Our fees are charged per person, per week. We do not require a deposit and we do not require a guarantor. This will include the provision of personal care, food and drink (including snacks), heating, lighting, equipment, laundry, insurance of personal items (except individual items worth more than £1,000), and
in-house activities.
Informal visits welcome by appointment. Relatives and friends welcome to visit at any time during the day, and there is the opportunity to purchase a meal in the home if they wish to do so, by prior arrangement.
Ample parking at the home for visitors.
Framland has a Review Score of 9.6 (9.649) out of 10, based on 19 reviews in the last 2 years. Over all time Framland has 32 reviews.
Review from Joan C (Resident) published on 11 August 2022
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Reply from Aramintta Creasey, Registered Manager at Framland
Thank you for your review.
It is amazing to work at Framland and we have loved having you here.
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Review from Nigel W (Son of Resident) published on 9 August 2022
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Reply from Aramintta Creasey, Registered Manager at Framland
Thank you for your kind review. All the team work so hard to ensure we provide the best possible care. It is a privilege to care for your mother.
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Review from A D (Son of Resident) published on 27 June 2022
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Reply from Aramintta Creasey, Registered Manager at Framland
Thank you for your reviews and suggestions, I will pass these on to the way we care lead and get these implemented for mum as soon as we can.
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Review from E D (Day Care) published on 27 June 2022
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Reply from Aramintta Creasey, Registered Manager at Framland
Apologies the emails are slow to be responded to. Please do call us and select the team you wish to speak to for a faster response. If there is a specific query please do let me know directly and I will try and assist you as quickly as possible. Thank you again for your review.
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Review from Ruth M (Daughter of Resident) published on 27 June 2022
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Reply from Aramintta Creasey, Registered Manager at Framland
thank you for your review. It is a privilege and pleasure to be allowed to care for your mum and all the other mums and das here at Framland.
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Review from Jane S (Daughter of Resident) published on 27 June 2022
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Reply from Aramintta Creasey, Registered Manager at Framland
Thank you for your review. We all love working her at Framland and knowing that people can see this is encouraging. I will pass the compliments on to the team.
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Review from Joan C (Resident) published on 27 December 2021
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Review from M P (Resident) published on 31 August 2021
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Review from E N (Daughter of Resident) published on 29 December 2020
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Review from Derek F (Regular Volunteer) published on 27 July 2020
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Review from Andy k (Son of Resident) published on 18 November 2019
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Review from Sarah R (Granddaughter of Resident) published on 18 November 2019
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The Review Score of 9.6 (9.649) out of 10 for Framland is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.649 for Framland is calculated as follows: ( (151 Excellents x 5) + (64 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 222 Ratings = 4.649
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Framland is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Feb 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Home Manager
Joined: 2022
Registered Home Manager
Job Title: Administrator
Joined: 2019
Miriam became a committed Christian as a teenager and has subsequently served her local church, including working as an administrator for a church in Cardiff.
Since moving into the area, she has supported the work of Framland and attended their special events, including playing the cello for their Christmas services and at the annual garden party. She loves being part of the Framland staff team, helping to provide a caring and compassionate home for the family members.
Outside of work, she enjoys cooking and baking, and spending time with her family.
Job Title: ACE
Joined: 2021
‘Dave is a proud Yorkshire man who travelled the world but found Jesus in Norwich at a Billy Graham event. Having started his working life as an artist and graphic designer, he was called into Christian ministry at the age of 21. Roles he has taken on have included Christian Youth Work with YFC, Youth Pastor & Evangelist, Drug & Alcohol treatment worker, Youth Advisor and Toilet-roll Maker. Dave describes himself as a genuinely shy man who God put on the frontline of service.
As our Activities & Community Engagement (ACE) Facilitator at Framland, Dave oversees the programme of activities, which includes managing the team of volunteers. He loves working with older people, especially hearing the stories of the amazing lives they have lived.
By his own admission he is someone you will not find on a sports field but rather in the warmth, playing his guitar or reading a book.
A proud father of four and grandfather of 10, he, together with his wife, enjoys the adventure of all that life and world has to reveal.’