Newland House

50 Newland, Witney OX28 3JG
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9.6 51 Reviews
  • Newland House, Witney
Newland House is an impressive family home that is steeped in tradition both inside and out. Originally home to three generations of blanket industrialists, the prominent Early family, Newland House has been thoughtfully re-designed, incorporating all of its original features to provide a safe, appealing and comfortable home for its residents.

Located in the thriving Cotswold market town of Witney, 12 miles west of the City of Oxford, Newland House can be found tucked away behind an appealing façade of traditional Oxfordshire stone. A fully-trained, compassionate and caring team has created an exceptional residential care home equipped with 28 bedrooms and spaces inside and out to enjoy both companionship and privacy.

Residents benefit from fully inclusive home cooked meals in the dining room, socialising in the communal areas or relaxing in the garden along with daily activities schedule with trips out, access to video calling and all inclusive laundry service.

Newland House is a family home created with three underlying values at its core. These are care, comfort and companionship.

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Care Provided by Newland House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sue Kent (Home Manager)
  • Admission Criteria
    • Full assessment needed
    • Ages 18+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017

Funding & Fees Guide for Newland House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400

  • Special offer - for limited time only.
    Receive up to £100 off per week for your first 12 weeks when you move in as a permanent resident. T&C's apply. Subject to Availability.
  • (these prices are only a guideline, please contact Newland House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability


  • Parking

  • A small car park is available for visitors, family and friends


Newland House Reviews (51)

Total of 51, showing 41-51
9.6

Newland House has a Review Score of 9.6 (9.597) out of 10, based on 10 reviews in the last 2 years. Over all time Newland House has 51 reviews.

Overall Experience

  • 45
  • 6
  • 0
  • 0
  • 0

Date Published

51
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8
10
41

Review from Sue (Daughter of Resident) published on 10 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum lived at Newland House for almost three years. The staff helped her settle in very quickly. The carers were always kind and patient, even with disruptive residents.
Mum was always dressed carefully. She enjoyed the food and the only frozen food used were peas and ice-cream. Some staffing difficulties
recently were dealt with decisively and wisely.
We felt sure mum was in a safe place and she was happy there. There was a varied programme of activities.

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Review from James P (Friend of Resident) published on 10 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Newland House to see an old friend who I had not seen in several years. Staff made me feel very welcome and I could clearly see that they put their heart and soul into everything that they do. It was so nice to see residents with a smile on their face and staff encouraging residents to get
involved with day to day tasks. Visiting Newlands has really changed my perception of care homes.

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Review from Sebastian G (Son of Resident) published on 27 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Newland House is a safe and caring environment in which my mother is settled and seemingly happy. The staff are kind and caring and very sympathetic to my mother's needs.
The interior is in the process of being redecorated and is looking lovely. My mother eats sparingly but never complains about the
food a good sign.

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Review from Jackie M (Niece of Resident) published on 13 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Newland House were attentive of the needs of my Aunt. They were always kind and caring. I was always informed of any changes in her health and the Doctors at the local surgery were called without hesitation if they were concerned. My Aunt was in the home for three years before she passed
away and the same staff were there throughout. This continuation of care meant they knew and understood her needs at all time.

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Review from Joyce B (Daughter of Resident) published on 3 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely welcoming home. The staff were very nice and made my mother who has dementia very comfortable. They looked after her very well and she was very happy. My father was reassured that she was being taken care of and this made him happy to leave her for a few days before visiting. Our thanks to
everyone at Newland House.

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Review from Penny B (Friend of Resident) published on 15 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited over the past nine years to see my old neighbour and her sister, who was also in the home from 2013 - 2015. The staff are delightful, willing and able. They appear to love their jobs and really care about the residents, treating them with respect and dignity, but also with affection.
My neighbour
found staff were so kind and she enjoyed joking with them. They provided very individualised care, including shopping and visits to the garden centre before she became too frail. During her last days she was kept comfortable and at peace. Her sister, who died last year received the same high standard of care.
Surroundings are pleasant, bright and clean. They are decorated and re-furnished regularly, making it so homelike for residents.
The staff are always welcoming in spite of a busy workload and work well as a team. Some have been in post all the years I visited. I congratulate them for their excellent care and praise them for their very valuable work.

