Our fees are charged per person, per week. We do not require a deposit and we do not require a guarantor. This will include the provision of personal care, food and drink (including snacks), heating, lighting, equipment, laundry, insurance of personal items (except individual items worth more than £1,000), and
in-house activities.
Informal visits welcome by appointment. Relatives and friends welcome to visit at any time during the day, and there is the opportunity to purchase a meal in the home if they wish to do so, by prior arrangement.
Ample parking at the home for visitors.
Framland has a Review Score of 9.6 (9.649) out of 10, based on 19 reviews in the last 2 years. Over all time Framland has 32 reviews.
Review from S H (Daughter of Resident) published on 17 March 2025
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Review from E E (Friend of Resident) published on 30 January 2025
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Reply from Pum Dim Skinner, Manager at Framland
Thank you for your review. We are a small care home and know each of our family members' needs (we called our resident family member) and treat them like our own family.
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Review from S O (Daughter of Resident) published on 23 September 2024
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Reply from Pum Dim Skinner, Manager at Framland
Thank you for the review. When your mum was here with us, She played piano for our services and devotions. She always had a beautiful smile for us and she will be greatly missed.
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Review from Jo K (Daughter of Resident) published on 20 September 2024
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Reply from Pum Dim Skinner, Manager at Framland
Thank you very much for the review. The residents that live in our home are treated as our own family.
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Review from Sue H (Regular Volunteer) published on 24 July 2024
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Reply from Pum Dim Skinner, Manager at Framland
Thank you for your review. All the team are doing their best to meet the needs of the residents.
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Review from Alec B (Resident) published on 19 February 2024
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Reply from Pum Dim Skinner, Manager at Framland
Thank you for the review. You are coping really well and adjusting to life at Framland. Thank you very much for your contribution to help with services and devotions when you can.
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Review from R H (Daughter of Resident) published on 31 January 2024
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Reply from Pum Dim Skinner, Manager at Framland
Hi,
Thank you very much for your review. We are celebrating that we are able to encourage your mum to join in our meal times, activities and services.
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Review from Duncan M (Husband of Resident) published on 25 January 2024
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Reply from Pum Dim Skinner, Manager at Framland
Thank you very much for your review. We have a good team who are truly kind to our family members.
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Review from S G (Daughter of Resident) published on 8 November 2023
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Reply from Pum Dim Skinner, Manager at Framland
Thank you for your review. We are very happy to care for your mum. Getting to know her is a blessing.
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Review from E B (Daughter of Resident) published on 26 September 2023
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Reply from Pum Dim Skinner, Manager at Framland
Thank you for your feedback. We always go to your dad's room and converse well daily.
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Review from A C (Daughter of Resident) published on 20 September 2023
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Reply from Pum Dim Skinner, Manager at Framland
We love to have your dad back here at Framland. He sang well in our services and devotions.
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Review from Annie K (Friend of Resident) published on 21 August 2023
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Reply from Pum Dim Skinner, Interim Manager at Framland
Thank you very much for your review. The team encourages our family members to be occupied at all times.
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Review from Pauline S (Sister of Resident) published on 11 August 2023
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Reply from Pum Dim Skinner, Interim Manager at Framland
Thank you very much for your review. I am delighted that you feel our family life at Framland.
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Review from Isabelle T (Daughter of Resident) published on 10 August 2023
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Reply from Pum Dim Skinner, Interim Manager at Framland
Thank you for your feedback. The team is pleased to care for your mum and make tea whenever she asks.
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Review from Gareth S (Son of Resident) published on 9 August 2023
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Reply from Pum Dim Skinner, Interim Manager at Framland
Thank you very much for the feedback. I am pleased that your mum is always happy to come back to Framland home.
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Review from Marion R (Daughter of Resident) published on 8 August 2023
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Reply from Pum Dim Skinner, Interim Manager at Framland
Thank you for your comment. We aim to give person-centred care to all our family members at Framland at all times.
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Review from Liz N (Sister of Resident) published on 7 August 2023
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Reply from Pum Dim Skinner, Interim Manager at Framland
Thank you for your comment. We all try our best daily to ensure our family members are comfortable and their needs are met.
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Review from M Y (Husband of Resident) published on 11 July 2023
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Reply from Pum Dim Skinner, Interim Manager at Framland
Thank you for the review and for commending Framland as a centre of loving care. Our team will continue to share our loving care with all the family members at Framland.
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Review from Eve R (Friend of Resident) published on 27 June 2023
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Reply from Pum Dim Skinner, Interim Manager at Framland
Thank you for your kind review. The whole team work together to promote our family members' independence and choices.
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Review from J C (Resident) published on 6 February 2023
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Reply from Pum Dim Skinner, Interim Manager at Framland
Thank you for your kind words. We are happy to have you here at Framland.
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The Review Score of 9.6 (9.649) out of 10 for Framland is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.649 for Framland is calculated as follows: ( (151 Excellents x 5) + (64 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 222 Ratings = 4.649
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Framland is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Feb 2018
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Job Title: Registered Home Manager
Joined: 2022
Registered Home Manager
Job Title: Administrator
Joined: 2019
Miriam became a committed Christian as a teenager and has subsequently served her local church, including working as an administrator for a church in Cardiff.
Since moving into the area, she has supported the work of Framland and attended their special events, including playing the cello for their Christmas services and at the annual garden party. She loves being part of the Framland staff team, helping to provide a caring and compassionate home for the family members.
Outside of work, she enjoys cooking and baking, and spending time with her family.
Job Title: ACE
Joined: 2021
‘Dave is a proud Yorkshire man who travelled the world but found Jesus in Norwich at a Billy Graham event. Having started his working life as an artist and graphic designer, he was called into Christian ministry at the age of 21. Roles he has taken on have included Christian Youth Work with YFC, Youth Pastor & Evangelist, Drug & Alcohol treatment worker, Youth Advisor and Toilet-roll Maker. Dave describes himself as a genuinely shy man who God put on the frontline of service.
As our Activities & Community Engagement (ACE) Facilitator at Framland, Dave oversees the programme of activities, which includes managing the team of volunteers. He loves working with older people, especially hearing the stories of the amazing lives they have lived.
By his own admission he is someone you will not find on a sports field but rather in the warmth, playing his guitar or reading a book.
A proud father of four and grandfather of 10, he, together with his wife, enjoys the adventure of all that life and world has to reveal.’