a real home led by the Manager who is 100 per cent committed to her residents, their overall wellbeing, safety and quality of life and this is the same for her dedicated team of staff most of whom have been there for many years. The care, respect, love and compassion shown to the residents is quite fantastic.
Quite apart from this, you can be guaranteed to receive a big smile and warm welcome when visiting and good nourishing food!

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Review from A W (Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident for nearly 6 years. I am very happy at Featherton House and they look after me very well. I love the activities and have a lovely room.

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Review from W J (Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living at Featherton House very much. The staff are all friendly and helpful and I enjoy my family visits and activities. I feel safe and comfortable. I can go to my manager whenever I want to, her door is always open. I am very happy here. I have opportunities to visit National Trust and other
outings.

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Review from Joan (Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident for two years and have had a pleasant time. Caring staff and friendly co residents. The management and other staff and helpers always ready to advise and explain. A rest home from home!

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Review from Cecilia (Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very comfortable and safe and I like living here. The staff are all very nice. The manager is nice too. The food is very nice always. I would not like to live anywhere else.

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Review from Robert M (Resident) assisted by family/friend published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and I feel very well looked after. I feel I am very fortunate to be a resident here. I have a lovely warm room with comfortable chairs and a television. I also have my own bathroom. The food is delicious. Featherton is very homely.

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Review from Pam (Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living at Featherton I get on with the staff very well and enjoy my meals. I've got no complaints at the moment. Everyone seems very happy. I like my room very much because of the big window. It's also nice to have my hair done every week by the hairdresser. I am visited quite often mostly by
my niece and sister. I am very fond of the afternoon cake although I know I shouldn't really have it.

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Review from D Y (Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like this home it is excellent. The staff are all lovely. My room I am very happy with . I have the privacy to do as I like. The staff all give me dignity and I get on very well with everyone. The manager is always there if I need her.

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Review from Charles L (Son-in-law of Resident) published on 20 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law lived very happily at Featherton House during her final time of her life. She engaged fully within the vibrant welcoming atmosphere and was always ready to return after family outings. The compassion shown by the manager and her loyal team of helpers was second to none when my mother
in law's end finally came. Following on, my father in law is now living at Featherton. He has become increasingly frail, but is always given the utmost respect and compassion and care which is second to none. When arriving at Featherton one is always greeted by a very warm and friendly atmosphere and the building is very homely. Whilst all the care and facilities are first class you feel very much at home rather than in a stereotypical care home. I would recommend Featherton to anybody and would be very happy to live here myself in older age when the need arises.

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Review from S S (Friend of Resident) published on 18 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Featherton House is outstanding in the level of care given to residents, and the friendly atmosphere encouraging them to participate in activities. The carers are of a particularly high standard. The choice of food is good and refreshments are available whenever needed. The fact that care is available
24 hours is obviously a reassurance for both residents and their relatives. Encouragement is given to these who wish to share their life experiences.

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Review from Ron C (Son of Resident) published on 18 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very professional, caring and friendly and make the residents feel as though it is their home. They utilise the facilities they have extremely well and have regular entertainment for all the guests. They involve family as much as they want to be which helps create the family atmosphere
and helps the residents settle into their new environment in the early days.

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Review from Maureen C (Daughter-in-law of Resident) published on 18 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law stayed at Featherton House for a period of 19 months. During her stay she was made extremely welcome and comfortable that too included all our family and friends that visited her. All the staff were always welcoming, cheerful and kind, never failing to offer us refreshments on our
visits. In Margaret's last few months at Featherton, her health failed but the quality of care certainly did not, if anything all the staff became more helpful and caring and nothing was ever too much trouble. Featherton House itself is full of character and is always kept clean to immaculate standards, the food always smelt and looked very appetising and there is always opportunity for guests to lunch with the residents. For those that cannot venture out on their own their is a delightful garden to use, regular entertainment plus the opportunity to be taken on trips to the town, garden centre etc. All in all a wonderful caring place to be.

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Review from Stephanie (Daughter-in-law of Resident) published on 15 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The discovery of Featherton has been amazing for our family. My mother in law was very recently bereaved and left her childhood home to move nearer to us. She has a long standing serious illness and needs particularly sensitive care. The staff at Featherton have been fantastic at looking after her.
The care they provide is forever patient, sympathetic and warm; nothing is too much trouble. The home itself is fabulous, warm, clean and beautifully furnished. The food is delicious and all dietary requirements of my mother in law have been catered for without question. As a result my mother in law has been able to relax and settle in to her new home quickly; she is happy, supported and content to spend the rest of her life in this wonderful place.

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Review from Mary B (Resident) published on 14 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love being at Featherton House. Everybody is helpful and I have a lovely room. I love the food and I am proud to say I have put on weight. We have great entertainment including a fabulous party at Christmas and do many quizzes and crosswords and all have a great laugh. We go out when weather permits.
There could be no better home.

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Review from Angela S (Friend of Resident) published on 13 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always a welcome whenever I visit. Residents are busy with their activities, embroidery, jigsaw puzzles, flower arranging, word games. I've never been to a home with so much going on. There is always a happy atmosphere, lots of photographs on the walls. Residents help each other. The rooms
are comfortable and clean.

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Review from Rosemary P (Friend of Resident) published on 13 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had contact with Featherton House for some 12-15 years, through friendship with various residents. I have always been impressed with the quality of care provided by the staff, their warmth and flexibility and their sensitivity to the needs of the individual. My friends have always been happy
here.

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Review from Guy W (Son of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been very impressed by the quality of the care provided by the staff at Featherton. The balance between giving residents the support they need and the dignity they deserve is first-rate. My mother is well understood, well cared for and, as far as is possible for an infirm 91 year old.
Very
happy, the staff show remarkable levels of patience, good humour and professional skill. I am very grateful to them all, especially the manager.

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Review from Catherine G (Friend of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting Featherton over the past year has always been a pleasure and it had been wonderful to see my friend flourishing in the care here.

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Current Review Score: 9.6 (9.610)

Overview of Review Score

The Review Score of 9.6 (9.610) out of 10 for Featherton House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.610 for Featherton House is calculated as follows: ( (79 Excellents x 5) + (32 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 118 Ratings = 4.61

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Featherton House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Sep 2017

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

Hilda

Hilda Sanyika

Job Title: Care Home Manager

Welcome to Featherton House Care Home, where we offer boutique senior living near Banbury. I am delighted to have been welcomed into the Featherton House family and look forward to maintaining the high standards of service for which this home has become renowned.


When I first arrived at Featherton House, I was struck by the wonderful family-orientated atmosphere, and how it is beautifully run by highly professional staff. The residents have been incredibly welcoming and it is a lovely place to be.


We also have several generations of the same family working here, which really adds to the family feel of the home, something our residents tell us they love time after time.


Featherton House allows residents to continue to live a thriving village life. We are based at the heart of the beautiful village of Deddington, just off Market Place, with great connections to the church and other local organisations.


To achieve the best possible experience for residents, I believe that listening to their wishes and suggestions is key. We hold regular meetings to find out what new things they would like to try.