Kirlena House Care Home (Auditcare)

18 Kennington Road, Kennington, Oxford OX1 5NZ
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8.8 15 Reviews
  • Kirlena House Care Home (Auditcare), Oxford
Auditcare Care Homes offer short-term and long-term residential care and specialist dementia care in a safe, comfortable and happy environment.

Kirlena House Care Home is unique in that it is a small home (max. 14 residents) that is made to feel like your home. Their professional and experienced care team and management strive to create your individual home environment.

They are supported by a fantastic local medical and nursing team from the Kennington and Botley area that work closely with us to deliver personalised care to you.

Auditcare Care Homes Group is a family run care organisation established in 1985.

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Care Provided by Kirlena House Care Home (Auditcare)

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 14 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Magdalena Liskiewicz (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (14)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010

Funding & Fees Guide for Kirlena House Care Home (Auditcare)

  • Free initial health assessment to give you an affordable and effective care fee proposal


    A free nutrition and diet assessment will be completed on admission, and choice of nutritious meals as well as snacks and drinks will be offered throughout the day. Our chef creates fresh and nutritious meals throughout the day with drinks included.


    A room for your own personal (most with ensuite)


    An electronic Person Centred Care plan that can be monitored by relatives/friends (subject to consents): full care plan monitors all heath concerns, updates your social and recreational activities and interests, and as far a reasonably possible to meet your particular interests.


    Our management and care team will liaise on your behalf with the relevant Health Professionals. This includes arranging appointments with your nominated GP, dentists, social worker, opticians, chiropodist, and audiologists. The Home ensures the Health Authority provides supplies wherever possible.


    A personal laundry service (not dry cleaning)


    Excludes:
    The Resident shall from his/her own resources provide (other than medication by prescription) hairdresser costs, additional newspapers or magazines, clothing, toilet requisites and other items of luxury or personal nature.
    Hairdressing
    Personal newspapers and magazines
    New Personal clothing
    Bespoke Personal toiletry items
    Dry cleaning
    Taxis
    Transport costs for hospital appointments. If representatives, relatives or friends are unable to accompany residents to hospital or other appointments, the Home will endeavour to arrange staff to accompany the Resident and the cost of this will be billed to the Resident or his/her representative.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Main visiting hours for new enquiries are by appointment only with the main office.


    Existing resident relatives welcome to visit by contacting the manager of the care home.


  • Parking

  • There is limited car parking available. Please inform the manager on duty of your vehicle registration. Free parking is located on Upper Road located next to Kirlena House. Please do not park on the main Kennington Road as this is a very busy thoroughfare.


Kirlena House Care Home (Auditcare) Reviews (15)

8.8

Kirlena House Care Home (Auditcare) has a Review Score of 8.8 (8.794) out of 10, based on 2 reviews in the last 2 years. Over all time Kirlena House Care Home (Auditcare) has 15 reviews.

Overall Experience

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Date Published

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Review from Debbie M (Daughter of Resident) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has lived at Kirlena House since April 2023, and after a short period, settled in very well. A particular member of staff keeps me informed of any worries he has regarding Mum and we are always warmly welcomed by all staff members when we visit. Most importantly, Mum always appears happy and
quite content. I am very secure in the knowledge that Mum is in the best place and is cared for 24/7, which means I don't have to worry so much about her as I did when she was living in her own home.

Reply from Magdalena Liskiewicz, Manager at Kirlena House Care Home (Auditcare)

Thank you so much for your heartfelt review. It's wonderful to hear that your mum has settled in well and is happy and content at Kirlena House. We're glad that you feel reassured knowing she is well cared for and that our staff are keeping you informed. Your kind words mean a lot to us and encourage our team to continue providing the best care possible. Please don't hesitate to reach out if there's anything we can do to support you and your mum further.


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Review from Angela H (Daughter of Resident) published on 25 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is happy and content, being well looked after and cared for. It has been a huge relief for all of our family as we know he is safe there.
Communication is strong among the care staff, being kept up to date with any changes or issues.

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Review from Wendy I (Wife of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has lived at Kirlena House since April 2021. He settled in quickly and has continued to do so ever since. All staff are welcoming and keep me informed on my husband's health and well-being. Kirlena has a real 'home from home' feel about it. Thank you, Kirlena, for all your continuing care.

Reply from Magdalena Liskiewicz, Manager at Kirlena House Care Home (Auditcare)

Thank you for such nice words. We will continue to work hard and provide excellent service.


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Review from Autumn W (Daughter of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my dad is exceptional especially as I know on his bad days he can be difficult to care for. I'm always informed about things whether that be events, hospital appointments or medical emergencies. If I need an update I am provided with one and I'm always given the opportunity to feed
into dad's care plan. When visiting we are given a nice space to talk privately accompanied by tea, coffee, milk, sugar and biscuits. On dads birthday they got him a cake and badge and sang to him which I was really impressed with. All staff are always polite, helpful and smiling. Kirlena staff have been great with settling dad in. Thank you all for the amazing work you do!

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Review from Caroline A (Daughter of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are amazing, Mum is very much looked after. There are daily activities for all the residents and they are actively encouraged to join in.
I am kept informed of any outings they take Mum on.
The food looks fantastic and there is always a cup of coffee or tea on offer when I visit.
The home itself is clean and tidy.

