Lyndhurst Residential Home

Lyndhurst Road, Goring-on-Thames, Reading RG8 9BL
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9.3 17 Reviews
  • Lyndhurst Residential Home, Reading
Lyndhurst Residential Home is a Victorian property that has been lovingly refurbished and also extended to make the most of its potential for those who need care and support.

Ideal for adults with reduced mobility, the interior includes an automatic passenger lift, while there is also a large paved patio area, and secure and secluded gardens.

Residents have the benefits and enjoyment of home-cooked meals, while there is a varied activities programme to support physical and emotional health as well as hobbies.

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Care Provided by Lyndhurst Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Dianne Downard (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013
    • Number of floors: 3

Funding & Fees Guide for Lyndhurst Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,300
    • Self-Funded Residential Dementia Care £1,200 – £1,400
    • RESPITE Self-Funded Residential Care £1,300 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,300

  • Excluding Hairdressers, Chiropody , Dry cleaning & Newspapers (payable directly).
  • (these prices are only a guideline, please contact Lyndhurst Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors encouraged to visit at any time they wish, Lyndhurst Residential Home requests that meal times are avoided if possible though please.


  • Parking

  • Parking on site.


Lyndhurst Residential Home Reviews (17)

9.3

Lyndhurst Residential Home has a Review Score of 9.3 (9.331) out of 10, based on 5 reviews in the last 2 years. Over all time Lyndhurst Residential Home has 17 reviews.

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Review from T R (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so happy to be recommended Lyndhurst Care Home, the minute I stepped in I knew it was the right home for my mum, she was struggling with loneliness, loss of appetite, personal hygiene and not remembering to take her tablets. Mum now doesn't have any of those worries, the home had taken care of
all of those, Mum has settled so quickly and is so much happier, all the staff are amazing, they make it feel like home and when I visit I am made to feel so welcome with a lovely cup of tea, delicious cake or biscuit. Mum has joined in with the activities and enjoyed her Zumba class today, I feel a sense of huge relief knowing that Mum is being so well cared for, could not recommend Lyndhurst enough.

Reply from Aaron Northey-Stevens, Director at Lyndhurst Residential Home

Thank you for sharing such a heartfelt review. It means a lot to know that your mother has found comfort and happiness with us at Lyndhurst. Our team is dedicated to creating a warm, welcoming environment, and it's wonderful to hear that both you and your mother feel at home here. Knowing that she is enjoying activities and feeling engaged, as well as seeing improvements in her well-being, brings us great joy. Best wishes.


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Review from J A (Daughter of Resident) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been incredibly well looked after. She has been encouraged to take part in many of the activities on offer and particularly loves singing, baking and bingo. All the staff are kind and courteous with a good sense of humour. We are very grateful for the wonderful care our Mum has received, thank
you.

Reply from Aaron Northey-Stevens, Director at Lyndhurst Residential Home

Thank you so much for your wonderful feedback. We're delighted to hear that your mum is enjoying all the activities, especially singing, baking, and bingo! It's lovely to know that she feels well cared for and that our staff's kindness and humour have made a positive impact on her experience. We're incredibly grateful for your kind words and will continue to do our best to provide the highest level of care. Best regards.


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Review from L S (Niece of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently there have been many changes happening at Lyndhurst. There have been improvements made in the garden with more planting and tidying, updating of the alarm systems and now the building of a new conservatory. This has all been organised and managed very well by the manager, the staff nurses and
all of the care staff. They have kept us up to date with developments and made sure that all the residents are well cared for during the changes. Everything is done to ensure the comfort, safety and well-being of the residents. Well done and keep up the good work. We appreciate all you do.

Reply from Aaron Northey-Stevens, Director at Lyndhurst Residential Home

Thank you so much for your lovely review! We're thrilled to hear that you're pleased with the recent changes at Lyndhurst, from the garden improvements to the new conservatory. It's fantastic that you've noticed the hard work our staff and management team put in to ensure the best care and comfort for our residents during these updates. Your support means the world to us, and we'll continue to do everything we can to make Lyndhurst a wonderful place.


