Newland House

50 Newland, Witney OX28 3JG
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9.6 51 Reviews
  • Newland House, Witney
Newland House is an impressive family home that is steeped in tradition both inside and out. Originally home to three generations of blanket industrialists, the prominent Early family, Newland House has been thoughtfully re-designed, incorporating all of its original features to provide a safe, appealing and comfortable home for its residents.

Located in the thriving Cotswold market town of Witney, 12 miles west of the City of Oxford, Newland House can be found tucked away behind an appealing façade of traditional Oxfordshire stone. A fully-trained, compassionate and caring team has created an exceptional residential care home equipped with 28 bedrooms and spaces inside and out to enjoy both companionship and privacy.

Residents benefit from fully inclusive home cooked meals in the dining room, socialising in the communal areas or relaxing in the garden along with daily activities schedule with trips out, access to video calling and all inclusive laundry service.

Newland House is a family home created with three underlying values at its core. These are care, comfort and companionship.

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Care Provided by Newland House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sue Kent (Home Manager)
  • Admission Criteria
    • Full assessment needed
    • Ages 18+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017

Funding & Fees Guide for Newland House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400

  • Special offer - for limited time only.
    Receive up to £100 off per week for your first 12 weeks when you move in as a permanent resident. T&C's apply. Subject to Availability.
  • (these prices are only a guideline, please contact Newland House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability


  • Parking

  • A small car park is available for visitors, family and friends


Newland House Reviews (51)

Total of 51, showing 21-40
9.6

Newland House has a Review Score of 9.6 (9.597) out of 10, based on 10 reviews in the last 2 years. Over all time Newland House has 51 reviews.

Overall Experience

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Review from Joanne R (Daughter of Resident) published on 5 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Newland House since January and settled in very quickly, which I feel reflects on the excellent staff. I cannot fault the care and attention dad receives. He is very happy and enjoys joining in with the activities. The atmosphere at Newland House is friendly and homely and it's lovely
seeing the regular updates and photos on Facebook. I would highly recommend Newland House.

Reply from Alison Reijman, PR Coordinator at Newland House

What a wonderful review of Newland House. It is a pleasure for us to look after your Dad and to see him settling so well as part of our Newland family. Thank you for your very kind words which we will share with all our Newland House team so they know how much you appreciate everything they are doing for your Dad.


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Review from Rebecca F (Daughter of Resident) published on 26 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was moved into Newland for emergency respite and has never left - that was over 2 years ago. They say it’s the people that make a place, at Newland, it’s the staff. From the beginning, they have been nothing short of wonderful. Although I would rather my dad could live independently - here
I know he is safe, cared for and well looked after. They do care here, and they do listen to your concerns and act on them. The covid pandemic has brought lots of challenges to care homes, I do feel Newland have coped and adapted amazingly. Keeping residents safe and the home covid free but also going above and beyond to help accommodate family members and residents wishes, worries and frustrations. My dad has a lovely room, and there are lots for him to get involved in if he chose to do it.
I am really grateful to all the management, all the staff for what they do, they really are a tremendous bunch!

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you so much for your fantastic review of Newland House. We are so pleased your father has become a permanent resident with us, and that he is very comfortable and happy in our care. These have been very challenging times for all of us, but we have ensured throughout that the residents are safe and we keep you, their loved ones, fully informed of what is happening here. We shall share your lovely words with all the Newland team, so they know how much you appreciate everything they are doing for your father.


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Review from Jennifer S (Daughter of Resident) published on 7 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Newland House for 7-months and I can't fault the care he gets. The home and staff are amazing.
It's such a relief to know that Dad is safe, well, happy and getting the professional care he requires.
Nothing is too much trouble for the staff, Dad is well settled and often tells me how
he loves it there.

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you so much for your fantastic review of Newland House. It's a pleasure to look after your Dad and to know how much he loves being with us. We shall share your wonderful words with all the team, so they know how much you appreciate all they are doing for your Dad.


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Review from Joanna C (Daughter of Resident) published on 20 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came into Newland House in February 2019, after several recommendations. From the start, it was extremely friendly and had a lovely homely feel to it. Residents could wander safely, with always somebody around to lend a hand or guidance to the confused.
I can honestly say my dad has thrived
in Newland. He certainly doesn’t look anywhere near his 92 years. His mind is sharper and his whole outlook is more positive thanks to the amazing care of the staff there. That includes the carers themselves, the entertainment staff (also extremely caring) the cleaning staff and the maintenance/ gardener. Such lovely people.
They have worked so hard to keep everyone safe and also keep their spirits up in these very trying times. I have been lucky enough to see my dad through his window as he has a ground floor room, but visitors are now allowed by appointment into the garden with our loved ones. I would like to give Newland House 10/10 for their amazing care.