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Review from Mabel D (Sister of Resident) published on 14 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for taking good care for my brother. All his medical needs were assessed and are well managed. During this time, the staff and the Management are organising a lot of activities, that helps residents to not feel lonely and supports them at all times. The care home is following all safety
measures to protect the residents. No Covid case from the beginning of the Pandemic!
The staff is absolutely amazing, I keep in great touch with the Manager, a star! Thank you all!

Reply from Magdalena Liskiewicz, Manager at Kirlena House Care Home (Auditcare)

We are so grateful for your kind words. Thanks for sharing your review with us and the community.


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Review from L M (Friend of Resident) published on 28 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I find the management and staff to be kind and efficient and to treat the residents with all due care.

Reply from Magdalena Liskiewicz, Manager at Kirlena House Care Home (Auditcare)

Thank you so much for taking the time to leave us this amazing review.


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Review from Paula H (Daughter of Resident) published on 11 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kirlena House have been exceptional in settling Dad into his new home. They made a very tough time much easier for us all. Dad is now very happy and settled and I no longer have to worry about him. The communication between the team and myself has been excellent. If Dad has needed anything they have
let me know straight away.
He was poorly and needed to be seen in hosptial. Again, the staff informed me straight away, allowing me to stay on the phone whilst the paramedics were assessing him, putting them on the phone so that they could let me know exactly what was happening (I live 80 miles away).
He enjoys the activities at Kirlena; I've been to a singing afternoon which was really enjoyable. I'm looking forward to seeing what they have lined up for Christmas!
We are always welcomed anytime with an offer of drinks and cake and I never feel "in the way".
I would highly recommend Kirlena to anyone considering a care home as an option for their loved one.

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Review from Alison K (Granddaughter of Resident) published on 11 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care my relative received was very good, the staff were always friendly when I came to visit and they encouraged my relative to take part in activities which helped my relative with her dexterity and walking.

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Review from Karen J (Daughter of Resident) published on 11 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our Mother was admitted into Kirlena Care Home in July of this year, she settled in well due to the diligence and compassion of the staff there. Before going there she was not eating or drinking properly, now she is and has gained weight. The staff are always welcoming, they keep us well informed of
her progress, any little set back is dealt with promptly and efficiently. They offer refreshments to visitors even though they are always busy. It’s a small home which I feel is an advantage as the staff care for the residents on a personal level.
Thank you.

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Review from Jenny W (Daughter of Resident) published on 14 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very friendly and helpful.
They know the resident well and spend time with them, encouraging them to do activities. We are always offered refreshments and often stay for a meal, which can be taken where we are (bedroom, garden, not necessarily the dining room). I'm not sure whether
all the activities on the board take place as my mum isn't particularly interested in them.

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Review from Keith C (Son of Resident) published on 19 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been made to feel very welcome in Kirlena House care home and has settled in very quickly. Since his arrival here a few months ago, his health has improved primarily due to the care and attention the staff afford to him. Nothing is too much trouble for them to ensure that he is happy and
they are even managing to get him to take some regular daily exercise - which is no mean feat!!

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Review from Sarahjane G (Daughter of Resident) published on 13 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Kirlena for three years. The level of care is exceptional with carers being kind, considerate and treating my mum with respect. Myself and my son are always welcomed when visiting and I feel safe in the knowledge that all my mum's needs are met. A million thank yous to
all the staff.

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Review from Janet W (Daughter of Resident) published on 1 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, consideration and ability to get my dad motivated is excellent. The main carers are especially good at getting my dad walking to introduce him to wash/shave properly with help. Visitors are really looked after - we are offered variety of drinks/cakes all beautifully presented.
I'm so lucky
that my dad has a place in a friendly, caring small home and I've seen the staff interact with the other residents - simply fantastic.

Reply from Magdalena Liskiewicz, Registered Manager at Kirlena House Care Home (Auditcare)

Thank you for your kind words and support for the care team and management at Kirlena House, they mean a tremendous amount to all the carers. We hope to continue the good work.


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Review from Estelle D (Daughter of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are always made welcome by staff and my mother always seems happy there which gives me peace of mind. She is always nice and clean. Thank you all.

Reply from Kiran Audit, Responsible Individual at Kirlena House Care Home (Auditcare)

Thank you for taking the time to review our care home. Your feedback is invaluable to us and our care team who do a fantastic job. We hope to continue improving. Thank you once again.
Kiran Audit
Auditcare.


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Current Review Score: 8.8 (8.794)

Overview of Review Score

The Review Score of 8.8 (8.794) out of 10 for Kirlena House Care Home (Auditcare) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.955 for Kirlena House Care Home (Auditcare) is calculated as follows: ( (21 Excellents x 5) + (1 Goods x 4) ) ÷ 22 Ratings = 4.955

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.839 Points relating to the number of positive Reviews for Kirlena House Care Home (Auditcare) is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8. 2 Positive Reviews ÷ 2.8 = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Kirlena House Care Home (Auditcare)

What types of Care is Kirlena House Care Home (Auditcare) registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kirlena House Care Home (Auditcare) provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Kirlena House Care Home (Auditcare) have?

There are 14 Single Rooms.

What are the Facilities & Services at Kirlena House Care Home (Auditcare)?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kirlena House Care Home (Auditcare) to the centre of Oxford?

1.9 mile(s) as the crow flies, distance by road may be significantly further.