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Review from Judith E (Sister of Resident) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is excellent. Welcoming happy atmosphere, no matter when we call in to visit. Homely vibes for residents and visitors and nothing is too much trouble. The staff are constantly aware and dealing with any moods etc that may arise for residents. They also stimulate everyone's minds etc with the various
activities keeping the residents happier and healthier. We would and have recommended the home to others.

Reply from Aaron Northey-Stevens, Director at Lyndhurst Residential Home

Thank you so much for your kind words! We're thrilled to hear that you find the atmosphere at Lyndhurst welcoming and homely. It's wonderful to know that our team's efforts to care for and engage with the residents are appreciated. We always strive to create a happy and stimulating environment, and it's heartening to hear that it's making a positive impact.


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Review from Christine E (Sister of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff go way beyond to care for the residents, when visiting they always offer you tea/coffee, they take great pride in their work, the residents take part in the many activities offered by the staff... whenever I arrive to visit my husband they are very understanding, I can’t thank them enough
for the care they have given my husband.

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Review from Ian P (Son of Resident) published on 11 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother (96) was very well cared for at Lyndhurst by the manager and her team. Mum, with her dementia, could be difficult at times but she was always treated with great care and respect. She was there for the last six months of her life and I'm confident that she was as comfortable as possible. She
was always very complimentary about the food! Her passing was dealt with with the utmost attentiveness and devotion. Thoroughly recommended.

Reply from Dianne Louise Downard, Registered Manager at Lyndhurst Residential Home

Thank you for your review, mum will be missed by all.


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Review from John B (Son of Resident) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so impressed with the way the manager and her team have handled the effects of the pandemic at Lyndhurst. The decision was taken to close Lyndhurst to visitors before the first lockdown was put in place. I feel this was a very wise decision. The manager ad her team have been amazing. They are always
welcoming and helpful. A solution to allowing relatives to visit was quickly found. A room was converted solely for this purpose and it works very well. I am very grateful to all the staff.

Reply from Dianne Louise Downard, Registered Manager at Lyndhurst Residential Home

Thank you for your comments, it is always nice to receive feedback from families and something we can work on in the future to make Lyndhurst a safe place for everyone.


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Review from Teresa N (Daughter of Resident) published on 9 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No problems at all with Mum's care.
The home and staff have handled the COVID19 epidemic with excellence.

Reply from Dianne Louise Downard, Registered Manager at Lyndhurst Residential Home

Thank you for your comments, it means a lot to know we are supported by family and friends during this pandemic.


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Review from Phil W (Son-in-law of Resident) published on 4 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the way our mother is cared for here. The staff are wonderful, helpful to Mum and also to us. We are so pleased that we got her into Lyndhurst. We couldn't have found anywhere better and have been truly amazed at how things have gone during COVID. So no complaints from Mum
or us.

Reply from Dianne Louise Downard, Registered Manager at Lyndhurst Residential Home

Thank you for your comments, we will continue to maintain our residents safety.


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Review from M D (Son of Resident) published on 22 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home staff are friendly and show compassion to their service users. Nothing is too much trouble and problems are resolved quickly. The home is very clean and warm. My father said the food was excellent, very tasty and there is a good selection. My father is very happy to be at the home as he
feels safe and secure.

Reply from Dianne Louise Downard, Registered Manager at Lyndhurst Residential Home

Thank you for your time in giving positive feedback with regards to your recent review. We are happy and open to listen to any comments you may have to improve our service.


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Review from Geoff R (Son of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very impressed with the warm, friendly atmosphere. Carers are never rushed and always have time to chat to the residents and visitors. Mum is very happy to be here and I can't imagine that she would be better off anywhere else.

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Review from Philippa T (Daughter of Resident) published on 10 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My overall view of the care my mother receives ar Lyndhurst is good. She seems well enough in herself and her needs and wants are well catered for.

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Review from Sheila W (Daughter of Resident) published on 10 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

How pleases we are at how things have gone at Lyndhurst, as she is walking with a frame again and is more sociable since she came in which is all down to the excellent staff care and attention. We couldn't be more pleased with the Lyndhurst Care Home.