Reply from Alison Reijman, PR Coordinator at Newland House

What incredible words about our lovely team at Newland House. It is our pleasure to look after your Dad and we, like you, are absolutely delighted to see him thriving in our care. These have been very difficult times for us all but keeping everyone safe and well, as well as happy of course, is always our top priority. We will ensure everybody at Newland House sees your wonderful 10/10 review.


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Review from Julie N (Daughter of Resident) published on 8 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Newland for my father because of the friendly, relaxed atmosphere, but this by no ways reduces their professionalism.
My father gets very anxious when in new surroundings or meeting new people but the staff listened, and took on board his, and my own concerns.
He receives care, company
and a compass; what more could I wish for?

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you so much for your wonderful comments about Newland House. We are delighted you are so reassured about the care and company he is enjoying with us.


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Review from John M (Husband of Resident) published on 6 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been at Newland House for over five years and would not want her to be anywhere else, apart from being at home with me, but that isn't possible.
The residents and carers are like a family, which includes visitors and are always there to help one another. It is a very relaxed atmosphere
making any new resident settle in very quickly to our home from home. From the excellent manager to the carers, cook, domestic staff, maintenance, you couldn't get a nicer team of people, I should say friends and I thank you all for kindness.

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you so much for your lovely comments about Newland House. It is our pleasure to look after your wife and to have you both as part of the Newland family. We look forward to seeing you again and will pass on your super review to all your friends here.


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Review from Jennie C (Daughter of Resident) published on 6 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Newland since January. She settled in immediately, which was of great comfort to her family, and this was really only made possible through the help of all the staff.
Before lockdown was put in place we were able to visit whenever we wanted, no appointment was necessary, and
everyone always appeared settled and happy. Since the lockdown, I have visited and had a chat with mum through the window - I know other families have done the same on birthdays etc.
There are regular updates and photos posted on Newlands’ social media page which reassures families that their loved ones are being well looked after - especially important during this awful time.
I can’t thank the staff enough for all their kindness and compassion.

Reply from Alison Reijman, PR Coordinator at Newland House

We really appreciate your wonderful words about Newland House. This is a challenging time for all of us and we are glad you are reassured that we are taking great care of your mother.


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Review from Elaine H (Daughter of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely home picked out from the many I visited when trying to find somewhere for Mum to stay. The brilliant staff brought her back to health in an amazingly short time and got her walking and talking again when we thought all was lost. She has been there over a year now and is looked after
incredibly well. I would definitely recommend Newland House.

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you so much for your lovely review of Newland House. It is our pleasure to care for your Mum. We shall pass on your wonderful comments to our fantastic Newland team so they know how much you appreciate them all.


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Review from Dee M (Daughter of Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely friendly home.
Staff very caring and attentive.
Safe environment.

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you so much for your wonderful review of Newland House. We are very glad you find it so friendly and caring. We shall pass on your remarks to our terrific team there who are looking after your loved one.


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Review from D I (Son of Resident) published on 6 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my mother's recent illness, the manager and staff have shown great care and compassion towards my mother's needs. I trust the home with my mum's care and it cannot be faulted.

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you so much for your lovely review of Newland House. Our wonderful manager and team there will be thrilled with your comments and we are so pleased that you trust them so much in providing care for your mother.


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Review from Peter F (Son of Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's taken a load off my mind to know she is safe and well looked after. The staff are kind and I am happy with the care she is given.

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you so much for taking the time to submit your review, Peter. We are delighted that you are happy with the care that Newland is providing, which is giving you peace of mind. We shall pass on your positive comments to the staff there.


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Review from Andre A (Wife of Resident) published on 25 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My 94-year-old husband made an emergency arrival in Newland House. He was understandably shocked, frightened and for some time refused to leave his room. It was 4 weeks before I was able to visit and my natural fears were quickly allayed by finding him washed, dressed and sitting in a comfortable chair
in spotlessly clean surroundings, with a call button, a glass of water and my photograph close at hand. He looked relaxed and at home.
During the following weeks, I was able to see first hand how this change was being brought about by both the generally happy atmosphere pervading the whole home and the care, concern and encouragement provided by the staff. They genuinely wanted him to come downstairs to sit and eat with everybody else, to make friends and join in activities.
Now, just short of three months on, much of the battle is won - partly due perhaps to a recent increase in staff numbers and a change in management making more time for his carers to do what they do so well.

Reply from Alison Reijman, PR Coordinator at Newland House

Thank you for taking the time to review your experience with us at Newland House. We are so pleased you have been impressed with the care your husband has received, that you felt our happy home atmosphere and sense of companionship. It is lovely to hear you would be happy to recommend us to others - we will share with our staff team your comments and that you feel they do their role so well. We look forward to seeing you soon, The Newland House team.


