Free initial health assessment to give you an affordable and effective care fee proposal
A free nutrition and diet assessment will be completed on admission, and choice of nutritious meals as well as snacks and drinks will be offered throughout the day. Our chef creates fresh and nutritious meals throughout the day with drinks included.
A room for your own personal (most with ensuite)
An electronic Person Centred Care plan that can be monitored by relatives/friends (subject to consents): full care plan monitors all heath concerns, updates your social and recreational activities and interests, and as far a reasonably possible to meet your particular interests.
Our management and care team will liaise on your behalf with the relevant Health Professionals. This includes arranging appointments with your nominated GP, dentists, social worker, opticians, chiropodist, and audiologists. The Home ensures the Health Authority provides supplies wherever possible.
A personal laundry service (not dry cleaning)
Excludes:
The Resident shall from his/her own resources provide (other than medication by prescription) hairdresser costs, additional newspapers or magazines, clothing, toilet requisites and other items of luxury or personal nature.
Hairdressing
Personal newspapers and magazines
New Personal clothing
Bespoke Personal toiletry items
Dry cleaning
Taxis
Transport costs for hospital appointments. If representatives, relatives or friends are unable to accompany residents to hospital or other appointments, the Home will endeavour to arrange staff to accompany the Resident and the cost of this will be billed to the Resident or his/her representative.
Mon Choisy Care Home (Auditcare) has a Review Score of 9.2 (9.190) out of 10, based on 5 reviews in the last 2 years. Over all time Mon Choisy Care Home (Auditcare) has 17 reviews.
Review from D H (Daughter of Resident) published on 28 November 2024
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Reply from Magdalena Liskiewicz, Manager at Mon Choisy Care Home (Auditcare)
Thank you so much for your thoughtful review! We're delighted to know that your mum feels safe, welcomed, and cared for at Mon Choisy. It's our pleasure to ensure her every need is met and to provide a supportive and caring environment. Your kind words about our staff mean a great deal to us, and we're committed to maintaining the excellent care you've described. Thank you for trusting us since 2018-it's an honour to care for your mum! Magdalena Liskiewicz
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Review from David B (Son of Resident) published on 28 May 2024
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Reply from Magdalena Liskiewicz, Manager at Mon Choisy Care Home (Auditcare)
Thank you so much for your wonderful feedback! We’re thrilled to hear that your father feels cared for and part of the family at Mon Choisy. It’s heartwarming to know that the music and activities bring him happiness - it’s our pleasure to provide a nurturing environment tailored to his interests. Your support means the world to us!
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Review from Leslie H (Resident) published on 17 May 2024
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Reply from Magdalena Liskiewicz, Manager at Mon Choisy Care Home (Auditcare)
Thank you for your kind words and encouragement! We're so glad to hear you're pleased with our home and the care provided by our staff and management. We truly appreciate your support and will continue to do our best!
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Review from Elizabeth B (Daughter of Resident) published on 25 April 2024
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Reply from Magdalena Liskiewicz, Manager at Mon Choisy Care Home (Auditcare)
Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that your visits with your mum have been consistently positive and that you are satisfied with the level of care she receives. Ensuring the well-being and comfort of our residents is our top priority, and we are pleased to hear that your mum is always clean, tidy, and well-cared for during your visits. Kindness, respect, and effective communication are fundamental values in our approach to care, and we are delighted to hear that you feel your Mum is treated with these qualities. Keeping you informed about her well-being and any updates is crucial for us, and we will continue to prioritise transparent and timely communication with you. Thank you once again for your feedback and for entrusting us with your Mum's care. If there are any additional ways we can support you or enhance your Mum's experience, please do not hesitate to let us know.
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Review from C B (Friend of Resident) published on 14 March 2024
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Review from Karen W (Daughter of Resident) published on 3 November 2022
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Review from I L (Daughter of Resident) published on 2 November 2022
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Review from Alexandra R (Friend of Resident) published on 13 October 2022
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Reply from Magdalena Liskiewicz, Manager at Mon Choisy Care Home (Auditcare)
Dear Alexandra, thank you for the kind words! It always makes our day to hear that friends and relatives enjoy our service! I will be sure to pass on your feedback to the rest of our team; it will mean a lot to them. Thanks again for taking the time to reach out and share your experience.
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Review from Ana I (Daughter-in-law of Resident) published on 4 October 2022
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Reply from Magdalena Liskiewicz, Manager at Mon Choisy Care Home (Auditcare)
Thank you so much for your kind words, Ana. We really appreciate you taking the time out to share your experience with us.
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Review from Alison C (Wife of Resident) published on 21 December 2020
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Reply from Magdalena Liskiewicz, Manager at Mon Choisy Care Home (Auditcare)
Dear Alison, thank you for sharing your feedback with us. We are delighted to hear that you value the efforts we have put toward creating an environment where everyone at Mon Choisy can feel happy.
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Review from Aidan S (Son of Resident) published on 11 December 2019
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Review from Helen J (Daughter of Resident) published on 19 June 2019
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Review from Sue B (Daughter of Resident) published on 14 February 2019
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Review from Sian F (Daughter-in-law of Resident) published on 1 October 2018
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Reply from Kiran Audit, Registered Manager at Mon Choisy Care Home (Auditcare)
Thank you for taking the time to review our care for your Father-in-Law. Your kind words will be a great source of encouragement for our care team who do a tremendous job for our Residents. Once again thank you for your ongoing support.
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Review from B C (Son of Resident) published on 20 August 2018
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Review from Graham P (Brother of Resident) published on 20 August 2018
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I live in the U.S. My sister visits my brother twice weekly. I ‘phone and email. My daughter ‘phones and emails. I was in U.K. last year, and finally met Mon Choisy exceptional Manager and excellent staff when I visited
I use Skype for family. Staff in Mon Choisy use a laptop and took it into brother to Skype. My brother was delighted seeing me, having the 3 of us in the room. The U.K. is 8 hours ahead of my time, so I was up from 2am onwards, chatting. A staff member joined us at one point. It was good to catch up with her.
Mon Choisy, without being asked, downloaded Skype, so I can Skype any day at more convenient times for me; for example 7am my time which is 3pm their time. Staff were trained in its use. I ‘phone to say I’m going to Skype which gives them time to bring my brother to the computer.
Outstanding loving care for residents, and their families. It really is my brother's home now.
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Review from Charlie M (Friend of Resident) published on 6 August 2018
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The Review Score of 9.2 (9.190) out of 10 for Mon Choisy Care Home (Auditcare) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.797 for Mon Choisy Care Home (Auditcare) is calculated as follows: ( (47 Excellents x 5) + (12 Goods x 4) ) ÷ 59 Ratings = 4.797
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.393 Points relating to the number of positive Reviews for Mon Choisy Care Home (Auditcare) is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6. 5 Positive Reviews ÷ 5.6 = 0.893
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Jan 2018
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