Meadowcroft

78 Queens Road, Thame OX9 3NQ
Submit a Review
9.5 90 Reviews
  • Meadowcroft, Thame
Meadowcroft is a seventy-one capacity care home located in Thame, dedicated to person-centred methods and offering quality care for old age-related care needs and adults diagnosed with dementia.

Care charity and provider The Orders of St John Care Trust are respected in the care sector for a flexible range of care provision, making the most of voluntary sector contributions in order to help vulnerable adults achieve a more dignified lifestyle.

Carers respect clients from all backgrounds, support an active and fulfilling lifestyle, and a nutritious diet, while maintaining strong local links.

Care Provided by Meadowcroft

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Orthopaedic
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rachel Greenough (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (71)
    • Single Rooms with ensuite Wet Room (71)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Meadowcroft

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,505 – £1,555
    • Self-Funded Residential Dementia Care £1,595 – £1,705
    • Self-Funded Nursing Care £1,863 – £1,863
    • RESPITE Self-Funded Residential Care £1,645 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,785 – £1,850
    • RESPITE Self-Funded Nursing Care £1,943 – £1,943
  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.


  • (these prices are only a guideline, please contact Meadowcroft to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 90, showing 81-90
9.5

Meadowcroft has a Review Score of 9.5 (9.490) out of 10, based on 22 reviews in the last 2 years. Over all time Meadowcroft has 90 reviews.

Overall Experience

  • 59
  • 26
  • 4
  • 0
  • 1

Date Published

90
5
9
22
68
Overall Experience  Overall Experience 5.0 out of 5

Carers are very helpful. Food is excellent. A lovely place to live for respite.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My sister lost her husband; no children and she wanted to come nearer to her original family, which turned out to be down to my wife and I. We toured all the locale plus more facilities of care; with warden etc. nothing was ok for her. We arrived at Meadowcroft, Thames (5 miles), thinking of a long
waiting list. The manager, said 'was she paying', which was right, and a room had just come empty, she showed us and we accepted. God was with us that day. Her care has been very very good, the transition from self-pay to SODC funding went smoothly, so thanks to everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Excellent bursar and manager.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My overall impression of this care home is very favourable. All the staff here are very friendly and helpful and caring. My dad is well cared for in his later part of life and is much better off than if he was at home. I recommend Meadowcroft to everyone I meet who enquires of my dad and how he is doing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

This is a very caring establishment where staff are always friendly and helpful. A lovely safe environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

A lovely care home. Wonderful, caring personnel who are most welcoming and always ready to be friendly and helpful as a family we have every confidence in the care my mother receives. Thank you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff here very pleasant and caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

All quite good but needs more staff at weekends.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 3.0 out of 5

My Mother has been a resident in Meadowcroft for the past 16 months, she has settled in and seems fairly happy.
During the first few months there were a number of issues regarding systems within the home that we raised with the manageress, some of these issues were resolved while others seemed to drag
on.
In February this year a new manageress took over and I am pleased to say that she seems very receptive to any worries or concerns raised with her. She has a very positive attitude and approach to residents and family, already we are seeing some good changes within the home.
I must compliment the activity staff who work very hard to provide varied and stimulating activities for the residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I come along to visit an elderly lady who I used to visit when she was still at home with her husband. She was in a home further away initially but now she's closer its easier, I am very impressed with Meadowcroft. Not only is it extremely tastefully decorated it is warm, spotlessly clean and tidy.
Every single member of staff, including the lovely volunteers I have come across have always been friendly, helpful, courteous and professional. I especially enjoy coming along to Thursday coffee mornings. My son can book me in as a resident in the future, individual rooms and fine dining look first class.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.490)

Overview of Review Score

The Review Score of 9.5 (9.490) out of 10 for Meadowcroft is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.490 for Meadowcroft is calculated as follows: ( (174 Excellents x 5) + (52 Goods x 4) + (21 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 257 Ratings = 4.49

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadowcroft is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jun 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (7)

Rachel

Rachel Greenough

Job Title: Home Manager

Joined: 2018

Rachel joined The Orders of St John Care Trust in 2018 as Home Manager of Meadowcroft in Thame. She has vast experience of nearly 30 years working in the care industry and holds NVQs in Health and Social Care Management and Community Mental Health.


Having managed various types of residential and support services, Rachel has developed skills over the years enabling her to effectively manage and support the busy team at Meadowcroft. She is passionate about providing high quality care and works with residents, their families and the team to ensure care is tailored to the individual and maximises opportunities for independence.