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Review from Zena H (Daughter of Resident) published on 4 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very happy with the care and support given to my mother, sometimes in very difficult circumstances. The staff are dedicated team nothing is too much bother for them.

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Review from Heather C (Daughter of Resident) published on 4 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Newland House has been excellent, a home from home for my mother. The staff are wonderful, always with a smile and always willing to help from the handyman to kitchen staff, carers and manager. They really care.

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Review from Emily R (Friend of Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team are amazing, so friendly and reassuring. Calling me with updates and putting my mind at rest. Very clean and welcoming and catered to my friend's needs.

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Review from Valerie D (Daughter of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very apprehensive and emotional when looking for a care home for mum. However, the kindness and professionalism I received from the manager has been outstanding. From my initial enquiry to mum being admitted, the process was smooth and stress-free. The staff are dedicated and caring, treating
both mum and myself with dignity and respect. Mum is happy and safe and has given me peace of mind, knowing she is with people who care and value her.

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Review from Diana R (Wife of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came in for a week's respite care. He suffers from vascular dementia so it was all rather strange to him, but the staff looked after him very well. He is not one for socialising, but they encouraged him to come down for meals and participate in activities. He said how lovely the ladies were
particularly when they sorted him out after he had an accident. The house had a lovely friendly atmosphere and I would feel quite happy about him coming to you again for respite.

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Review from Maureen C (Daughter of Resident) published on 18 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Newland House since October 2015 and since then mum has built up some truly amazing relationships with the team. In the last year, Newland House has really blown my expectations of care and I cannot praise the staff or the manager enough. I would highly recommend Newland House
to anyone and everyone.

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Review from Sarah E (Daughter of Resident) published on 12 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been living in Newland House for two years. Throughout my adult, life care homes received negative press. Newland House has altered my view and proved what a valuable role care homes can play in caring for our loved ones.


The staff are wonderful, always kind, compassionate and respectful

and deal with the daily necessities but much more including organising appointments, administering medication, writing and updating comprehensive care plans, sourcing equipment and engaging him in activities. They all know dad well and can spot when he is out of sorts and liaise with health professionals when required. The care appears seamless but it is obvious that a huge amount of effort is put in behind the scenes.


Newland House Is a well-managed home that is clean, bright, fresh and well maintained.


I would highly recommend Newland House and feel lucky that we found such a warm, safe and homely environment for dad. I am so grateful to the fantastic team who look after dad so well.


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Review from Alan B (Son of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A comprehensive care plan which reflects dads needs and capabilities. It demonstrated a knowledge of dads preferences, so time and care had been taken to speak to dad regarding these.

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Current Review Score: 9.6 (9.597)

Overview of Review Score

The Review Score of 9.6 (9.597) out of 10 for Newland House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.597 for Newland House is calculated as follows: ( (75 Excellents x 5) + (40 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 119 Ratings = 4.597

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Newland House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Alison

Alison Grimshaw

Job Title: Registered Manager

Joined: 2024

*Description yet to come*


Olajide

Olajide Olalekan

Job Title: Deputy Manager

Joined: 2024

Hello, my name is Olajide Olalekan ACIPD, and I am the Deputy Home Manager at Newland House, Witney.
I am an Associate Member of the Chartered Institute of Personnel and Development (ACIPD), and I have a master’s degree in Global Human Resources Management.
I also have a Level 7 NVQ diploma in Health and Social Care Management.


Over the years, I have worked in various sectors with a background in Banking, Human Resources and including healthcare & social care, where I’ve supported the creation of positive work environments and high-quality care delivery. I am passionate about driving organizational success by fostering a culture of collaboration and continuous improvement.


My experience has equipped me with a deep understanding of the unique challenges faced in the care industry, and I’m passionate about creating environments that not only prioritize employee well-being but also deliver high-quality care to those who need it.
As I work at Hartford Care, my aspirations for the residents at Newland House are centred around creating a nurturing, supportive, and empowering environment that prioritizes their well-being, dignity, and independence. I aim to foster a culture of compassion and respect where each resident feels valued, heard, and cared for as an individual.


My goal is to collaborate with the team to ensure that the care provided is of the highest quality, focusing not only on physical health but also on mental and emotional well-being. I hope to contribute to initiatives that enhance the residents' quality of life, support their personal goals, and ensure they are treated with the respect and kindness they deserve.
At the same time, I am eager to support the staff at Hartford Care by fostering an environment of growth, training, and teamwork, ensuring that everyone is equipped and motivated to deliver the best possible care. By helping create an engaged and well-supported workforce, we can make a positive, lasting impact on both the residents and the team at Newland House.