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Review from Joan J (Respite Resident) assisted by family/friend published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lyndhurst is a peaceful house with a lovely garden next to Goring on Thames cricket field, which has rooms for up to 20 people.


It has a 'family' atmosphere, the staff are caring and experienced. There are plenty of activities for the residents. Good food too, creating a cheerful atmosphere. Highly

recommended.

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Review from Helen A (Niece of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt is very happy at Lyndhurst. The staff are very caring and kind. My uncle died earlier this year and the staff have been excellent throughout in making sure my aunt is OK and take very good care of her.

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Review from Yvonne H (Daughter of Resident) published on 30 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 91-year-old father has been cared for at Lyndhurst Residential Home now for nearly 3 years. He suffers from dementia and struggles with walking. I cannot praise the staff enough for the care, love, respect and patience they have given my father and the family. They always make us feel as part of
one big family!

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Review from Katharine B (Niece of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice friendly staff with a nice day room at the front, very clean. Always offering tea/coffee on arrival. Good attention to residents and nice touch giving a birthday card to my uncle. The only thing I could criticise is that I gave my aunt a birthday present for her birthday which has not been found
to this day!

Reply from Aaron Northey-Stevens, Office Manager at Lyndhurst Residential Home

Many thanks for taking the time to send in a kind review for us Katherine. I have passed on the issue surrounding the present to our Deputy Manager and she is going to look into it for you.


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Current Review Score: 9.3 (9.331)

Overview of Review Score

The Review Score of 9.3 (9.331) out of 10 for Lyndhurst Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.831 for Lyndhurst Residential Home is calculated as follows: ( (49 Excellents x 5) + (10 Goods x 4) ) ÷ 59 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Lyndhurst Residential Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Mar 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 20 Feb 2025

Ground floor with Patio Door to Garden & Upstairs Bedroom


Awards / Recognitions (0)

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Meet the Team (5)

Lianne

Lianne Goodman

Job Title: Home Manager

Joined: 2006

Lianne joined Lyndhurst in 2005 as a Care Assistant and has remained with the home since then. She progressed from Carer to Team Leader, and recently in 2023 has took over as Home Manager.


Lianne has 2 boys and a husband, and her free time is taken up looking after them, as well as the residents.


Natalie

Natalie Butler

Job Title: Activities Co-Ordinator

Joined: 2019

Natalie joined Goring Care Homes at Lyndhurst's sister home The Grange, back in 2008, after relocating a few years later to run a Nursery School, she re-joined the company in 2019 to work alongside Lyndhurst's Manager Dianne (her Mum!) taking over the planning & organising of Activities for both Lyndhurst & The Grange.


Jenny

Jenny Small

Job Title: Team Leader

Joined: 2016

Jenny joined Lyndhurst temporarily in 2016, whilst the home she was working at was closed for refurbishment. She enjoyed the change so much, she stayed ever since. Jenny supports Lianne the Home Manager with the running of the Home on a day-to-day basis.


Sarah

Sarah Tappin

Job Title: Team Leader

Joined: 2015

Sarah joined Lyndhurst in 2015 from a local home, alongside her Aunt Diane. Both have remained together at Lyndhurst since. Sarah assists the Home Manager Lianne with the day-to-day running of the home & is our lead Medication person.


In her free time, Sarah volunteers at the local Brownies.


Colin

Colin Northey

Job Title: Founder & Managing Director

Joined: 1986

Colin purchased Lyndhurst in 2000 to run as a sister home to The Grange, which he had owned since 1986. in the two decades since purchasing, although looking slightly different now, Lyndhurst hasn't changed much, it's still a small family-run home with only 20 rooms & an important homely ethos & environment.


Lyndhurst is successfully run day to day by Lianne the Home Manager, supported by Colin, his Daughter Joy and grandson Aaron.


Frequently Asked Questions about Lyndhurst Residential Home

What types of Care is Lyndhurst Residential Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lyndhurst Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & End of Life Care are other types of care provided.

How many Rooms does Lyndhurst Residential Home have?

There are 18 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Lyndhurst Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lyndhurst Residential Home to the centre of Reading?

8.6 mile(s) as the crow flies, distance by road may be significantly further.