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Review from Katharine S (Daughter of Resident) published on 2 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Newland House is not a "typical" care home. It is a very friendly community where all the residents are treated with dignity, dedication and with utmost respect. The staff are jolly, upbeat in manner, enthusiasm and genuinely interested in all the residents they care for. They also cater for all the
residents individual needs as they present themselves at any given time. The manager herself is extremely open and honest- telling one how things really are- with much insight and understanding.

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Review from J H (Husband of Resident) published on 13 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's such a relief to know my wife is safe and well cared for now I can't manage. She's very happy and the carers are lovely.

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Review from Susan H (Daughter of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well cared for by a lovely team of carers. The manager and deputy are friendly and welcoming, and promote a high standard of care. Mother always looks well groomed, her behaviour can be challenging at times, this is dealt with in a kind and professional manner by all. The home is always
clean, residents are treated as individuals. All the staff including the handyman, cook and cleaners as well as managers and carers threat all residents with respect and care.

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Review from Emma B (Friend of Resident) published on 25 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A warm welcome with friendly staff. A homely feel with no urine smells. Residents all seem happy too. They do great activities and have great entertainment like a someone playing the piano and singing the old songs back in their day. Great atmosphere in there too.

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Review from Maureen T (Daughter of Resident) published on 26 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum, aged 92, moved from Portsmouth to Newland House in October 2014, after family concerns regarding her ability to cope on her own in her flat, due to both memory and mobility problems. Newland House is a welcoming friendly home and not being huge (26 rooms max) has a real family feel to it. We have
been so impressed by the love, care and support both mum, and on some occasions when she was very poorly family, have received from the staff. Mum loves being there, she has put on weight, enjoys taking part in activities and talks enthusiastically about all the staff. We have complete faith in the staff who support her and completely understand her needs. We know she is safe and happy, which is reassuring to her family.

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Current Review Score: 9.6 (9.597)

Overview of Review Score

The Review Score of 9.6 (9.597) out of 10 for Newland House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.597 for Newland House is calculated as follows: ( (75 Excellents x 5) + (40 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 119 Ratings = 4.597

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Newland House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

Alison

Alison Grimshaw

Job Title: Registered Manager

Joined: 2024

*Description yet to come*


Olajide

Olajide Olalekan

Job Title: Deputy Manager

Joined: 2024

Hello, my name is Olajide Olalekan ACIPD, and I am the Deputy Home Manager at Newland House, Witney.
I am an Associate Member of the Chartered Institute of Personnel and Development (ACIPD), and I have a master’s degree in Global Human Resources Management.
I also have a Level 7 NVQ diploma in Health and Social Care Management.


Over the years, I have worked in various sectors with a background in Banking, Human Resources and including healthcare & social care, where I’ve supported the creation of positive work environments and high-quality care delivery. I am passionate about driving organizational success by fostering a culture of collaboration and continuous improvement.


My experience has equipped me with a deep understanding of the unique challenges faced in the care industry, and I’m passionate about creating environments that not only prioritize employee well-being but also deliver high-quality care to those who need it.
As I work at Hartford Care, my aspirations for the residents at Newland House are centred around creating a nurturing, supportive, and empowering environment that prioritizes their well-being, dignity, and independence. I aim to foster a culture of compassion and respect where each resident feels valued, heard, and cared for as an individual.


My goal is to collaborate with the team to ensure that the care provided is of the highest quality, focusing not only on physical health but also on mental and emotional well-being. I hope to contribute to initiatives that enhance the residents' quality of life, support their personal goals, and ensure they are treated with the respect and kindness they deserve.
At the same time, I am eager to support the staff at Hartford Care by fostering an environment of growth, training, and teamwork, ensuring that everyone is equipped and motivated to deliver the best possible care. By helping create an engaged and well-supported workforce, we can make a positive, lasting impact on both the residents and the team at Newland House.