Being fully immersed in the day-to-day running of the home, Rachel’s busy schedule can be different every day. She enjoys the diversity of the role and values moments with residents.


In her spare time Rachel can be found tending to her garden, doing DIY, enjoying football and reading.


Jacky

Jacky Thomas

Job Title: Bursar

Joined: 2018

Jacky’s role as Bursar at Meadowcroft means that she is often at the centre of activity within the home.


Jacky is an expert in managing a busy workload and, among her many responsibilities, she supervises ancillary staff, arranges training, is responsible for ordering for the home in-line with budgets and ensures the smooth-running of day-to-day activities such as gardening, residents’ shopping and mealtimes.


Jacky joined The Orders of St John Care Trust in 2018 and enjoys learning something new each day. She finds her role rewarding because of the difference she knows it makes to the lives of Meadowcroft residents.


Jacky likes to spend her spare time walking her dogs, socialising with family and friends and is partial to a bit of retail therapy.


Scott

Scott Turvey

Job Title: Dementia Leader

Joined: 2011

Scott holds an NVQ levels 2 and 3 in Dementia and a level 2 in Leadership and has worked for The Orders of St John Care Trust since 2011. He got promoted to one of Meadowcroft’s Care Leaders and is now the Dementia Lead.


As the Dementia Care Leader, Scott's role consists of running a household and leading a team, looking after vulnerable people with many different health conditions, and providing person centred care to support the day to day living of individuals. As the Dementia Lead, he works closely with staff, residents and the admiral nurse team to help the team at Meadowcroft provide outstanding dementia care.


Scott has always been interested in a career in care. He enjoys getting to know all about the residents’ lives, their likes and dislikes, what makes a difference to them and what helps to put a smile on their face. This passion and drive was recognised on two different occasions when Scott was awarded ‘Young Carer of the Year’ and ‘Carer of the Year’ at OSJCT’s Oxfordshire Employee Awards.


In Scott’s spare time he enjoys listening to music, playing games, socialising and going walking.


Helen

Helen Butler

Job Title: Head Housekeeper

Joined: 2011

Helen has several years’ experience working in the care sector and has been Head Housekeeper at Meadowcroft since 2011.


Helen is a naturally tidy and organised person with NVQs in Hospitality and Supervision which helps in her role to ensure the residents’ rooms, bathrooms and the entire home is kept beautifully hygienic and spick and span. She organises her team’s daily activity with a structured approach to ensure every part of this large home is maintained properly and to allow for areas of priority throughout the day.


Helen is proud to maintain high standards throughout the home and enjoys getting to know residents and their families. She is particularly proud of a raffle she helped organise at the home which raised over £200 for the RAF.


When she is not at work Helen fits in long walks around volunteering on a heritage railway and helping to run a youth group.


Jobin

Jobin Sebastian

Job Title: Care Leader

Joined: 2009

Jobin is the Care Leader at Meadowcroft, joining the Trust in 2009. He started working in the care sector in 2008 and began his career as a Health Care Assistant and has subsequently worked his way up to Care Leader. His role is to ensure the residents here have an active and purposeful life.


Jobin said "Meadowcroft is a sociable and a great part of our local Thame Community as most of the residents are from the nearby area. I love how involved we are. I am so proud to work alongside a great team. We are one big Meadowcroft family."


Outside of his work hours, Jobin spends time with his family and spend lots of his time cultivating vegetables in his allotment and at home. Jobin also loves cooking.


Jobin is happy to be part of Meadowcroft which in his opinion, is the best care home in the area and beyond!


Paul

Paul Silver

Job Title: Chef

Joined: 2021

Paul is a chef at Meadowcroft in Thame. He joined the Trust in May 2021, and has worked in care homes for the last 10 years. He gained NVQ Level 2 in Catering & Hospitality at Henley College, and has worked in catering all his life.


Paul has a young Labrador – Charlie, that enjoys his walks!


Gail

Gail Close

Job Title: Deputy Manager

Joined: 2021

Gail is a qualified RGN and has worked in oncology and palliative care before moving into care settings. She started at Meadowcroft in 2021 as a nurse before being promoted to Deputy Manager.


She enjoys the challenges and diversity of the role, including supporting all the staff to offer individualised care to all the residents.


When she isn’t at work Gail can either be found running along the Phoenix Trail, cheering on Chinnor Rugby or curled up with a coffee and a book.