Lady Nuffield Home

165 Banbury Road, Oxford OX2 7AW
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9.5 26 Reviews
  • Lady Nuffield Home, Oxford
The Lady Nuffield Home is a small residential home for elderly men and women and aims to provide a high standard of care, based on the individual needs of the resident whilst enabling them to remain as independent as possible.

Experienced Care Staff provide 24 hour personal care in comfortable surroundings with dignity. The building has been well adapted to suit the needs of the less mobile person whilst maintaining the essential charm of the mainly Victorian architecture and decor.

Meals are prepared by an in-house chef from local, fresh produce and presented to the highest standards. Breakfast is served in the Residents room at 8.00am. A choice of main course menu is available at lunches and supper which is served in the dining room.

Residents occupy single rooms decorated and furnished to a high standard. Residents may bring their own items of furniture if they wish. Most rooms are en-suite and others have their own wash basin. An emergency call-bell system is installed to all rooms.

Strong links with the local community enable volunteers to visit and befriend residents. Regular activities, outings and entertainments are arranged by the Home.

The Home's Manager will be glad to meet you or a member of your family to discuss your needs. Short-term stays for respite, convalescence or other breaks are sometimes available.

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Care Provided by Lady Nuffield Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 30 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • The Lady Nuffield Home
  • Person in charge
  • Hilda Nakalembe (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Lady Nuffield Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,138 – £1,279
    • RESPITE Self-Funded Residential Care £1,238 – £1,379
  • (these prices are only a guideline, please contact Lady Nuffield Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome to come and visit to have a look round. Please contact the home via email or telephone to book an appointment.


  • Parking

  • Please be aware limited parking on site however several free parking bays on the nearby roads.


Lady Nuffield Home Reviews (26)

Total of 26, showing 21-26
9.5

Lady Nuffield Home has a Review Score of 9.5 (9.540) out of 10, based on 8 reviews in the last 2 years. Over all time Lady Nuffield Home has 26 reviews.

Overall Experience

  • 24
  • 2
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Date Published

26
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Review from Daire C (Daughter of Resident) published on 9 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is well-maintained and spotlessly clean. The food is excellent and there is plenty of it. There are activities planned daily. The staff are excellent. They are friendly; always introducing themselves; greeting you by name; they are cheerful; much in evidence.
They are highly professional and
competent - they have encouraged my mother to stay mobile and independent etc. The home is warm. The resident's doors are open and there is a very positive, welcoming, 'homely' feel.

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Review from Louise (Daughter of Resident) published on 2 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived for six years in Lady Nuffield Home and died there in November 2016 aged 94. At all stages of her time there, the quality of care was exemplary. In the early days when she was active, a very large variety of interesting activities were on offer, all of which she enjoyed very much indeed.
The activities both enabled the residents to exercise their intellectual and physical faculties, but also provided a social focus and contributed to the community feel of the home. As my mother became less mobile, the care of the staff was of a very high quality indeed. Not only was she looked after physically extremely well, but the carers were uniformly kind, friendly and extremely caring. There is a very low staff turnover (and retired staff often come back to do specific activities such as reading to the residents) so that the residents feel secure and are really able to get to know the staff. All the staff at all levels are superb.

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Review from Andrew V (Son of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in most, if not all criteria. Immaculate home and great staff.

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Review from F B (Daughter of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is clean, comfortable, non-institutional in furnishings and decor. Staff are invariably courteous, warm and treat residents as individuals. There is a full program of activities most days. The small (ish) resident population plus mixed care needs work well to create a community.

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Review from Liz (Daughter of Resident) published on 7 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As the daughter of a resident who lived at the Lady Nuffield Home for three and a half years, I have nothing but praise for it, and deep gratitude towards its staff at all levels. They recognised from the outset my father's individual social needs and preferences and operate a policy which is the opposite
of one size fits all.


The senior staff take an active interest in the health and wellbeing of residents without being intrusive, and make helpful suggestions for options and resources to improve quality of life. They are also sensitive to the needs of different members of the resident's family and other visitors, especially at any times of the resident's ill health and most crucially of all, in terms of end of life care.


The rooms and public spaces are bright, attractive and well maintained and the garden is a pleasure to sit in. The regular events marking the seasons or special national occasions provide enjoyable opportunities for staff, residents and visitors to share.


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Review from Tom N (Son of Resident) published on 11 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We, myself and my wife, have been incredibly impressed by the Lady Nuffield home. My mother is well looked after: the care, food, activities and facilities are good; she is happy and well settled - we could not ask for more.
The home is wonderfully clean and fresh smelling. The staff are all really
friendly and helpful; it also appears to be very well run. Despite the cost we would happily recommend this home.
This review covers the period from the autumn 2015 up to July 2016.

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Current Review Score: 9.5 (9.540)

Overview of Review Score

The Review Score of 9.5 (9.540) out of 10 for Lady Nuffield Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Lady Nuffield Home is calculated as follows: ( (71 Excellents x 5) + (25 Goods x 4) ) ÷ 96 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Lady Nuffield Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Hilda

Hilda Nakalembe

Job Title: Manager

Joined: 2019

Hilda has many years of experience working with the elderly and has been with the Home since 2019. She is currently the acting Manager where she manages the day-to-day running of the Home.